Citigroup
VP, Project Manager - Operational Risk Management (Hybrid)
Citigroup, Tampa, Florida, United States, 33602
VP, Project Manager - Operational Risk Management (Hybrid)
Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community, and make a real impact. Job Overview
We are seeking a highly motivated and experienced Program/Project Manager to drive critical transformation initiatives within the Operational Risk Management (ORM) function. This role demands a dynamic professional who can lead by example, inspire teams, effectively manage complex, cross-functional projects, and will regularly interact with senior stakeholders ensuring alignment on project goals and objectives. The ideal candidate will possess a strong blend of project management expertise, risk management acumen, and exceptional interpersonal skills. A key aspect of this role is driving execution within the projects managed, ensuring they are delivered on time, within budget, and to the highest quality standards. Key Responsibilities: Project Leadership:
Manage large, multifaceted projects or multiple simultaneous projects, ensuring alignment with strategic objectives and business priorities. Manage Execution Risks:
Proactively identify and mitigate potential problems before they escalate. Track and resolve execution risks which do materialize to ensure projects stay on track and meet objectives. Goal Ownership:
Take ownership of project goals, fostering a shared sense of purpose and inspiring the project team to achieve outstanding results. PMO Methodology:
Apply best-practice PMO methodologies to develop comprehensive project plans that meet stakeholder needs, deliver desired outcomes within budget, and adhere to established timelines. Reporting and Communication:
Prepare, maintain, and submit clear, concise, and timely activity/progress reports, as well as accurate time recording/management reports. Progress Tracking:
Routinely track project participant progress against project goals, providing proactive support and guidance to ensure timely completion of tasks. Adaptive Approach:
Identify and adapt project approaches to align with the specific context and constraints of each initiative. Continuous Improvement:
Continuously improve individual and team skills through lessons-learned reviews at project completion. Problem Solving:
Recognize emerging issues or potential problems, articulate them clearly, and bring together the appropriate resources to develop effective solutions. Stakeholder Engagement:
Promote partner involvement by effectively communicating project status to senior management and clients. Lessons Learned:
Apply lessons learned from previous projects to enhance the effectiveness of future initiatives. Communication:
Clearly communicate project milestones, status updates, and potential customer escalation issues to all relevant parties. Escalation and Change Control:
Proactively follow established escalation and change control processes to manage project risks and issues effectively. Management Reporting:
Own and maintain all management reports related to assigned engagements. Relationship Building:
Foster positive working relationships across projects, cultivating trust and open communication among all stakeholders. Industry Knowledge:
Stay abreast of current industry trends and emerging technologies through professional associations, trade journals, networking, and ongoing training. Qualifications: Experience:
6-10 years of progressive project management experience, preferably within a complex, global financial institution. Risk Management:
Proven experience in risk management, including working on regulatory initiatives such as consent orders and MRAs. Certifications:
PMP certification preferred. Methodologies:
Knowledge of industry-standard methodologies, including Agile and Waterfall. Planning & Execution:
Ability to develop project plans, manage individual deadlines, and achieve project goals effectively. Metrics:
Strong understanding of project metrics, including data gathering, reporting, trend analysis, and creation. Problem Solving:
Ability to identify issues and problems, generate solutions, and select appropriate alternatives using root cause analysis. Scope Management:
Expertise in managing project scope by assessing requirements changes, determining the impact on budget, time, and risk, and communicating effectively with stakeholders. Client Management:
Ability to manage client expectations, anticipate operational and tactical risks, track requirements and issues, remove barriers, and escalate issues as needed. Technical Proficiency:
Proficient in MS Office applications, MS Project, VISIO, and Adobe Acrobat Professional. Education: Bachelor's/University degree required; Master's degree preferred.
Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community, and make a real impact. Job Overview
We are seeking a highly motivated and experienced Program/Project Manager to drive critical transformation initiatives within the Operational Risk Management (ORM) function. This role demands a dynamic professional who can lead by example, inspire teams, effectively manage complex, cross-functional projects, and will regularly interact with senior stakeholders ensuring alignment on project goals and objectives. The ideal candidate will possess a strong blend of project management expertise, risk management acumen, and exceptional interpersonal skills. A key aspect of this role is driving execution within the projects managed, ensuring they are delivered on time, within budget, and to the highest quality standards. Key Responsibilities: Project Leadership:
Manage large, multifaceted projects or multiple simultaneous projects, ensuring alignment with strategic objectives and business priorities. Manage Execution Risks:
Proactively identify and mitigate potential problems before they escalate. Track and resolve execution risks which do materialize to ensure projects stay on track and meet objectives. Goal Ownership:
Take ownership of project goals, fostering a shared sense of purpose and inspiring the project team to achieve outstanding results. PMO Methodology:
Apply best-practice PMO methodologies to develop comprehensive project plans that meet stakeholder needs, deliver desired outcomes within budget, and adhere to established timelines. Reporting and Communication:
Prepare, maintain, and submit clear, concise, and timely activity/progress reports, as well as accurate time recording/management reports. Progress Tracking:
Routinely track project participant progress against project goals, providing proactive support and guidance to ensure timely completion of tasks. Adaptive Approach:
Identify and adapt project approaches to align with the specific context and constraints of each initiative. Continuous Improvement:
Continuously improve individual and team skills through lessons-learned reviews at project completion. Problem Solving:
Recognize emerging issues or potential problems, articulate them clearly, and bring together the appropriate resources to develop effective solutions. Stakeholder Engagement:
Promote partner involvement by effectively communicating project status to senior management and clients. Lessons Learned:
Apply lessons learned from previous projects to enhance the effectiveness of future initiatives. Communication:
Clearly communicate project milestones, status updates, and potential customer escalation issues to all relevant parties. Escalation and Change Control:
Proactively follow established escalation and change control processes to manage project risks and issues effectively. Management Reporting:
Own and maintain all management reports related to assigned engagements. Relationship Building:
Foster positive working relationships across projects, cultivating trust and open communication among all stakeholders. Industry Knowledge:
Stay abreast of current industry trends and emerging technologies through professional associations, trade journals, networking, and ongoing training. Qualifications: Experience:
6-10 years of progressive project management experience, preferably within a complex, global financial institution. Risk Management:
Proven experience in risk management, including working on regulatory initiatives such as consent orders and MRAs. Certifications:
PMP certification preferred. Methodologies:
Knowledge of industry-standard methodologies, including Agile and Waterfall. Planning & Execution:
Ability to develop project plans, manage individual deadlines, and achieve project goals effectively. Metrics:
Strong understanding of project metrics, including data gathering, reporting, trend analysis, and creation. Problem Solving:
Ability to identify issues and problems, generate solutions, and select appropriate alternatives using root cause analysis. Scope Management:
Expertise in managing project scope by assessing requirements changes, determining the impact on budget, time, and risk, and communicating effectively with stakeholders. Client Management:
Ability to manage client expectations, anticipate operational and tactical risks, track requirements and issues, remove barriers, and escalate issues as needed. Technical Proficiency:
Proficient in MS Office applications, MS Project, VISIO, and Adobe Acrobat Professional. Education: Bachelor's/University degree required; Master's degree preferred.