Mid-Columbia Center for Living
Care Coordinator
Program: Medical Team Reports To: Clinic Manager Employment Type: Full Time, Benefitted, 1.0 FTE (37.5 hours/week) Hours: Monday - Friday 8:30 AM to 5:00 PM Location: Onsite, Hood River and The Dalles, Oregon (Subject to work in Hood River, Sherman and Wasco Counties) Location will be based on clinic needs Pay Range (Dependent on experience): $27.28-33.16/ hour FLSA Status: Not-Exempt This Care Coordinator will provide support services to the Medical Team and will work within the scope of practice for a Certified Medical Assistant (CMA). The role supports clients in acquiring services needed to achieve treatment goals, with an emphasis on coordination of services both in MCCFL programs and in partner agencies throughout the community. The Care Coordinator assists clients in acquiring services needed to achieve treatment goals, with an emphasis on coordination of services both in MCCFL programs and in partner agencies throughout the community. This position regularly interfaces with clients and service providers to ensure a smooth delivery of services in accordance with Oregon statutes and MCCFL policies and protocols. What You Need:
Any combination of education, licensure, and experience that demonstrates the ability to perform the position's essential responsibilities is qualifying. This includes: Bachelor's degree in a medical or social services-related discipline OR Four (04) years of experience in a behavioral health or medical clinic setting. Certified as a Qualified Mental Health Associate (QMHA) by the Mental Health and Addiction Certification Board of Oregon (MHACBO) or register as QMHA-R within 14 days of hire. Graduation from an accredited medical assisting program. Experience working with individuals who have severe and persistent mental illness, substance abuse disorder and/or developmental disabilities is preferred. Bilingual Spanish/English is preferred. Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 407-007-0200 to 407-007-0370. Must possess a valid Oregon or Washington Drivers license, maintain an acceptable driving record, and be insurable for client service purposes and for travel between business offices, meetings and/or trainings. What You'll Do:
The following list represents the essential responsibilities (functions) of the position. It does not, however, represent all of the duties the position may be asked to perform: Provide service eligibility screening and coordination to assigned clients in accordance with Agency protocols and scope of position. Deliver client communication relating to prescription renewals, current illnesses, chronic conditions, and health-related information and education. Provide basic client education and information about follow-up care at the conclusion of client's visit. Facilitate booking of appointments and adjusting of appointment times; ensure, wherever possible, that services are provided in accordance with client preference; provide appointment reminder calls to clients; maintain regular in-person or telephone contact with clients to encourage engagement. With the prescriber, participate in client medication management appointments at various locations. Verify, identify and record all medications being used by clients. Process and log incoming medications. Maintain a sufficient inventory to ensure adequate supplies. Perform other duties as directed by the Prescriber as relates to medications. Provide direct client care in support of assigned medical providers. Obtain information from outside agencies related to test orders. Document all pertinent information and actions in the client's electronic health record. Actively participate in joint case planning and coordination with internal multi-disciplinary team, and agency psychiatrists. Prepare client files; ensure that files are complete including psychiatric and medical assessments and treatment service plans. Regular and reliable attendance; timely and professional communication; confidentiality. Participate in all team and agency meetings, as directed. What We'll Do: Competitive salary, dependent on experience. 95% employer-paid comprehensive medical, dental, and vision coverage for employees only. Low deductible plans for family coverage through PEBB PERS Retirement Contribution 11 Holidays, including 1 floating holiday 10 vacation days a year for non-exempt employees 12 sick days a year Education reimbursement and loan forgiveness- HRSA! The Hiring Process:
Application review Questionnaire (if additional information is needed) Panel Interview Possible second-round panel interview Conditional Offer
DMV Record Review, if the position requires driving 10 Panel Drug Screen (Although recreational marijuana use is legal in the state of Oregon, you will not be considered for this position if you're unable to pass a pre-employment drug screening due to federal regulations.) Criminal History check through Orchards BCU Reference check Licensure Primary Source Verification
MCCFL provides reasonable accommodations for qualified individuals with disabilities. To request accommodation in the recruitment or selection process, please contact human resources at 541-288-4359 or email hr@mccfl.org.
