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UCLA Health

Patient Service Representative - Hospitalist, Westwood

UCLA Health, Los Angeles, California, United States, 90079

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Description

Under the general direction of the Hospitalist manager, you will perform all tasks with minimal supervision, keeping the manager informed of any issues that result in untimely appointment scheduling, and or other issues that negatively impact patient follow up care and satisfaction.

Salary Range: $30.36-$43.49/hourly.

Qualifications

Required:

Skill in editing for spelling, punctuation, and grammar

Knowledge of medical terminology

Ability to recognize, spell, and use medical terminology appropriately

Ability to type with speed and accuracy

Ability to use software Word for Windows, Microsoft Windows, PowerPoint, and Excel

Skill in word processing software

Skill in speaking clearly and distinctively using appropriate vocabulary and grammar to obtain and convey information at various organizational levels within and outside UCLA

Skill in speaking clearly and using appropriate grammar

Ability to handle multi-line phone system

Ability to accept direction from supervisors

Ability to perform duties and tasks independently with minimal supervision

Demonstrated ability to establish and maintain cooperative working relationships with other staff members and faculty

Skill in setting priorities which accurately reflect relative importance of job responsibilities and in coordinating projects from multiple supervisors

Skill in exercising good judgement in referring calls to faculty

Ability to operate numerous instruments (phones, printers, scanners, fax machine, etc)

Knowledge of Epic/Care Connect System and SYSM Communication System

UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person's unique achievements and experiences to further set us apart.