UASA
Customer Service Representative
We are seeking a friendly and knowledgeable Customer Service Representative to join our appliance repair company. The ideal candidate will have experience in customer service, scheduling appointments, and dispatching. On-the-job training is available for the right candidate. The hours of work are Monday through Friday 8AM-5PM. Responsibilities
Answer incoming customer calls in a professional and friendly manner Schedule appointments for technicians to perform repairs Dispatch technicians to job sites Look up parts information for customers and technicians Provide excellent customer service and resolve customer concerns in a timely and efficient manner Accurately record and maintain customer information and appointment details Meet and exceed customer service goals and standards Requirements
Strong customer service and communication skills Experience in scheduling appointments and dispatching (preferred but not required) Ability to work in a fast-paced environment Excellent organizational and multitasking skills Basic computer skills, including experience with customer service software (preferred but not required) Wage Range: $18.00 - $21.00 per hour Benefits
Paid time off 401k Health benefits On-the-job training If you are a motivated individual with a passion for providing excellent customer service and have the desire to learn, we encourage you to apply for this exciting opportunity.
We are seeking a friendly and knowledgeable Customer Service Representative to join our appliance repair company. The ideal candidate will have experience in customer service, scheduling appointments, and dispatching. On-the-job training is available for the right candidate. The hours of work are Monday through Friday 8AM-5PM. Responsibilities
Answer incoming customer calls in a professional and friendly manner Schedule appointments for technicians to perform repairs Dispatch technicians to job sites Look up parts information for customers and technicians Provide excellent customer service and resolve customer concerns in a timely and efficient manner Accurately record and maintain customer information and appointment details Meet and exceed customer service goals and standards Requirements
Strong customer service and communication skills Experience in scheduling appointments and dispatching (preferred but not required) Ability to work in a fast-paced environment Excellent organizational and multitasking skills Basic computer skills, including experience with customer service software (preferred but not required) Wage Range: $18.00 - $21.00 per hour Benefits
Paid time off 401k Health benefits On-the-job training If you are a motivated individual with a passion for providing excellent customer service and have the desire to learn, we encourage you to apply for this exciting opportunity.