Desktop Support Specialist

Direct message the job poster from The Carrera Agency IT Support Specialist - Exciting Opportunity for highly motivated and Jr. Level - Desktop Support Specialist to join our leading biotech client's team! Position Overview Start Date: August 7, 2025 Duration: September 29, 2025 - March 27, 2026 This is a W2 hourly role paying $19.25-24/hr (depending on experience), plus benefits. Join Our Dynamic IT Team! Are you passionate about technology and helping others succeed? We're seeking an enthusiastic IT Support Specialist to join our innovative team! This role offers the perfect blend of technical challenges and meaningful user interaction, where you'll play a vital role in keeping our organization running smoothly. What You'll Do Efficiently manage and resolve support tickets, ensuring exceptional service delivery Maintain precise asset management processes and inventory systems Provide responsive technical support to end users across the organization Oversee hardware and software distribution and lifecycle management Set up and configure devices for new team members, creating great first impressions Deploy and maintain peripheral equipment in shared workspace environments Lead project assignments and collaborate on critical initiatives Adapt to evolving business needs and embrace new challenges What We're Looking For Essential Qualifications: Proven experience in the IT industry with a track record of success Strong customer service background with a passion for helping others Intermediate to advanced expertise in Windows operating systems and associated hardware Solid understanding of networking principles and printing environments Robust technology background with excellent project execution skills Alignment with organizational values and collaborative culture Technical Skills - Must Have: Laptop hardware troubleshooting and maintenance Microsoft Outlook administration and support Microsoft Teams deployment and management Microsoft Windows 11 expertise Device provisioning and configuration experience Bonus Skills - Nice to Have: MacBook support and administration ServiceNow ticketing system experience Multifunction printer management and troubleshooting Personal Qualities We Value Excellence: Strong work ethic and commitment to quality Communication: Outstanding customer service skills with the ability to interact professionally with all organizational levels Professionalism: High standards in all communications and interactions Organization: Exceptional multitasking abilities with keen attention to detail Adaptability: Thrives under pressure while maintaining focus on priorities Collaboration: Excellent teamwork skills combined with independent work capabilities Discretion: Handles sensitive information with tact and confidentiality Why You'll Love This Role This position offers an excellent opportunity to grow your technical expertise while making a meaningful impact on user experience. You'll work with cutting-edge technology, collaborate with diverse teams, and develop valuable skills that will advance your IT career. Join us in creating an exceptional technology environment that empowers our entire organization! Seniority level

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Information Technology Industries

IT Services and IT Consulting and Biotechnology Research Referrals increase your chances of interviewing at The Carrera Agency by 2x Inferred from the description for this job

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San Diego, CA . Del Mar, CA $94,000.00-$104,000.00 1 week ago Del Mar, CA $94,000.00-$104,000.00 1 hour ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr