NY Staffing
Director of Conference Services
Become part of Restaurant Associates, the industry's leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Job Summary Working as the Director of Conference Services, you are responsible for leading Guest Services for a Conference Center. You will manage a team of coordinators and receptionists and be responsible for ensuring outstanding guest experiences. This position requires open availability Monday through Friday. Key Responsibilities: + Plans, evaluates, organizes, and directs the activities of the Conference Planning Managers + Ensures that department personnel are following all procedures, policies, and guidelines, as established by Company Conference Center management + Responsible for anticipating needs, forecasting results, analyzing and arranging work processes for personnel in the department + Establishes and maintains rapport with outside purveyors who provide services to the client and its guests through the Conference Services Department + Forecasts department revenues (package revenue, audio visual, room rental, business center and Conference Management), payroll and meeting covers (CMP/MMP/DMP and a la carte) on an annual/quarterly/monthly basis Preferred Qualifications: + Bachelor's degree and a minimum of five years of related experience + Superior quantitative, oral and written communications and problem-solving/strategizing skills + Excellent overall computer skills with advanced knowledge of Excel and PowerPoint + Proactive mindset to anticipate and support changes in our business + Conformity to the highest standards of personal integrity and ethical behavior + Exceptional customer service abilities Associates at Restaurant Associates are offered many fantastic benefits. + Medical + Dental + Vision + Life Insurance/ AD + Disability Insurance + Retirement Plan + Paid Time Off + Holiday Time Off (varies by site/state) + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity Theft Protection + Pet Insurance + Commuter Benefits + Employee Assistance Program + Flexible Spending Accounts (FSAs) + Paid Parental Leave + Personal Leave Apply to Restaurant Associates today! Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws.
Become part of Restaurant Associates, the industry's leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Job Summary Working as the Director of Conference Services, you are responsible for leading Guest Services for a Conference Center. You will manage a team of coordinators and receptionists and be responsible for ensuring outstanding guest experiences. This position requires open availability Monday through Friday. Key Responsibilities: + Plans, evaluates, organizes, and directs the activities of the Conference Planning Managers + Ensures that department personnel are following all procedures, policies, and guidelines, as established by Company Conference Center management + Responsible for anticipating needs, forecasting results, analyzing and arranging work processes for personnel in the department + Establishes and maintains rapport with outside purveyors who provide services to the client and its guests through the Conference Services Department + Forecasts department revenues (package revenue, audio visual, room rental, business center and Conference Management), payroll and meeting covers (CMP/MMP/DMP and a la carte) on an annual/quarterly/monthly basis Preferred Qualifications: + Bachelor's degree and a minimum of five years of related experience + Superior quantitative, oral and written communications and problem-solving/strategizing skills + Excellent overall computer skills with advanced knowledge of Excel and PowerPoint + Proactive mindset to anticipate and support changes in our business + Conformity to the highest standards of personal integrity and ethical behavior + Exceptional customer service abilities Associates at Restaurant Associates are offered many fantastic benefits. + Medical + Dental + Vision + Life Insurance/ AD + Disability Insurance + Retirement Plan + Paid Time Off + Holiday Time Off (varies by site/state) + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity Theft Protection + Pet Insurance + Commuter Benefits + Employee Assistance Program + Flexible Spending Accounts (FSAs) + Paid Parental Leave + Personal Leave Apply to Restaurant Associates today! Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws.