Vanda Pharmaceuticals
Join to apply for the
Case Management
role at
Vanda Pharmaceuticals Join to apply for the
Case Management
role at
Vanda Pharmaceuticals Get AI-powered advice on this job and more exclusive features. Description
This position requires excellent cross functional collaboration with internal stakeholders, including marketing, nurse educators, sales, and reimbursement specialists to align objectives for these key services for the development of pull-through strategies and tactics, and deliver quality programs to our customers. Description
This position requires excellent cross functional collaboration with internal stakeholders, including marketing, nurse educators, sales, and reimbursement specialists to align objectives for these key services for the development of pull-through strategies and tactics, and deliver quality programs to our customers.
Our ideal candidate is someone who is highly motivated, well spoken, and energetic to join the team.
Roles And Responsibilities Include The Following
Review scientific information to promote understanding around the appropriate disease state and available treatment options at Vanda Answering customer inquiries, both telephonically and by email, through clarifying desired information; researching, locating, and providing information Educating and providing customers with product and services information Identifying and escalating priority issues Document all call information according to standard operating procedures and regulatory requirements Fulfills requests to customers by clarifying desired information, completing transactions, and forwarding requests Exhibiting excellent decision making skills to make balanced decisions between communication with consumers and assuring communication is within regulatory guidelines Developing feedback mechanism to maintain clear communication with internal stakeholders and corporate account team regarding case management
Successful Candidates Will Have The Following Background/Experience
Four-year college degree required. Science, nursing, social work or other related discipline is preferred Outstanding interpersonal and customer-centric skills Excellent oral and written communication and listening skills Aptitude in problem analysis and problem solving Ability to multi-task and to operate in a fast paced environment Proficiency in MS Office; specifically Excel Excellent organizational skills
Required
Education Qualifications
Bachelors or better.
The total compensation package for this position will also include incentive compensation and benefits such as health insurance, unlimited paid time off, parental leave, a 401k matching program, and other benefits to its employees.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other characteristic protected by law. Seniority level
Seniority level Associate Employment type
Employment type Full-time Job function
Job function Other Industries Pharmaceutical Manufacturing, Biotechnology Research, and Hospitals and Health Care Referrals increase your chances of interviewing at Vanda Pharmaceuticals by 2x Get notified about new Case Management Specialist jobs in
Washington, DC . Washington, DC $26.44 - $36.06 5 hours ago District of Columbia, United States 1 week ago Washington, DC $54,000 - $54,000 1 week ago Fairfax, VA $52,000.00 - $56,000.00 2 days ago Arlington, VA $85,585.00 - $85,585.00 3 days ago Washington, DC $65,624.00 - $84,695.00 1 week ago Columbia, MD $64,395.00 - $79,861.00 1 day ago Washington, DC $60,000.00 - $64,000.00 1 month ago Washington, DC $52,000.00 - $56,000.00 1 month ago Case Manager, Evening - Part time, Monday to Friday 5pm-9pm. 20 Hours Per Week
Washington, DC $52,000.00 - $52,000.00 3 weeks ago Gaithersburg, MD $55,000.00 - $65,000.00 1 month ago Washington DC-Baltimore Area $22.00 - $24.00 1 week ago Washington, DC $50,000.00 - $50,000.00 2 days ago Hospital Violence Intervention Case Manager
Washington, DC $45,000 - $45,000 4 months ago PRP Therapeutic Mentor Case Manager (Bilingual Spanish)
Gaithersburg, MD $40,000 - $65,000 4 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Case Management
role at
Vanda Pharmaceuticals Join to apply for the
Case Management
role at
Vanda Pharmaceuticals Get AI-powered advice on this job and more exclusive features. Description
This position requires excellent cross functional collaboration with internal stakeholders, including marketing, nurse educators, sales, and reimbursement specialists to align objectives for these key services for the development of pull-through strategies and tactics, and deliver quality programs to our customers. Description
This position requires excellent cross functional collaboration with internal stakeholders, including marketing, nurse educators, sales, and reimbursement specialists to align objectives for these key services for the development of pull-through strategies and tactics, and deliver quality programs to our customers.
Our ideal candidate is someone who is highly motivated, well spoken, and energetic to join the team.
Roles And Responsibilities Include The Following
Review scientific information to promote understanding around the appropriate disease state and available treatment options at Vanda Answering customer inquiries, both telephonically and by email, through clarifying desired information; researching, locating, and providing information Educating and providing customers with product and services information Identifying and escalating priority issues Document all call information according to standard operating procedures and regulatory requirements Fulfills requests to customers by clarifying desired information, completing transactions, and forwarding requests Exhibiting excellent decision making skills to make balanced decisions between communication with consumers and assuring communication is within regulatory guidelines Developing feedback mechanism to maintain clear communication with internal stakeholders and corporate account team regarding case management
Successful Candidates Will Have The Following Background/Experience
Four-year college degree required. Science, nursing, social work or other related discipline is preferred Outstanding interpersonal and customer-centric skills Excellent oral and written communication and listening skills Aptitude in problem analysis and problem solving Ability to multi-task and to operate in a fast paced environment Proficiency in MS Office; specifically Excel Excellent organizational skills
Required
Education Qualifications
Bachelors or better.
The total compensation package for this position will also include incentive compensation and benefits such as health insurance, unlimited paid time off, parental leave, a 401k matching program, and other benefits to its employees.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other characteristic protected by law. Seniority level
Seniority level Associate Employment type
Employment type Full-time Job function
Job function Other Industries Pharmaceutical Manufacturing, Biotechnology Research, and Hospitals and Health Care Referrals increase your chances of interviewing at Vanda Pharmaceuticals by 2x Get notified about new Case Management Specialist jobs in
Washington, DC . Washington, DC $26.44 - $36.06 5 hours ago District of Columbia, United States 1 week ago Washington, DC $54,000 - $54,000 1 week ago Fairfax, VA $52,000.00 - $56,000.00 2 days ago Arlington, VA $85,585.00 - $85,585.00 3 days ago Washington, DC $65,624.00 - $84,695.00 1 week ago Columbia, MD $64,395.00 - $79,861.00 1 day ago Washington, DC $60,000.00 - $64,000.00 1 month ago Washington, DC $52,000.00 - $56,000.00 1 month ago Case Manager, Evening - Part time, Monday to Friday 5pm-9pm. 20 Hours Per Week
Washington, DC $52,000.00 - $52,000.00 3 weeks ago Gaithersburg, MD $55,000.00 - $65,000.00 1 month ago Washington DC-Baltimore Area $22.00 - $24.00 1 week ago Washington, DC $50,000.00 - $50,000.00 2 days ago Hospital Violence Intervention Case Manager
Washington, DC $45,000 - $45,000 4 months ago PRP Therapeutic Mentor Case Manager (Bilingual Spanish)
Gaithersburg, MD $40,000 - $65,000 4 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr