Stagecoach Inn & Restaurant
Job Summary:
The Host/Hostess is the first point of contact for guests, responsible for creating a warm and welcoming atmosphere. This role includes managing reservations, seating guests efficiently, and ensuring a smooth flow of service. The ideal candidate is friendly, professional, and able to multitask in a fast-paced environment. Key Responsibilities: Guest Experience:
Greet guests warmly upon arrival, escort them to their tables, and provide menus. Seating Management:
Monitor table availability and manage the waitlist to optimize seating efficiency. Reservation Coordination:
Take reservations over the phone or through online systems and manage booking schedules. Communication:
Coordinate with servers, bussers, and kitchen staff to ensure seamless service. Problem-Solving:
Address guest concerns or special requests promptly and professionally. Cleanliness & Organization:
Maintain a tidy host stand, entrance area, and menus. Safety & Compliance:
Adhere to restaurant policies, including health and safety regulations. Qualifications & Skills: Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Positive attitude and ability to remain calm under pressure. Prior experience in customer service or hospitality is a plus. Basic knowledge of reservation systems is beneficial. Ability to stand for extended periods and occasionally lift light objects. Schedule & Availability: Flexible availability, including weekends, evenings, and holidays as needed. Compensation & Benefits: Competitive hourly wage plus potential tips. Employee discounts and meal benefits.
The Host/Hostess is the first point of contact for guests, responsible for creating a warm and welcoming atmosphere. This role includes managing reservations, seating guests efficiently, and ensuring a smooth flow of service. The ideal candidate is friendly, professional, and able to multitask in a fast-paced environment. Key Responsibilities: Guest Experience:
Greet guests warmly upon arrival, escort them to their tables, and provide menus. Seating Management:
Monitor table availability and manage the waitlist to optimize seating efficiency. Reservation Coordination:
Take reservations over the phone or through online systems and manage booking schedules. Communication:
Coordinate with servers, bussers, and kitchen staff to ensure seamless service. Problem-Solving:
Address guest concerns or special requests promptly and professionally. Cleanliness & Organization:
Maintain a tidy host stand, entrance area, and menus. Safety & Compliance:
Adhere to restaurant policies, including health and safety regulations. Qualifications & Skills: Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Positive attitude and ability to remain calm under pressure. Prior experience in customer service or hospitality is a plus. Basic knowledge of reservation systems is beneficial. Ability to stand for extended periods and occasionally lift light objects. Schedule & Availability: Flexible availability, including weekends, evenings, and holidays as needed. Compensation & Benefits: Competitive hourly wage plus potential tips. Employee discounts and meal benefits.