IntelliPro
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Technical Recruiter | Talent Sourcer | Passionate about connecting people with the right opportunities
Job Title:
IT Support Specialist (Part-Time) Position Type:
Part-Time / On-site Salary Range:
$38/hour Job Description: We are seeking a hands-on and experienced
IT Support Specialist
to join our global IT operations team on a part-time, on-site basis. In this role, you will support end-user technology and infrastructure across warehouse and logistics functions. You’ll work closely with warehouse staff and cross-functional teams to ensure technology is up and running smoothly, particularly during onboarding and key operational periods. This position offers the opportunity to contribute to the fast-paced environment of a globally expanding business, with a strong focus on real-time problem-solving and high-impact IT service delivery. Responsibilities: Technical Support & Operations Provide Level 1/2 support for laptops, desktops, Zebra printers, mobile devices, and other hardware Troubleshoot workstation, software, and logistics system issues Support associates in day-to-day operations and use of warehouse tools Document IT support procedures and contribute to knowledge base Participate in scheduled support rotations as needed Infrastructure & Network Support Assist in maintaining secure, reliable local network infrastructure (LAN, Wi-Fi, VPN) Perform basic configuration and troubleshooting of switches, routers, and wireless access points Coordinate with other IT teams for system escalations and infrastructure needs Security & Maintenance Ensure compliance with IT security and operational protocols Support device updates, system patching, and access control policies Conduct regular equipment checks and assist with inventory tracking Requirements: Bachelor’s in Computer Science or related field; Master’s a plus. 4+ years in IT support/infrastructure roles in enterprise or logistics settings. Solid knowledge of ITIL processes (Incident, Change, Problem, and Service Level Management). Hands-on experience with Agile/Scrum methodologies. Fluent Mandarin proficiency required, as support tickets and end users are mandarin speakers. About Us: Founded in 2009, IntelliPro stands as a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. With a dynamic presence in the USA, China, Canada, Singapore, Philippines, UK, India, Netherlands, and Germany, we continue to lead the way in global talent solutions. IntelliPro is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We also ensure that all applicants have access to accommodations throughout the hiring process. Learn more at https://intelliprogroup.com Compensation: The compensation offered will depend on various factors, including location, experience, education, and job-related skills. This role includes a competitive base salary, bonus, equity, and a comprehensive benefits package, subject to eligibility. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Part-time Job function
Job function Information Technology Industries Retail Apparel and Fashion Referrals increase your chances of interviewing at IntelliPro by 2x Inferred from the description for this job
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On-Call IT Technician - PC, Mac & Desktop Support San Diego-Carlsbad, CA
On-Call IT Technician - PC, Mac & Desktop Support San Diego-Carlsbad, CA
Chula Vista, CA $40.00-$45.00 12 hours ago On-Call IT Technician - PC, Mac & Desktop Support San Diego-Carlsbad, CA
On-Call IT Technician - PC, Mac & Desktop Support San Diego-Carlsbad, CA
Full Time - IT Systems & Operations Technician
IT Systems Technician- (Full Time, Onsite) SeaWorld San Diego
SAP Global COUPA Technical/Functional Lead
Aegis Ashore/ACNT Baseline 9 - EXPAT (Romania)
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Job Title:
IT Support Specialist (Part-Time) Position Type:
Part-Time / On-site Salary Range:
$38/hour Job Description: We are seeking a hands-on and experienced
IT Support Specialist
to join our global IT operations team on a part-time, on-site basis. In this role, you will support end-user technology and infrastructure across warehouse and logistics functions. You’ll work closely with warehouse staff and cross-functional teams to ensure technology is up and running smoothly, particularly during onboarding and key operational periods. This position offers the opportunity to contribute to the fast-paced environment of a globally expanding business, with a strong focus on real-time problem-solving and high-impact IT service delivery. Responsibilities: Technical Support & Operations Provide Level 1/2 support for laptops, desktops, Zebra printers, mobile devices, and other hardware Troubleshoot workstation, software, and logistics system issues Support associates in day-to-day operations and use of warehouse tools Document IT support procedures and contribute to knowledge base Participate in scheduled support rotations as needed Infrastructure & Network Support Assist in maintaining secure, reliable local network infrastructure (LAN, Wi-Fi, VPN) Perform basic configuration and troubleshooting of switches, routers, and wireless access points Coordinate with other IT teams for system escalations and infrastructure needs Security & Maintenance Ensure compliance with IT security and operational protocols Support device updates, system patching, and access control policies Conduct regular equipment checks and assist with inventory tracking Requirements: Bachelor’s in Computer Science or related field; Master’s a plus. 4+ years in IT support/infrastructure roles in enterprise or logistics settings. Solid knowledge of ITIL processes (Incident, Change, Problem, and Service Level Management). Hands-on experience with Agile/Scrum methodologies. Fluent Mandarin proficiency required, as support tickets and end users are mandarin speakers. About Us: Founded in 2009, IntelliPro stands as a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. With a dynamic presence in the USA, China, Canada, Singapore, Philippines, UK, India, Netherlands, and Germany, we continue to lead the way in global talent solutions. IntelliPro is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We also ensure that all applicants have access to accommodations throughout the hiring process. Learn more at https://intelliprogroup.com Compensation: The compensation offered will depend on various factors, including location, experience, education, and job-related skills. This role includes a competitive base salary, bonus, equity, and a comprehensive benefits package, subject to eligibility. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Part-time Job function
Job function Information Technology Industries Retail Apparel and Fashion Referrals increase your chances of interviewing at IntelliPro by 2x Inferred from the description for this job
Medical insurance Vision insurance Get notified when a new job is posted. Sign in to set job alerts for “Information Technology Support Specialist” roles.
On-Call IT Technician - PC, Mac & Desktop Support San Diego-Carlsbad, CA
On-Call IT Technician - PC, Mac & Desktop Support San Diego-Carlsbad, CA
Chula Vista, CA $40.00-$45.00 12 hours ago On-Call IT Technician - PC, Mac & Desktop Support San Diego-Carlsbad, CA
On-Call IT Technician - PC, Mac & Desktop Support San Diego-Carlsbad, CA
Full Time - IT Systems & Operations Technician
IT Systems Technician- (Full Time, Onsite) SeaWorld San Diego
SAP Global COUPA Technical/Functional Lead
Aegis Ashore/ACNT Baseline 9 - EXPAT (Romania)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr