NYC Staffing
Program Director
The Program Director is responsible for the day-to-day management of a transitional family residence serving families with children. The Program Director will ensure that the residence operates in accordance with the guidelines identified by the NYS Office of Temporary Disability Assistance (OTDA), the NYC Department of Homeless Services (DHS), and Win. Responsibilities: Supervise the program's multi-disciplinary team. Coordinate services provided by Employment Specialists, Child Care staff, and Recreation staff. Provide coaching, training, and staff development. Ensure new staff orientation is provided. Ensure that Win's Human Capital Department is consulted for all staff performance concerns. Champion and model the use of Evidence Based Practices (EBP), Trauma Informed Care (TIC), and Motivational Interviewing (MI). Monitor the Client Assistance and Rehousing Enterprise System (CARES) database. Train and support staff in their use of EBP. Ensure that all staff receive timely and quality performance evaluations. Establish linkages with appropriate community agencies. Monitor the program's effectiveness. Analyze, develop, and implement procedures and policies. Assure a safe and healthy environment. Co-authorize purchase orders. Manage the program's petty cash and program metro cards. Participate in local community organizations. Represent the agency at meetings, conferences, and public hearings. Establish a Community Advisory Board. Participate in staff interviewing and hiring process. Perform other related duties as needed. Essential Functions: Must be on call 24 hours a day, 7 days a week. Must be able ascend/descend stairs. Must be able to travel to offsite meetings and trainings. Qualifications: Commitment to Win's mission, vision, and values. MPH, MSW, or MA in Health/Social Services is required. Minimum of five (5) years of experience. Familiarity with EBP, MI, and TIC. Able to manage boundary setting and cultural reflexivity. Able to provide outstanding customer service. Able to maintain composure in stressful situations. Excellent organizational and communication skills. Must be able to interact effectively with clients and staff. Knowledge of CARES a plus. Solid computer skills, knowledge of MS Office and Outlook a plus. Must be willing and able to be on call. Bilingual
English/Spanish a plus. Core Competencies: Leading Others: Establish a client centered culture. Facilitating Change: Support critical large-scale changes. Managing Performance: Monitor performance. Applying and Developing Expertise: Encourage acquisition of knowledge. Communicating and Collaborating: Work collaboratively. WIN'S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds, and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state, and local law.
The Program Director is responsible for the day-to-day management of a transitional family residence serving families with children. The Program Director will ensure that the residence operates in accordance with the guidelines identified by the NYS Office of Temporary Disability Assistance (OTDA), the NYC Department of Homeless Services (DHS), and Win. Responsibilities: Supervise the program's multi-disciplinary team. Coordinate services provided by Employment Specialists, Child Care staff, and Recreation staff. Provide coaching, training, and staff development. Ensure new staff orientation is provided. Ensure that Win's Human Capital Department is consulted for all staff performance concerns. Champion and model the use of Evidence Based Practices (EBP), Trauma Informed Care (TIC), and Motivational Interviewing (MI). Monitor the Client Assistance and Rehousing Enterprise System (CARES) database. Train and support staff in their use of EBP. Ensure that all staff receive timely and quality performance evaluations. Establish linkages with appropriate community agencies. Monitor the program's effectiveness. Analyze, develop, and implement procedures and policies. Assure a safe and healthy environment. Co-authorize purchase orders. Manage the program's petty cash and program metro cards. Participate in local community organizations. Represent the agency at meetings, conferences, and public hearings. Establish a Community Advisory Board. Participate in staff interviewing and hiring process. Perform other related duties as needed. Essential Functions: Must be on call 24 hours a day, 7 days a week. Must be able ascend/descend stairs. Must be able to travel to offsite meetings and trainings. Qualifications: Commitment to Win's mission, vision, and values. MPH, MSW, or MA in Health/Social Services is required. Minimum of five (5) years of experience. Familiarity with EBP, MI, and TIC. Able to manage boundary setting and cultural reflexivity. Able to provide outstanding customer service. Able to maintain composure in stressful situations. Excellent organizational and communication skills. Must be able to interact effectively with clients and staff. Knowledge of CARES a plus. Solid computer skills, knowledge of MS Office and Outlook a plus. Must be willing and able to be on call. Bilingual
English/Spanish a plus. Core Competencies: Leading Others: Establish a client centered culture. Facilitating Change: Support critical large-scale changes. Managing Performance: Monitor performance. Applying and Developing Expertise: Encourage acquisition of knowledge. Communicating and Collaborating: Work collaboratively. WIN'S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds, and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state, and local law.