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The Standard

Mortgage Loan Servicing Specialist

The Standard, Hillsboro, Oregon, United States, 97123

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Commercial Mortgage Loan Servicing

The next part of your journey is right around the corner

with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we've been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference? Job Summary

In this role, you will be responsible for performing complex commercial mortgage loan servicing and administration functions to support our investor clients and borrower requirements. You'll oversee loan portfolio compliance, ensure timely collection of payments, and handle delinquent property taxes, insurance coverage, and loss claims. You will also analyze loan portfolios, perform property inspections, and collaborate with correspondent networks to ensure compliance. Additionally, you'll assist in the setup of new loans and the processing of payoff transactions. Key Responsibilities

Maintain compliance for loan portfolios, including ensuring timely payments, insurance coverage, and payment of property taxes. Collaborate with correspondents to ensure servicing compliance and address inquiries from borrowers, management, and investors. Perform analysis of transfer, assumption, and modification requests, and support loan file documentation. Validate servicing system data and assist in preparing accurate payoff quotes and loan status statements. Ability to work in a fast-paced environment and manage multiple priorities is a requirement of the role. Ability to work onsite on occasion (at least once per month) is a requirement of this role. Skills and Background You'll Need

Must Have:

Degree in accounting, finance, or a related field. 2+ years of relevant experience in a dynamic office environment or equivalent education/experience. Strong analytical skills and ability to interpret financial documents (e.g., operating statements, rent rolls, financial statements).

Preferred:

1+ years of experience in commercial mortgage loan servicing, banking, or related. Experience with mortgage loan servicing systems and financial software. Knowledge of legal and technical aspects of commercial loan servicing.

Key Behaviors of a Successful Candidate

Strong attention to detail and accuracy. Ability to prioritize and manage multiple tasks in a fast-paced environment. Effective communicator with a collaborative mindset. Ability to adapt to changing requirements and deadlines. Why Join The Standard?

We have built an enduring legacy of stability, financial strength and exceptional customer service through the contributions of the service-oriented people who choose to work at The Standard. To ensure we can attract and retain the best talent, when you join The Standard you can expect: A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions An annual incentive bonus plan Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually

PTO increases with tenure A supportive, responsive management approach and opportunities for career growth and advancement Paid parental leave and adoption/surrogacy assistance An employee giving program that double matches your donations to eligible nonprofits and schools In addition to the competitive salary range below, our employee-focused benefits support work-life balance. Learn more about working at The Standard. Salary Range: 25.00 - 33.29 Positions will be posted for at least 5 days from original posting date. Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Mortgage Investors, LLC, StanCorp Investment Advisers, Inc., and American Heritage Life Insurance Company and American Heritage Service Company, marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability or veteran status or any other condition protected by federal, state or local law. Except where precluded by state or federal law, The Standard will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance. The Standard offers a drug- and alcohol-free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on The Standard's property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation and employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.