Aston Carter
Shipper Support Specialist
Join a dynamic team within the Transportation Operations sector to manage daily freight movements across North American fulfillment centers. This role offers an exciting opportunity to work in a rapidly growing area, requiring exceptional customer service and transportation skills. Responsibilities Manage daily freight movements into and out of fulfillment centers. Coordinate with multiple parties to ensure high levels of customer service. Communicate tactically and manage accounts with external customers such as carriers and vendors. Pull and analyze data from various databases using tools like Excel, Access, and SQL. Review reports related to appointment and arrival times to make informed business decisions. Create narratives outlining weekly findings and variances to goals. Meet critical business needs within time constraints and measure activities performed. Lead initiatives to improve business processes and eliminate defects in transportation operations. Systematically escalate problems or variances to relevant owners and follow through on resolutions. Develop performance metrics to drive business results. Understand business impacts of trends and make data-driven decisions. Essential Skills Customer service with an operations focus Strong computer and technical skills Problem-solving skills in logistics, transportation, intermodal, and supply chain Proficiency in Microsoft Excel and MS Office Suite Excellent verbal and written communication Additional Skills & Qualifications Experience in transportation and logistics is a plus Customer service experience with de-escalating and problem-solving Analytical experience with the ability to take calls and resolve issues Work Environment Training hours are Monday to Friday, 8am to 4:30pm for the first two weeks. Post-training, the work hours remain Monday to Friday, 8am to 4:30pm. This position is 100% in-office. Pay and Benefits The pay range for this position is $22.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Nashville, TN. Application Deadline This position is anticipated to close on Aug 20, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
Join a dynamic team within the Transportation Operations sector to manage daily freight movements across North American fulfillment centers. This role offers an exciting opportunity to work in a rapidly growing area, requiring exceptional customer service and transportation skills. Responsibilities Manage daily freight movements into and out of fulfillment centers. Coordinate with multiple parties to ensure high levels of customer service. Communicate tactically and manage accounts with external customers such as carriers and vendors. Pull and analyze data from various databases using tools like Excel, Access, and SQL. Review reports related to appointment and arrival times to make informed business decisions. Create narratives outlining weekly findings and variances to goals. Meet critical business needs within time constraints and measure activities performed. Lead initiatives to improve business processes and eliminate defects in transportation operations. Systematically escalate problems or variances to relevant owners and follow through on resolutions. Develop performance metrics to drive business results. Understand business impacts of trends and make data-driven decisions. Essential Skills Customer service with an operations focus Strong computer and technical skills Problem-solving skills in logistics, transportation, intermodal, and supply chain Proficiency in Microsoft Excel and MS Office Suite Excellent verbal and written communication Additional Skills & Qualifications Experience in transportation and logistics is a plus Customer service experience with de-escalating and problem-solving Analytical experience with the ability to take calls and resolve issues Work Environment Training hours are Monday to Friday, 8am to 4:30pm for the first two weeks. Post-training, the work hours remain Monday to Friday, 8am to 4:30pm. This position is 100% in-office. Pay and Benefits The pay range for this position is $22.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Nashville, TN. Application Deadline This position is anticipated to close on Aug 20, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.