Specialty1 Partners
Patient Care Coordinator
Specialty1 Partners, West Lebanon, New Hampshire, United States, 03784
Patient Care Coordinator
Capitol Center for Oral & Maxillofacial Surgery is looking for the ideal candidate to join our front office team. Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career. Your Responsibilities You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following: Greet and check in patients with warmth and professionalism Manage a high volume of phone calls, emails, and appointment requests Coordinate patient scheduling, surgical consults, and follow-up visits Handle insurance verification, pre-authorizations, and patient paperwork Keep the front office running smoothly while balancing multiple priorities at once Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) Ability to work 4 times a week As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed. Your Background You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following: 1 year of proven experience as front desk representative, medical or dental experience preferred Exceptional multitasking skills
you'll often be juggling phones, scheduling, and in-person patients simultaneously Strong organizational abilities with meticulous attention to detail Professional communication skills
both in-person and over the phone Ability to remain calm and collected under pressure Customer service orientation A high school diploma Desires to help your patients If this sounds like you, you will fit right in with the team! Why You Should Join Our Team A career with us is a chance to work with everyone involved in the future of specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results. We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their livesat home, at work and everywhere in between. Your Benefits & Perks: BCBS High Deductible & PPO Medical insurance Options VSP Vision Coverage Principal PPO Dental Insurance Complimentary Life Insurance Policy Short-term & Long-Term Disability Pet Insurance Coverage 401(k) HSA / FSA Account Access Identity Theft Protection Legal Services Package Hospital/Accident/Critical Care Coverage Paid Time Off Diverse and Inclusive Work Environment Strong culture of honesty and teamwork Position Base Pay Range $17 - $26 USD
Capitol Center for Oral & Maxillofacial Surgery is looking for the ideal candidate to join our front office team. Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career. Your Responsibilities You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following: Greet and check in patients with warmth and professionalism Manage a high volume of phone calls, emails, and appointment requests Coordinate patient scheduling, surgical consults, and follow-up visits Handle insurance verification, pre-authorizations, and patient paperwork Keep the front office running smoothly while balancing multiple priorities at once Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) Ability to work 4 times a week As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed. Your Background You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following: 1 year of proven experience as front desk representative, medical or dental experience preferred Exceptional multitasking skills
you'll often be juggling phones, scheduling, and in-person patients simultaneously Strong organizational abilities with meticulous attention to detail Professional communication skills
both in-person and over the phone Ability to remain calm and collected under pressure Customer service orientation A high school diploma Desires to help your patients If this sounds like you, you will fit right in with the team! Why You Should Join Our Team A career with us is a chance to work with everyone involved in the future of specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results. We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their livesat home, at work and everywhere in between. Your Benefits & Perks: BCBS High Deductible & PPO Medical insurance Options VSP Vision Coverage Principal PPO Dental Insurance Complimentary Life Insurance Policy Short-term & Long-Term Disability Pet Insurance Coverage 401(k) HSA / FSA Account Access Identity Theft Protection Legal Services Package Hospital/Accident/Critical Care Coverage Paid Time Off Diverse and Inclusive Work Environment Strong culture of honesty and teamwork Position Base Pay Range $17 - $26 USD