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NYC Staffing

Case Manager-22532504

NYC Staffing, Brooklyn, New York, United States, 11201

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Job Summary

Functions as part of an interdisciplinary team assisting individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Ensures a smooth transition for Adult Home Residents moving into Supported Housing via the Impacted Adult Home Initiative//Settlement. Attends care coordination meetings, collaborates with ICL in-reach staff and external care coordinators, assesses consumer needs and discusses/advocates for needed services. Maintains adherence with settlement agreement as it relates to consumers moving into ICL units. Travels to/visits consumers' residences or apartments to provide counsel and assistance to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. Essential Tasks

Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement, and conflict resolution. Performs crisis assessment and nonverbal and verbal crisis intervention. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer. May have on-call responsibilities. Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Plans, escorts, and/or arranges social or recreational activities for and with consumers. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured. Assists in the orientation of new personnel when requested. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis. Attends regularly scheduled clinical meetings, staff meetings, and supervision as well as in-service training and development activities. Complies with agency infection control policies. Advocates on behalf of consumer with outside service providers and within ICL. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers. Other job-related duties that may be assigned. Minimum Education And Experience Requirements

Bachelor's degree plus 2 years experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW). Current valid NYS driver's license. Essential Knowledge, Skills And Abilities

Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences. Ability to serve as a role model to residents/consumers. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards. Ability to complete written forms and reports in an accurate and timely manner. Ability to communicate effectively with staff, consumers/residents, families, and the public. Ability to prepare accurate and timely documentation, reports and other written material as assigned. Ability to secure the cooperation of and work effectively with others. Ability to work independently, and to conform to all applicable safety and accountability measures. Social Perceptiveness-being aware of other's reactions and understanding why they react the way they do. Service Orientation-actively looking for ways to help people. Speaking-talking to others to effectively convey information. Active Listening-listening to what other people are saying and asking questions as appropriate. Problem Identification-identifying the nature of problems. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.