Peabody Hotels & Resorts
Description
JOB OVERVIEW:
Responsible for receiving and documenting all goods and materials ordered by Purchasing. The Receiving Clerk will notify Purchasing of discrepancies in the order and document items not on the original purchase order, damaged items, or items that have passed their expiration date.
REPORTS TO:
Storeroom Supervisor, Purchasing Assistant Manager.
SUPERVISES:
N/A.
WORK ENVIRONMENT:
Purchasing/Receiving Offices, Receiving Dock and all hotel Storerooms, Refrigerators and Freezers.
Job involves working:
•under variable temperature conditions (or extreme heat or cold).
•under variable noise levels.
•outdoors/indoors.
•around fumes and/or odor hazards.
•around dust and/or mite hazards.
•around chemicals.
KEY RELATIONSHIPS:
Internal: Staff in Purchasing/Receiving and all associates within hotel.
External: Hotel guests/visitors, vendors and contractors, corporate staff and other Peabody
Hotels' staff.
JOB OVERVIEW:
Responsible for receiving and documenting all goods and materials ordered by Purchasing. The Receiving Clerk will notify Purchasing of discrepancies in the order and document items not on the original purchase order, damaged items, or items that have passed their expiration date.
REPORTS TO:
Storeroom Supervisor, Purchasing Assistant Manager.
SUPERVISES:
N/A.
WORK ENVIRONMENT:
Purchasing/Receiving Offices, Receiving Dock and all hotel Storerooms, Refrigerators and Freezers.
Job involves working:
•under variable temperature conditions (or extreme heat or cold).
•under variable noise levels.
•outdoors/indoors.
•around fumes and/or odor hazards.
•around dust and/or mite hazards.
•around chemicals.
KEY RELATIONSHIPS:
Internal: Staff in Purchasing/Receiving and all associates within hotel.
External: Hotel guests/visitors, vendors and contractors, corporate staff and other Peabody
Hotels' staff. ESSENTIAL JOB FUNCTIONS
1. Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
2. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
3. Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
4. Maintain positive guest relations at all times.
5. Resolve guest complaints, ensuring guest satisfaction.
6. Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
7. Set up and organize workstation with designated supplies, forms and resource materials; report shortages to supervisor.
8. Post Receiving hours.
9. Assist Storeroom Clerks.
10. Organize and review purchase orders.
11. Check and review food order.
12. Maintain and clear dock area.
13. Maintain traffic flow of dock area.
14. Handle discrepancies/returned goods.
15. Note on receiving worksheet: goods received without invoices. goods returned with a credit note. notice of error correction.
16. Follow Partial Shipment Procedure, if applicable.
17. Receive: items, beverages, food products, dry goods, chemicals and major equipment.
18. Update orders received daily.
19. Ensure all ordered products are being delivered by matching delivery ticket or packing slip with receiving worksheet to verify quantity and description of product.
20. Report all back orders and shortages to purchasing immediately.
21. Attach invoices to receiving worksheets, sign/date and place into appropriate slot once the items have been received.
22. Verify that the receiver and delivery driver initials all shortages, return and damages on all invoices, packing lists or delivery receipt.
23. Contact storeroom clerks after items are received to put away in storerooms or call individual departments to pick up supplies at their earliest convenience.
24. Keep record log of all incoming general supplies for individual departments requiring associates signature.
25. Maintain work area in a neat and clean manner at all times.
SECONDARY JOB FUNCTIONS
1. Document maintenance needs on work orders and submit to Manager/Supervisor.
Requirements
QUALIFICATIONS
Essential:
1. High school graduate.
2. Fluency in English, both verbal and written.
3. Provide legible communication and directions.
4. Compute basic mathematical calculations (add, subtract, multiply and divide numbers).
5. Ability to:
•perform job functions with attention to detail, speed and accuracy.
•prioritize, organize and follow up.
•be a clear thinker, remaining calm and resolving problems using good judgment.
•follow directions thoroughly.
•understand guests' service needs.
•work cohesively with co-workers as part of a team.
•work with minimal supervision.
•maintain confidentiality of guest information and pertinent hotel data.
•ability to carry out all safety and emergency procedures (i.e. fire, crowd control, inclement weather or bomb threats).
•properly maintain and operate electronic equipment (i.e. calculators, telephone, computers and printers).
•satisfactorily communicate with guests, other associates, management and drivers in a courteous, empathetic and discreet manner. In addition, be able to direct/escort guests to various facilities or functions within the hotel
•perform basic arithmetic including use of percentages.
•read and write effectively, including maintaining filing system and logs.
•record all food temperatures and expiration dates.
•operate and receive certification for operating electric pallet jacks in accordance with OSHA requirements.
•follow HACP standards on food handling safety.
•operate a motor vehicle (i.e. company pickup truck and passenger van).
•process, sort and distribute mail.
•maintain regular and punctual attendance.
•adhere to Peabody grooming standards.
•exemplify Peabody Service Excellence®.
Desirable:
1. 1 year Receiving experience.
2. Experience with computers and calculators.
3. Experience in Hospitality Industry in similar position.
4. Previous guest relations training.
PHYSICAL ABILITIES
Essential:
1. Exert physical effort in transporting goods up to 70 pounds to desired departments.
2. Endure various physical movements throughout the work areas.
3. Ability to push and/or pull a cart weighing approximately 100 pounds, including up and down inclines.
4. Ability to constantly lift and move approximately 75 pounds, including setting and storing in overhead areas.
5. Ability to bend, squat, kneel, climb and reach.
6. Ability to stand and walk on a continuous basis.
7. Ability to move freely within work areas.
8. Ability to stand for prolonged periods of time.
9. Ability to work in temperature extremes.
STANDARD SPECIFICATIONS
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests.
A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.
JOB OVERVIEW:
Responsible for receiving and documenting all goods and materials ordered by Purchasing. The Receiving Clerk will notify Purchasing of discrepancies in the order and document items not on the original purchase order, damaged items, or items that have passed their expiration date.
REPORTS TO:
Storeroom Supervisor, Purchasing Assistant Manager.
SUPERVISES:
N/A.
WORK ENVIRONMENT:
Purchasing/Receiving Offices, Receiving Dock and all hotel Storerooms, Refrigerators and Freezers.
Job involves working:
•under variable temperature conditions (or extreme heat or cold).
•under variable noise levels.
•outdoors/indoors.
•around fumes and/or odor hazards.
•around dust and/or mite hazards.
•around chemicals.
KEY RELATIONSHIPS:
Internal: Staff in Purchasing/Receiving and all associates within hotel.
External: Hotel guests/visitors, vendors and contractors, corporate staff and other Peabody
Hotels' staff.
JOB OVERVIEW:
Responsible for receiving and documenting all goods and materials ordered by Purchasing. The Receiving Clerk will notify Purchasing of discrepancies in the order and document items not on the original purchase order, damaged items, or items that have passed their expiration date.
REPORTS TO:
Storeroom Supervisor, Purchasing Assistant Manager.
SUPERVISES:
N/A.
WORK ENVIRONMENT:
Purchasing/Receiving Offices, Receiving Dock and all hotel Storerooms, Refrigerators and Freezers.
Job involves working:
•under variable temperature conditions (or extreme heat or cold).
•under variable noise levels.
•outdoors/indoors.
•around fumes and/or odor hazards.
•around dust and/or mite hazards.
•around chemicals.
KEY RELATIONSHIPS:
Internal: Staff in Purchasing/Receiving and all associates within hotel.
External: Hotel guests/visitors, vendors and contractors, corporate staff and other Peabody
Hotels' staff. ESSENTIAL JOB FUNCTIONS
1. Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
2. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
3. Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
4. Maintain positive guest relations at all times.
5. Resolve guest complaints, ensuring guest satisfaction.
6. Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
7. Set up and organize workstation with designated supplies, forms and resource materials; report shortages to supervisor.
8. Post Receiving hours.
9. Assist Storeroom Clerks.
10. Organize and review purchase orders.
11. Check and review food order.
12. Maintain and clear dock area.
13. Maintain traffic flow of dock area.
14. Handle discrepancies/returned goods.
15. Note on receiving worksheet: goods received without invoices. goods returned with a credit note. notice of error correction.
16. Follow Partial Shipment Procedure, if applicable.
17. Receive: items, beverages, food products, dry goods, chemicals and major equipment.
18. Update orders received daily.
19. Ensure all ordered products are being delivered by matching delivery ticket or packing slip with receiving worksheet to verify quantity and description of product.
20. Report all back orders and shortages to purchasing immediately.
21. Attach invoices to receiving worksheets, sign/date and place into appropriate slot once the items have been received.
22. Verify that the receiver and delivery driver initials all shortages, return and damages on all invoices, packing lists or delivery receipt.
23. Contact storeroom clerks after items are received to put away in storerooms or call individual departments to pick up supplies at their earliest convenience.
24. Keep record log of all incoming general supplies for individual departments requiring associates signature.
25. Maintain work area in a neat and clean manner at all times.
SECONDARY JOB FUNCTIONS
1. Document maintenance needs on work orders and submit to Manager/Supervisor.
Requirements
QUALIFICATIONS
Essential:
1. High school graduate.
2. Fluency in English, both verbal and written.
3. Provide legible communication and directions.
4. Compute basic mathematical calculations (add, subtract, multiply and divide numbers).
5. Ability to:
•perform job functions with attention to detail, speed and accuracy.
•prioritize, organize and follow up.
•be a clear thinker, remaining calm and resolving problems using good judgment.
•follow directions thoroughly.
•understand guests' service needs.
•work cohesively with co-workers as part of a team.
•work with minimal supervision.
•maintain confidentiality of guest information and pertinent hotel data.
•ability to carry out all safety and emergency procedures (i.e. fire, crowd control, inclement weather or bomb threats).
•properly maintain and operate electronic equipment (i.e. calculators, telephone, computers and printers).
•satisfactorily communicate with guests, other associates, management and drivers in a courteous, empathetic and discreet manner. In addition, be able to direct/escort guests to various facilities or functions within the hotel
•perform basic arithmetic including use of percentages.
•read and write effectively, including maintaining filing system and logs.
•record all food temperatures and expiration dates.
•operate and receive certification for operating electric pallet jacks in accordance with OSHA requirements.
•follow HACP standards on food handling safety.
•operate a motor vehicle (i.e. company pickup truck and passenger van).
•process, sort and distribute mail.
•maintain regular and punctual attendance.
•adhere to Peabody grooming standards.
•exemplify Peabody Service Excellence®.
Desirable:
1. 1 year Receiving experience.
2. Experience with computers and calculators.
3. Experience in Hospitality Industry in similar position.
4. Previous guest relations training.
PHYSICAL ABILITIES
Essential:
1. Exert physical effort in transporting goods up to 70 pounds to desired departments.
2. Endure various physical movements throughout the work areas.
3. Ability to push and/or pull a cart weighing approximately 100 pounds, including up and down inclines.
4. Ability to constantly lift and move approximately 75 pounds, including setting and storing in overhead areas.
5. Ability to bend, squat, kneel, climb and reach.
6. Ability to stand and walk on a continuous basis.
7. Ability to move freely within work areas.
8. Ability to stand for prolonged periods of time.
9. Ability to work in temperature extremes.
STANDARD SPECIFICATIONS
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests.
A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.