GEICO
Casualty Claims Specialist ($2,500 Sign-On Bonus)
GEICO, Lakeland, Florida, United States, 33809
Join GEICO and embark on a rewarding career filled with endless possibilities.
Every day, we nourish our iconic brand by providing top-tier coverage to millions and standing by our clients when they need us most. We are dedicated to innovation, striving to exceed our customers' expectations while making a meaningful impact on our company through our shared mission.
We want you to feel valued, supported, and proud to work here. Experience The GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.
Unlock your earning potential with a $2,500 Sign-On Bonus! Inquire with your Recruiter for more details!
*This position is based in Lakeland, FL.*
Salary Range: $55,000 - $67,725
based on experience and local job market. Hybrid Work Structure:
Core hours are Monday - Friday, 8:00 AM to 4:30 PM EST - required in-office attendance 4 times a month. Flexibility may be necessary for early or late shifts based on business needs. Orientation Schedule (6 months):
Monday - Friday, 9:00 AM to 5:30 PM and 8:00 AM to 4:30 PM EST; up to 4 days in-office per week until fully oriented. Become a member of GEICO's Casualty Claims Team during this exciting time! We are seeking passionate Casualty Claims Specialists with previous casualty and bodily injury experience
to help us deliver exceptional service to our clients. In this critical role, you will collaborate with a dynamic team of professionals skilled in handling bodily injury claims. Your exemplary service and technical know-how to resolve various injury claims will be essential. You'll conduct thorough investigations, assess accident details and medical documentation, negotiate settlements, gather external information, and provide relevant documentation, all while delivering the best customer service possible. Ideal candidates will show a strong willingness to learn, be receptive to feedback, and adapt to change swiftly. Job Requirements: Minimum one (1) year of successful experience in Bodily Injury claims handling. Must possess an active Adjuster license upon hire. Excellent customer service and communication skills, both verbal and written. Understanding of Department of Insurance Guidelines and the Insurance Code. Outstanding negotiating abilities. Proficient in Microsoft Office and strong computer skills. Highly organized with the ability to multitask and prioritize in a fast-paced environment. Proven ability to exercise sound judgment. GEICO’s hybrid work model supports flexibility. In-office attendance is required 4 times a month following the completion of the orientation period. We may adjust in-office requirements based on business needs. Responsibilities: Deliver outstanding customer service to policyholders and potential policyholders, guiding them through the claims process. Verify coverage for each loss and all policy provisions prior to processing payments. Investigate all facets of the claim to determine liability and legal responsibility. Detect and analyze claims for potential fraud and escalate as needed. Utilize claims tools to effectively assess liability and damage extent. Evaluate damages based on investigation findings, ensuring fair payment. Negotiate settlement amounts with insureds, claimants, and/or attorneys as assigned. Authorize payments based on established damages within your authority limit. Request additional authority for evaluations exceeding your designated limits. Ensuring compliance with all requirements in a timely, professional manner. Adjust reserves on both new and ongoing claims accordingly. Engage actively in claims forums as required. Communicate findings to the claims management team as necessary, especially for high-exposure or unusual losses. Perform additional duties as assigned. Currently, GEICO will not sponsor employment authorization for new applicants applying to this position. The GEICO Pledge: Great Company:
At GEICO, we are dedicated to helping our customers navigate life's challenges. Our mission is to protect people in their time of need while constantly evolving to stay ahead of their expectations. As an iconic brand, we thrive on innovation, consistently exceeding customer expectations and enabling success across our organization. From your first day, you will face exciting challenges that foster your growth alongside dynamic teams that make a positive impact. Great Careers:
We provide a career where growth, learning, and development are prioritized. Benefit from personalized training programs designed to enhance your career potential. Enjoy industry-leading training, certification assistance, mentorship, and coaching from supportive leaders at every level. Great Culture:
We cultivate an inclusive environment of shared success based on integrity, prompt action, and a winning mindset. Our core values foster a culture of caring, inclusion, and belonging, valuing diverse perspectives, and driven by performance excellence. Our culture promotes employee engagement with recognition programs celebrating the positive impact of our work on customer lives. Great Rewards:
We offer compensation and benefits designed to support your physical health, emotional well-being, and financial stability. Comprehensive Total Rewards package tailored to your and your family's well-being. Financial benefits including competitive compensation, a 401K plan with a 6% match, performance incentives, and tuition assistance. Access to benefits like mental health resources, fertility support, and adoption assistance. Workplace flexibility, allowing up to four weeks of remote work each year through the GEICO Flex program. GEICO's equal employment opportunity policy ensures fair treatment for all associates and applicants, free from discrimination based on race, color, religion, national origin, age, gender, marital status, disability, and other protected characteristics. We prioritize hiring based on qualifications and ensure a productive work environment. GEICO is committed to providing reasonable accommodations for qualified individuals with disabilities to ensure equal employment opportunities and job performance unless doing so would impose undue hardship. We value an atmosphere of respect and collaboration among all associates and applicants.
