USA Jobs
Senior Manager of Network Expense Operations
USA Jobs, Albany, New York, United States, 12201
Senior Manager Of Network Expense Invoice Processing
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Senior Manager Of Network Expense Invoice Processing leads a team responsible for accurate and timely reconciliation, review, and payment of $300M in monthly invoicing with 500 network expense vendors. This role ensures financial integrity across invoice workflows, manages SLA compliance with RazorFlow, and oversees specialized invoice entry processes for Dark Fiber/ROW assets and government accounts. The position also plays a strategic role in modernization initiatives and vendor platform evaluation. This is a remote position open to candidates based anywhere in the U.S. The main responsibilities include: Oversee reconciliation of vendor payments, including adjustments and credit carry-forward balances. Ensure accurate invoice entry and validation across systems including SAP, AIM, and CDW. Manage monthly invoice volumes exceeding 36,000 across 500 vendors. Supervise invoice processing for Dark Fiber and ROW assets, including coordination with CPMS, LeaseNet, and SAP workflows. Ensure correct GL coding and prepaid accounting treatment for ROW-related invoices. Monitor and enforce SLA compliance with RazorFlow for invoice ingestion, validation, and dispute resolution. Collaborate with ENX and AIM teams to ensure timely postings and accurate expense recognition. Lead onboarding, training, and integration of new Network Expense Operations employees in India by end of 2025. Support the Lumen Transformation Office's Low Cost Location initiative with M&S. Manage deployment of Virtual Agents and workflow automations across invoice processing. Oversee onboarding of new trading partners and vendors to meet LTO cost objectives. Formalize documentation around invoice processing, drive standardization and skills development. Ensure continuity and quality in check runs and deliverables for Accounting, Treasury, and Carrier Relations. Develop and implement staffing plans to support integrations, reductions, and daily workload needs across Finance, Operations, Customer Success, and Sales Account Teams. Lead competitive RFP process starting August to evaluate RazorFlow and alternatives like TEOCO. Collaborate with Strategic Sourcing and stakeholders across Accounting, FP&A, AMO, Network Operations, and Treasury. Define priorities, shape RFP strategy, and manage timeline and milestones for vendor selection. Ensure platform evolution aligns with business needs and cost management goals. What we look for in a candidate: Strong understanding of telecom billing formats (EDI, CABS, SECABS) and invoice reconciliation processes. Proven leadership skills over large scale bill payment operations. Team experience with SAP S/4HANA, AIM, CDW, and eNX (RazorFlow) or equivalent expense management system. Proven ability to manage vendor relationships and resolve billing discrepancies. Familiarity with financial reporting tools and GL coding frameworks. Strategic planning and vendor evaluation experience preferred. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Senior Manager Of Network Expense Invoice Processing leads a team responsible for accurate and timely reconciliation, review, and payment of $300M in monthly invoicing with 500 network expense vendors. This role ensures financial integrity across invoice workflows, manages SLA compliance with RazorFlow, and oversees specialized invoice entry processes for Dark Fiber/ROW assets and government accounts. The position also plays a strategic role in modernization initiatives and vendor platform evaluation. This is a remote position open to candidates based anywhere in the U.S. The main responsibilities include: Oversee reconciliation of vendor payments, including adjustments and credit carry-forward balances. Ensure accurate invoice entry and validation across systems including SAP, AIM, and CDW. Manage monthly invoice volumes exceeding 36,000 across 500 vendors. Supervise invoice processing for Dark Fiber and ROW assets, including coordination with CPMS, LeaseNet, and SAP workflows. Ensure correct GL coding and prepaid accounting treatment for ROW-related invoices. Monitor and enforce SLA compliance with RazorFlow for invoice ingestion, validation, and dispute resolution. Collaborate with ENX and AIM teams to ensure timely postings and accurate expense recognition. Lead onboarding, training, and integration of new Network Expense Operations employees in India by end of 2025. Support the Lumen Transformation Office's Low Cost Location initiative with M&S. Manage deployment of Virtual Agents and workflow automations across invoice processing. Oversee onboarding of new trading partners and vendors to meet LTO cost objectives. Formalize documentation around invoice processing, drive standardization and skills development. Ensure continuity and quality in check runs and deliverables for Accounting, Treasury, and Carrier Relations. Develop and implement staffing plans to support integrations, reductions, and daily workload needs across Finance, Operations, Customer Success, and Sales Account Teams. Lead competitive RFP process starting August to evaluate RazorFlow and alternatives like TEOCO. Collaborate with Strategic Sourcing and stakeholders across Accounting, FP&A, AMO, Network Operations, and Treasury. Define priorities, shape RFP strategy, and manage timeline and milestones for vendor selection. Ensure platform evolution aligns with business needs and cost management goals. What we look for in a candidate: Strong understanding of telecom billing formats (EDI, CABS, SECABS) and invoice reconciliation processes. Proven leadership skills over large scale bill payment operations. Team experience with SAP S/4HANA, AIM, CDW, and eNX (RazorFlow) or equivalent expense management system. Proven ability to manage vendor relationships and resolve billing discrepancies. Familiarity with financial reporting tools and GL coding frameworks. Strategic planning and vendor evaluation experience preferred. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.