Program: Medical Team Reports To: Clinic Manager Employment Type: Full Time, Benefitted, 1.0 FTE (37.5 hours/week) Hours: Monday - Friday 8:30 AM to 5:00 PM Location: Onsite, Hood River and The Dalles, Oregon (Subject to work in Hood River, Sherman and Wasco Counties) Location will be based on clinic needs Pay Range (Dependent on experience): $27.28-33.16/ hour FLSA Status: Not-Exempt This Care Coordinator will provide support services to the Medical Team and will work within the scope of practice for a Certified Medical Assistant (CMA). The role supports clients in acquiring services needed to achieve treatment goals, with an emphasis on coordination of services both in MCCFL programs and in partner agencies throughout the community. The Care Coordinator assists clients in acquiring services needed to achieve treatment goals, with an emphasis on coordination of services both in MCCFL programs and in partner agencies throughout the community. This position regularly interfaces with clients and service providers to ensure a smooth delivery of services in accordance with Oregon statutes and MCCFL policies and protocols. What You Need:
Any combination of education, licensure, and experience that demonstrates the ability to perform the position's essential responsibilities is qualifying. This includes: Bachelor's degree in a medical or social services-related discipline OR Four (04) years of experience in a behavioral health or medical clinic setting. Certified as a Qualified Mental Health Associate (QMHA) by the Mental Health and Addiction Certification Board of Oregon (MHACBO) or register as QMHA-R within 14 days of hire. Graduation from an accredited medical assisting program. Experience working with individuals who have severe and persistent mental illness, substance abuse disorder and/or developmental disabilities is preferred. Bilingual Spanish/English is preferred. Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 407-007-0200 to 407-007-0370. Must possess a valid Oregon or Washington Drivers license, maintain an acceptable driving record, and be insurable for client service purposes and for travel between business offices, meetings and/or trainings. What You'll Do:
The following list represents the essential responsibilities (functions) of the position. It does not, however, represent all of the duties the position may be asked to perform: Provide service eligibility screening and coordination to assigned clients in accordance with Agency protocols and scope of position. Deliver client communication relating to prescription renewals, current illnesses, chronic conditions, and health-related information and education. Provide basic client education and information about follow-up care at the conclusion of client's visit. Facilitate booking of appointments and adjusting of appointment times; ensure, wherever possible, that services are provided in accordance with client preference; provide appointment reminder calls to clients; maintain regular in-person or telephone contact with clients to encourage engagement. With the prescriber, participate in client medication management appointments at various locations. Verify, identify and record all medications being used by clients. Process and log incoming medications. Maintain a sufficient inventory to ensure adequate supplies. Perform other duties as directed by the Prescriber as relates to medications. Provide direct client care in support of assigned medical providers. Obtain information from outside agencies related to test orders. Document all pertinent information and actions in the client's electronic health record. Actively participate in joint case planning and coordination with internal multi-disciplinary team, and agency psychiatrists. Prepare client files; ensure that files are complete including psychiatric and medical assessments and treatment service plans. Regular and reliable attendance; timely and professional communication; confidentiality. Participate in all team and agency meetings, as directed. What We'll Do: Competitive salary, dependent on experience. 95% employer-paid comprehensive medical, dental, and vision coverage for employees only. Low deductible plans for family coverage through PEBB PERS Retirement Contribution 11 Holidays, including 1 floating holiday 10 vacation days a year for non-exempt employees 12 sick days a year Education reimbursement and loan forgiveness- HRSA! The Hiring Process:
Application review Questionnaire (if additional information is needed) Panel Interview Possible second-round panel interview Conditional Offer
DMV Record Review, if the position requires driving 10 Panel Drug Screen (Although recreational marijuana use is legal in the state of Oregon, you will not be considered for this position if you're unable to pass a pre-employment drug screening due to federal regulations.) Criminal History check through Orchards BCU Reference check Licensure Primary Source Verification
MCCFL provides reasonable accommodations for qualified individuals with disabilities. To request accommodation in the recruitment or selection process, please contact human resources at 541-288-4359 or email hr@mccfl.org.