based on experience and local job market. Hybrid Work Structure:
Core hours are Monday - Friday, 8:00 AM to 4:30 PM EST - required in-office attendance 4 times a month. Flexibility may be necessary for early or late shifts based on business needs. Orientation Schedule (6 months):
Monday - Friday, 9:00 AM to 5:30 PM and 8:00 AM to 4:30 PM EST; up to 4 days in-office per week until fully oriented. Become a member of GEICO's Casualty Claims Team during this exciting time! We are seeking passionate Casualty Claims Specialists with previous casualty and bodily injury experience
to help us deliver exceptional service to our clients. In this critical role, you will collaborate with a dynamic team of professionals skilled in handling bodily injury claims. Your exemplary service and technical know-how to resolve various injury claims will be essential. You'll conduct thorough investigations, assess accident details and medical documentation, negotiate settlements, gather external information, and provide relevant documentation, all while delivering the best customer service possible. Ideal candidates will show a strong willingness to learn, be receptive to feedback, and adapt to change swiftly. Job Requirements: Minimum one (1) year of successful experience in Bodily Injury claims handling. Must possess an active Adjuster license upon hire. Excellent customer service and communication skills, both verbal and written. Understanding of Department of Insurance Guidelines and the Insurance Code. Outstanding negotiating abilities. Proficient in Microsoft Office and strong computer skills. Highly organized with the ability to multitask and prioritize in a fast-paced environment. Proven ability to exercise sound judgment. GEICO’s hybrid work model supports flexibility. In-office attendance is required 4 times a month following the completion of the orientation period. We may adjust in-office requirements based on business needs. Responsibilities: Deliver outstanding customer service to policyholders and potential policyholders, guiding them through the claims process. Verify coverage for each loss and all policy provisions prior to processing payments. Investigate all facets of the claim to determine liability and legal responsibility. Detect and analyze claims for potential fraud and escalate as needed. Utilize claims tools to effectively assess liability and damage extent. Evaluate damages based on investigation findings, ensuring fair payment. Negotiate settlement amounts with insureds, claimants, and/or attorneys as assigned. Authorize payments based on established damages within your authority limit. Request additional authority for evaluations exceeding your designated limits. Ensuring compliance with all requirements in a timely, professional manner. Adjust reserves on both new and ongoing claims accordingly. Engage actively in claims forums as required. Communicate findings to the claims management team as necessary, especially for high-exposure or unusual losses. Perform additional duties as assigned. Currently, GEICO will not sponsor employment authorization for new applicants applying to this position. The GEICO Pledge: Great Company:
At GEICO, we are dedicated to helping our customers navigate life's challenges. Our mission is to protect people in their time of need while constantly evolving to stay ahead of their expectations. As an iconic brand, we thrive on innovation, consistently exceeding customer expectations and enabling success across our organization. From your first day, you will face exciting challenges that foster your growth alongside dynamic teams that make a positive impact. Great Careers:
We provide a career where growth, learning, and development are prioritized. Benefit from personalized training programs designed to enhance your career potential. Enjoy industry-leading training, certification assistance, mentorship, and coaching from supportive leaders at every level. Great Culture:
We cultivate an inclusive environment of shared success based on integrity, prompt action, and a winning mindset. Our core values foster a culture of caring, inclusion, and belonging, valuing diverse perspectives, and driven by performance excellence. Our culture promotes employee engagement with recognition programs celebrating the positive impact of our work on customer lives. Great Rewards:
We offer compensation and benefits designed to support your physical health, emotional well-being, and financial stability. Comprehensive Total Rewards package tailored to your and your family's well-being. Financial benefits including competitive compensation, a 401K plan with a 6% match, performance incentives, and tuition assistance. Access to benefits like mental health resources, fertility support, and adoption assistance. Workplace flexibility, allowing up to four weeks of remote work each year through the GEICO Flex program. GEICO's equal employment opportunity policy ensures fair treatment for all associates and applicants, free from discrimination based on race, color, religion, national origin, age, gender, marital status, disability, and other protected characteristics. We prioritize hiring based on qualifications and ensure a productive work environment. GEICO is committed to providing reasonable accommodations for qualified individuals with disabilities to ensure equal employment opportunities and job performance unless doing so would impose undue hardship. We value an atmosphere of respect and collaboration among all associates and applicants.