Logo
Intelligent Technical Solutions

Network Administrator

Intelligent Technical Solutions, San Francisco, California, United States, 94199

Save Job

2 days ago Be among the first 25 applicants Intelligent Technical Solutions provided pay range

This range is provided by Intelligent Technical Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

$57.99/hr - $64.91/hr Job Description

Join Intelligent Technical Solutions, a dynamic and growing company, as our Network Administrator. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing both onsite and remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.

Job Responsibilities

This role is expected to be able to resolve the following technical issues with little or no assistance:

Workstation operating system issues of any kind. Printer issues of any kind. Standard business application (Office, etc.) issues of any kind. Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance. Server issues of any kind. Networking issues of any kind. Escalation point for technicians

Job Qualifications

Willing to work full-time on-site, either at the company office or client locations as required. Experience with Windows and Mac OS troubleshooting. Experience with Server 2016 through 2025. Experience with VMWare and Hyper V Virtualization. Experience supporting M365 and Azure. Proficient in Firewall rules, VLAN configuration, access point support and administration, and VPN tunnels. Minimum of five years experience in IT Support or a similar role. Advanced knowledge of Firewalls, Switches, Network architecture, and troubleshooting. Advanced understanding of managing, and troubleshooting networks. Advanced understanding of virtualized environments. Experience with Managed Service Providers (MSPs) is highly desirable. Active Network Certifications are preferred. Valid driver's license and access to a vehicle for client visits. Valid driver's license, vehicle insurance, and access to a vehicle for client visits.

Job KPIs

Utilization: The percentage of time that you are on the clock and billing time to client tickets CSAT: Scores filled out by clients using the rating system in tickets Quality Score: Assessments performed by the training and quality team. First-touch closed: Each ticket that is completed with only one time entry contributes to this number

Compensation:

Pay rate ranges from

$57.99/hour up to $64.91/hour

and may vary by experience and location.

Benefits

Medical Insurance Plan Dental & Vision Life Insurance Disability Coverage Paid Time Off (starts at 15 days per year) Maternity/Paternity Leave Paid US Holiday Retirement Plan Salary Advancement/Loan Health & Wellness Program Company-paid training and certification Supplemental Life Insurance (Employee-paid) Supplemental Health Plans (Employee-paid)

Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Information Technology Industries Computer and Network Security Referrals increase your chances of interviewing at Intelligent Technical Solutions by 2x Get notified about new Network Administrator jobs in

San Francisco, CA . San Francisco, CA $35.00-$42.00 2 weeks ago Network Engineer - Data for Autonomous Systems

San Leandro, CA $110,000.00-$125,000.00 2 weeks ago Oakland, CA $120,000.00-$140,000.00 2 weeks ago San Francisco, CA $81,400.00-$182,000.00 6 days ago San Francisco, CA $81,400.00-$182,000.00 6 days ago San Francisco, CA $80,000.00-$200,000.00 1 month ago San Francisco, CA $160,000.00-$175,000.00 3 weeks ago San Francisco, CA $148,512.00-$214,517.00 2 weeks ago Brisbane, CA $120,000.00-$150,000.00 1 week ago San Francisco, CA $97,900.00-$163,100.00 1 day ago San Francisco, CA $85,000.00-$95,000.00 1 month ago Senior System/Network Engineer (Windows-Linux-ProxMox)

Hayward, CA $75,000.00-$100,000.00 3 weeks ago San Mateo, CA $238,520.00-$289,460.00 3 days ago Brisbane, CA $155,000.00-$170,000.00 5 hours ago South San Francisco, CA $38.46-$52.88 2 weeks ago San Francisco, CA $168,000.00-$188,999.00 1 hour ago Hayward, CA $75,000.00-$85,000.00 3 weeks ago San Francisco, CA $160,000.00-$210,000.00 6 days ago San Francisco, CA $175,000.00-$300,000.00 1 day ago Brisbane, CA $90,000.00-$120,000.00 4 days ago Oakland, CA $135,000.00-$175,000.00 1 week ago Brisbane, CA $112,000.00-$150,000.00 1 week ago Network Engineer - IS Communications Specialist II - Limited Term

San Mateo County, CA $123,323.20-$154,148.80 5 months ago San Francisco, CA $130,000.00-$175,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr