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The Dalleo Group Insurance

Customer Service Representative

The Dalleo Group Insurance, Poughkeepsie, New York, United States, 12600

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Benefits:

Competitive salary

Flexible schedule

Opportunity for advancement

Training & development

ROLE DESCRIPTION: The Dalleo Group Insurance is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking an individual to join our team as a Customer Service Representative.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

Greet customers warmly in person and over the phone, directing them to the appropriate team members.

Manage appointment scheduling and office communications.

Assist in handling incoming inquiries, taking payments and maintaining customer records.

Provide excellent customer service and follow up on customers needs.

Support the team with various administrative tasks and projects.

QUALIFICATIONS:

Previous experience in a receptionist or customer service role.

Communication and interpersonal skills.

Organizational and multitasking abilities.

Comfortable on the phone.