University of Southern California (USC)
RN Coordinator, Navigator - Family Medicine Clinic - Full Time 8 Hour Days (Exem
University of Southern California (USC), Los Angeles, California, United States, 90001
Gender Affirming Care Nurse Navigator
The Gender Affirming Care Nurse Navigator position is a Registered Nurse with recognized leadership abilities and sound clinical skills who serves as a patient advocate in the provision of personalized care coordination across the healthcare continuum. This position helps to facilitate appointments with specialist and support services, provides patient and site-specific education and maintains appropriate communication with the medical, clinical and support staff as well as the patient and family. The position works with physicians, advanced practice providers, ambulatory staff, hospital departments, and out-patient services to facilitate scheduling of diagnostic and treatment procedures, physician appointments, as well as supportive care. This position will maintain, develop, and coordinate multidisciplinary prospective treatment conferences, whether as a complement to a clinic or a standalone collaborative forum. Demonstrates proficiency in delivering care to patients and participates in related continuing education. They execute leadership in the following areas: Direct/Indirect Patient Care, Support of Systems, Research, Education, and Professional Leadership. They work collaboratively with the nursing staff, medical staff, educators, managers, and all members of the health care team to accomplish the responsibilities outlined below. Must have strong communication skills. Essential Duties: Initiates and coordinates patient/family teaching regarding patient care and follow-up including diagnosis, treatment plan, medications and medication side effects, procedures, and clinical trials when applicable. Reviews all medications and documents medication history when applicable. Evaluates patients in the clinic as applicable. Communicates with the treating/attending/referring physician, patient, & insurer. Oversees patient flow through the continuum of care including test scheduling, surgical scheduling, assisting through the admitting process. Coordinates consults with physicians and appropriate services such as social service, nutritional services, case management, transportation, radiology, etc. Prepares patient for visit and evaluation, gathers all needed reports, films, and consults prior to clinic visit so records are available for MD consultation. Provides triage for patient care concerns and serves as a resource to team members. Triages phone calls from patients and caregivers. Responsible for patient contact and communication liaison between patient and health care team. Views, follows, and evaluates laboratory results. Performs other duties as assigned. Required Qualifications: Req Bachelor's degree Nursing Req 2 years Two years' experience in nursing required. Req Knowledge and experience in EKG interpretation Req Must be able to interpret lethal arrhythmias. Preferred Qualifications: Pref In nursing field. (completed or in process) Pref 2 years Two years' experience as navigator preferred Pref 1 year One year experience with transgender, non-binary, gender diverse patients preferred Required Licenses/Certifications: Req Registered Nurse - RN (CA DCA) Req Basic Life Support (BLS) Healthcare Provider from American Heart Association Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only) Req Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart Association The annual base salary range for this position is $110,240.00 - $181,896.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the
Background Screening Policy Appendix D
for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility
The Gender Affirming Care Nurse Navigator position is a Registered Nurse with recognized leadership abilities and sound clinical skills who serves as a patient advocate in the provision of personalized care coordination across the healthcare continuum. This position helps to facilitate appointments with specialist and support services, provides patient and site-specific education and maintains appropriate communication with the medical, clinical and support staff as well as the patient and family. The position works with physicians, advanced practice providers, ambulatory staff, hospital departments, and out-patient services to facilitate scheduling of diagnostic and treatment procedures, physician appointments, as well as supportive care. This position will maintain, develop, and coordinate multidisciplinary prospective treatment conferences, whether as a complement to a clinic or a standalone collaborative forum. Demonstrates proficiency in delivering care to patients and participates in related continuing education. They execute leadership in the following areas: Direct/Indirect Patient Care, Support of Systems, Research, Education, and Professional Leadership. They work collaboratively with the nursing staff, medical staff, educators, managers, and all members of the health care team to accomplish the responsibilities outlined below. Must have strong communication skills. Essential Duties: Initiates and coordinates patient/family teaching regarding patient care and follow-up including diagnosis, treatment plan, medications and medication side effects, procedures, and clinical trials when applicable. Reviews all medications and documents medication history when applicable. Evaluates patients in the clinic as applicable. Communicates with the treating/attending/referring physician, patient, & insurer. Oversees patient flow through the continuum of care including test scheduling, surgical scheduling, assisting through the admitting process. Coordinates consults with physicians and appropriate services such as social service, nutritional services, case management, transportation, radiology, etc. Prepares patient for visit and evaluation, gathers all needed reports, films, and consults prior to clinic visit so records are available for MD consultation. Provides triage for patient care concerns and serves as a resource to team members. Triages phone calls from patients and caregivers. Responsible for patient contact and communication liaison between patient and health care team. Views, follows, and evaluates laboratory results. Performs other duties as assigned. Required Qualifications: Req Bachelor's degree Nursing Req 2 years Two years' experience in nursing required. Req Knowledge and experience in EKG interpretation Req Must be able to interpret lethal arrhythmias. Preferred Qualifications: Pref In nursing field. (completed or in process) Pref 2 years Two years' experience as navigator preferred Pref 1 year One year experience with transgender, non-binary, gender diverse patients preferred Required Licenses/Certifications: Req Registered Nurse - RN (CA DCA) Req Basic Life Support (BLS) Healthcare Provider from American Heart Association Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only) Req Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart Association The annual base salary range for this position is $110,240.00 - $181,896.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the
Background Screening Policy Appendix D
for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility