La Sierra University
Student Transcript ClerkAssistant Records Office
La Sierra University, Riverside, California, United States, 92501
Student Transcript Clerk Assistant Records Office
The Records Office is seeking a student assistant for our outgoing transcripts who is dependable and detail-oriented with accurate record-keeping skills and strict attention to detail. Must be able to work during all breaks, graduation weekend, and most importantly during the summer. Reports to the Assistant Registrar for Academic Records. Duties and Responsibilities: Provide excellent customer service by responding to and meeting or exceeding the needs of the customer. Will be required to answer a high volume of phone calls and must be able to multitask. Must have the ability to interact effectively with department staff as well as campus and outside community. Verify accuracy of student records prior to release. Process, prepare, and fulfill official transcript requests for students and conferences, including printing, packaging, and sending both paper and electronic transcripts via approved systems (e.g., Parchment). Ensure compliance with FERPA and university policies. Respond to student inquiries regarding transcript requests via email. Perform data entry and record keeping. Must be willing to assist during Graduation weekend. Must be able to work a minimum of 15 hours per week. Required Skills: Problem solving Ability to work in a team Strong work ethic Communication skills Fast learner Reliable Organized Experience: Working knowledge in Microsoft Excel, Word, Google Sheets, Google Docs and Gmail and other related computer applications. Experience with Internet Explorer/Chrome/Firefox. Previous office experience preferred, and Banner. Qualification: Must be a current student at La Sierra University to apply. Maintain good academic standing/citizenship. Physical/Mental Demands: Challenging and dynamic office environment that can be stressful at times due to the amount of data coming into the office. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25. Pay Rate:
16.50/hr. - 18.30/hr.
The Records Office is seeking a student assistant for our outgoing transcripts who is dependable and detail-oriented with accurate record-keeping skills and strict attention to detail. Must be able to work during all breaks, graduation weekend, and most importantly during the summer. Reports to the Assistant Registrar for Academic Records. Duties and Responsibilities: Provide excellent customer service by responding to and meeting or exceeding the needs of the customer. Will be required to answer a high volume of phone calls and must be able to multitask. Must have the ability to interact effectively with department staff as well as campus and outside community. Verify accuracy of student records prior to release. Process, prepare, and fulfill official transcript requests for students and conferences, including printing, packaging, and sending both paper and electronic transcripts via approved systems (e.g., Parchment). Ensure compliance with FERPA and university policies. Respond to student inquiries regarding transcript requests via email. Perform data entry and record keeping. Must be willing to assist during Graduation weekend. Must be able to work a minimum of 15 hours per week. Required Skills: Problem solving Ability to work in a team Strong work ethic Communication skills Fast learner Reliable Organized Experience: Working knowledge in Microsoft Excel, Word, Google Sheets, Google Docs and Gmail and other related computer applications. Experience with Internet Explorer/Chrome/Firefox. Previous office experience preferred, and Banner. Qualification: Must be a current student at La Sierra University to apply. Maintain good academic standing/citizenship. Physical/Mental Demands: Challenging and dynamic office environment that can be stressful at times due to the amount of data coming into the office. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25. Pay Rate:
16.50/hr. - 18.30/hr.