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Good Shepherd Services

Program Director

Good Shepherd Services, New York, New York, us, 10261

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Program Director, Parent Support Program Reports to:

Vice President, Justice Initiatives Locations:

This role will split up their time between 2 sites, one in the Bronx and one in Brooklyn - 1995 Jerome Avenue, Bronx, NY and 692 Blake Avenue, Brooklyn, NY Hours:

35 Hours/Week, Exempt Job Summary:

The Parent Support Program is designed to educate and support families of juvenile probationers in Brooklyn and detention facilities across Brooklyn, Queens and the Bronx. Within Brooklyn Family Court, the program seeks to decrease the family's reliance on law enforcement consequences by referring families to services that can help keep their young person safe and in the community. Within our detention facilities, we help build bridges of communication between ACS, other key stakeholders, and parents. The Director will support Parent Coach Supervisors and Coaches who provide peer mentorship, guidance, and referral services for parents and families whose children are court involved and/or detained. S/He will work with probation officers and ACS staff to engage families in service planning for their child, with the goal of increasing family engagement at all levels of the probation and/or court and detention process. The Director will manage schedules at the three locations, and is the primary liaison between Probation, ACS, and the program. Major Duties: Meets with parents and youth who require assistance navigating various systems (e.g. mental health, Department of Education, community-based service providers) at the DOP Brooklyn Family Court office location, the GSS site, or at the Crossroads Facility. Participates in client's Department of Probation (DOP) Individual Action Plan (IAP), based on discussion with families in need of Works closely with the DOP Branch Directors, Supervising Probation Officers (SPO), Probation Officers (PO), facility case managers, outreach specialists, and Customized Assistance Unit staff to help DOP/ACS identify general trends in the needs of parents/caregivers being served and assist parents/caregivers as appropriate Provides support to parents/caregivers, including attending court appearances with youth's family to offer support and ensure that the parent/caregiver understands what transpired in Provide coverage for visiting hours at the Crossroads Encourages parents/caregivers to actively participate in the case planning throughout the youth's delinquency Engages the parent/caregiver to listen to the concerns that place their young person at risk of continued involvement in the justice Provides information about viable neighborhood-based resources to ensure that youth, parent, and family needs are adequately Provides/Co-facilitates with DOP/ACS staff, group-based parent support services, such as evening information sessions and parent support group Meets regularly with relevant DOP/ACS Provides a schedule of sessions/activities to the DOP/ACS office Supervises Coaches, submits monthly reports to DD, and manages other responsibilities related to the management and supervision of the Parent Support Qualifications: Bachelor's Required Two years of Administrative Supervisory Experience Required. Minimum of three years' experience in child welfare or related systems Good basic knowledge of resources for families in Brooklyn and beyond Personal experience with the probation system and/or juvenile justice system Ability to relate to a wide variety of program participants Excellent written, verbal, interpersonal and organizational skills Must have a commitment to work from a strength based and/or youth development

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