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Bluecrest Residential

Maintenance Technician at Vintage Raleigh West

Bluecrest Residential, Raleigh, North Carolina, United States, 27601

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Maintenance Technician

Since 2004, Bluecrest Residential has owned and managed over 10,000 units throughout the US, with $2 billion in assets under management. We've taken technology and transparency to an elevated level. We have no patience for bureaucratic red tape; our teams are empowered to solve problems and make decisions that are in the best interest of their asset. We are seeking a Maintenance Technician who knows how to make an impact! The Maintenance Technician will be a fully skilled technician who can complete all service requests, including HVAC. Vintage Raleigh West is a 379-unit luxury midrise community offering a range of 1, 2, and 3-bedroom apartments, along with townhomes. Residents enjoy top-notch amenities and a prime location that enhances their living experience. As a Maintenance Technician, your mission will be to achieve Bluecrest's standard for completing all service requests, including HVAC. Our Maintenance Technician will focus on resident satisfaction and will be included in the on call rotation answering emergency service requests. To achieve this mission, you will: Troubleshoot and make the necessary repairs to maintain the apartments which includes plumbing, electrical, appliances and general maintenance repairs. Communicate with the Maintenance Supervisor daily and accurately record the status of service requests and make ready units, etc. Achieve Bluecrest's standard for completing make ready turns within 7 days. Ensure the inventory of adequate parts and supplies are in stock and organized; Use supplies cost efficiently without jeopardizing quality. Demonstrate urgency, professionalism, and thoroughness with every service requests and make ready. Bring knowledge in all areas of maintenance while continually learning and growing your skill set. Take accountability for the community's appearance and overall satisfaction of the residents. Inspect and repair all areas of the community; Health and safety procedures are adhered to and preventative maintenance is being implemented. Work as a team with the office staff to ensure overall resident satisfaction. Learn how to accurately complete records in Yardi and commit to using Sparkle for as an inspection tool. Embrace Bluescrest's culture of empowerment and transparency by engaging in healthy debate with leadership (No Fear of Conflict) and sharing what is not working well (4WHAT) on a weekly basis. You are a problem solver. You have general maintenance knowledge and are eager to learn more. You are driven and willing to learn from the Maintenance Supervisor. You have an off the chart sense of urgency. You are organized and have a plan for everyday. You embrace change and the opportunity it brings. You run on transparency and healthy debate (No Fear of Conflict); using your voice and follow through to make a difference. You are passionate about customer service; you put yourself in the resident's shoes and act quickly and efficiently. You see technology as a tool to help you do your job better. You consider your residents an extended family and look forward to fulfilling work orders timely. You know that teamwork is key in sustaining a winning property.