Frontier Group Holdings
Instructional Designer, Inflight DEN/MCO Location
Frontier Group Holdings, Denver, Colorado, United States, 80202
Instructional Designer, Inflight
The Instructional Designer, Inflight role is responsible for the creation of Inflight Services training curriculum development, utilizing adult learning theory principles and progressive instructional design methodologies. In addition, the role will be responsible for conducting training needs assessments, engaging various stakeholder groups to validate curriculum content and measuring the effectiveness of Inflight Services training programs. Essential Functions: Develops Inflight Services training programs, including regulatory and non-regulatory program content and record-keeping/administration of the Inflight Services Learning Management System (LMS) Oversees preparation and presentation of training programs, learner satisfaction surveys and on-line/web-based (distance learning) courses Conducts training needs assessments and formulates recommendations of learning solutions Develops and maintains Inflight Services approved training manuals, training materials, course outlines, lesson plans, training aids, tests, publications and other course related material according to department standards Evaluates program/course quality and effectiveness and recommends changes as required Communicates (orally and in writing) with other training, support and operational departments to ensure consistency and accuracy of material/content Continuously evaluates program/course quality and effectiveness through learner satisfaction data and recommends changes as required Develops, maintains and monitors program facilitation, quality assurance program and Instructor/Facilitator Guidebook for Inflight Services Training Instructors Develops and oversees training video production and release Point of contact/designated training liaison with government agencies (FAA and TSA) for program content and approvals Mentors and develops Inflight Services Training Instructors (permanent, line, and special assignment flight attendants) Ensures Inflight Services training standards are met, in accordance with Approved Training Manual Oversees Inflight Services Training projects to ensure objectives and milestones are achieved, through the development of project timelines, goals and stakeholders Works with other department leaders to identify business challenges and create learning solutions to address challenges and performance gaps Achieve and maintain qualification as a Frontier Airlines Flight Attendant. Qualifications: Bachelor's degree in Adult Education and/or Instructional Design, or equivalent education and experience required; Master's degree preferred 3 to 5 years of experience in teaching, training or adult learning and curriculum development required Prior airline and/or Inflight Services program development experience preferred Knowledge, Skills and Abilities: Ability to effectively manage multiple, concurrent projects and priorities Ability to demonstrate superior instructional, facilitation and presentation skills to large groups Proven ability in the evaluation, creation, design and implementation of curriculum and supporting materials Knowledge of conducting training needs assessment for different client groups Ability to demonstrate strong oral presentation and written communication skills Computer competency in work processing, Excel database software, graphics, desktop publishing and PowerPoint Project management abilities including production and strong organizational skills Ability to maintain confidentiality with regard to all sensitive information Ability to work closely with the instructor group utilizing collaboration Work Environment: Typical office environment Present for core business hours May be required to work nights and weekends, and may be on-call after hours Physical Effort: Generally, not required. Supervision Received: General Supervision: The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments. Positions Supervised: None Salary Range: $58,394 - $77,508 Please note: this posting will expire on or before 9/30/2025. Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier. Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
The Instructional Designer, Inflight role is responsible for the creation of Inflight Services training curriculum development, utilizing adult learning theory principles and progressive instructional design methodologies. In addition, the role will be responsible for conducting training needs assessments, engaging various stakeholder groups to validate curriculum content and measuring the effectiveness of Inflight Services training programs. Essential Functions: Develops Inflight Services training programs, including regulatory and non-regulatory program content and record-keeping/administration of the Inflight Services Learning Management System (LMS) Oversees preparation and presentation of training programs, learner satisfaction surveys and on-line/web-based (distance learning) courses Conducts training needs assessments and formulates recommendations of learning solutions Develops and maintains Inflight Services approved training manuals, training materials, course outlines, lesson plans, training aids, tests, publications and other course related material according to department standards Evaluates program/course quality and effectiveness and recommends changes as required Communicates (orally and in writing) with other training, support and operational departments to ensure consistency and accuracy of material/content Continuously evaluates program/course quality and effectiveness through learner satisfaction data and recommends changes as required Develops, maintains and monitors program facilitation, quality assurance program and Instructor/Facilitator Guidebook for Inflight Services Training Instructors Develops and oversees training video production and release Point of contact/designated training liaison with government agencies (FAA and TSA) for program content and approvals Mentors and develops Inflight Services Training Instructors (permanent, line, and special assignment flight attendants) Ensures Inflight Services training standards are met, in accordance with Approved Training Manual Oversees Inflight Services Training projects to ensure objectives and milestones are achieved, through the development of project timelines, goals and stakeholders Works with other department leaders to identify business challenges and create learning solutions to address challenges and performance gaps Achieve and maintain qualification as a Frontier Airlines Flight Attendant. Qualifications: Bachelor's degree in Adult Education and/or Instructional Design, or equivalent education and experience required; Master's degree preferred 3 to 5 years of experience in teaching, training or adult learning and curriculum development required Prior airline and/or Inflight Services program development experience preferred Knowledge, Skills and Abilities: Ability to effectively manage multiple, concurrent projects and priorities Ability to demonstrate superior instructional, facilitation and presentation skills to large groups Proven ability in the evaluation, creation, design and implementation of curriculum and supporting materials Knowledge of conducting training needs assessment for different client groups Ability to demonstrate strong oral presentation and written communication skills Computer competency in work processing, Excel database software, graphics, desktop publishing and PowerPoint Project management abilities including production and strong organizational skills Ability to maintain confidentiality with regard to all sensitive information Ability to work closely with the instructor group utilizing collaboration Work Environment: Typical office environment Present for core business hours May be required to work nights and weekends, and may be on-call after hours Physical Effort: Generally, not required. Supervision Received: General Supervision: The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments. Positions Supervised: None Salary Range: $58,394 - $77,508 Please note: this posting will expire on or before 9/30/2025. Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier. Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.