ALS Recruiting Ltd
Job Title: Import Operator Air & Ocean (Ocean Focus)
Location: Chicago
Job Type: Full-Time / Hybrid
Position Overview:
My client is seeking a detail-oriented and experienced Import Operator to join their growing logistics team. This role will handle end-to-end import operations for both Ocean and Air shipments, with an emphasis on Ocean Import coordination. The ideal candidate will have hands-on experience managing international shipments, coordinating with overseas agents, carriers, customs brokers, and clients to ensure timely and compliant cargo movement.
Key Responsibilities:
- Manage full-cycle Ocean Import shipments from pre-alert through final delivery, including documentation review, customs clearance coordination, and billing.
- Support Air Import operations as needed, maintaining flexibility across both modes.
- Communicate with overseas agents, steamship lines, freight forwarders, and trucking providers to monitor shipment status and resolve issues.
- Prepare and process import documentation including arrival notices, ISF filings, delivery orders, and customs documentation.
- Work closely with customs brokers to ensure timely clearance and compliance with U.S. CBP and PGA requirements.
- Provide proactive updates to clients regarding shipment status, delays, or delivery scheduling.
- Ensure all documentation, records, and entries are accurate and in compliance with internal procedures and regulatory requirements.
- Coordinate last-mile delivery with drayage and domestic carriers; ensure POD collection and timely billing.
- Collaborate with internal departments such as sales, customer service, and accounting to support customer needs and resolve billing issues.
Qualifications:
- Minimum 23 years of experience in international logistics or freight forwarding, with a strong focus on Ocean Imports
- Familiarity with ISF filings, HTS classification, and customs clearance procedures
- Knowledge of Air Import processes, with ability to support both air and ocean as needed
- Strong organizational and problem-solving skills
- Excellent verbal and written communication skills
- Ability to multitask and manage time effectively in a fast-paced environment