Job Service Apprentice Technician - Heavy Equipment (Field)

Job Role

Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental, and contamination control policies, procedures, and regulations. Wears proper personal protective equipment. Attends and successfully completes required tasks and technician training classes in the apprenticeship program. Maintains a minimum set of tools as defined by the Apprenticeship Program to diagnose, disassemble, and assemble machine components to manufacturers specifications. Performs basic equipment repair functions including maintenance, diagnostics, remove and replacement of parts and major components with support from a designated mentor, as needed. Works in the assigned area under the direct guidance of a qualified technician in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards. Completes required documentation utilizing appropriate software to document repairs performed on equipment, and accounting for repair times. Submits Apprenticeship program documentation to mentor and supervisor as required by the program. Approaches work in a positive manner and maintains conduct that is supportive of the work team. Contributes to team efforts by accomplishing tasks on time while maintaining safety and quality expectations. Assists with maintaining the facility by following proper contamination control guidelines, including housecleaning, and performing other general maintenance duties. Performs other duties as assigned. Essential Job Competencies: Safety:

Fully supports, encourages, and follows safe work behavior, and considers safety of paramount importance in the workplace. Job Specific Skills:

Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Communication:

Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems, and plans through consistent, effective communication. Avoids surprises. Takes Initiative:

Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made. Results Oriented:

Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail. Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events. Driven, maintains a sense of urgency and adjusts schedules as needed to achieve without sacrificing quality of work. Confidence and Drive:

Confident in ones own ideas and capability to be successful; willingness to take an independent position in the face of opposition. Approaches challenging tasks with a can-do attitude. Driven to see projects and tasks through to successful completion, is not swayed by resistance and focuses on achievement of the initiative. Adaptability:

Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify ones preferred way of doing things. Credibility:

Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures. Personal Development:

Takes responsibility for personal learning and development by acquiring and refining technical and professional skills needed in job related areas. Obtains developmental opportunities proactively. Actively seeks and embraces growth opportunities. Company Overview

In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida. Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano. Ring Power also has eight facilities outside of Florida - The Carolinas, Georgia, Texas & Tennessee- to serve the needs of other specialized industries and customers. Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the Customers First reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale. Currently, more than 2,300 employees at 20+ locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level. Qualifications

Education and Experience: Formal Education:

High School diploma or GED Experience:

6 months or less Required / Credentials:

Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers. Not Required but Highly Desired Criteria:

Proficient in the use of a computer, Microsoft Office products, and relevant Dealer software programs. Updating of Knowledge:

Job requirements frequently change requiring re-training once or more per year. Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness:

Problem Solving Job requires no significant independent problem solving ability. Creativity:

Job requires some creativity to generate solutions or improve effectiveness within well-established boundaries. Autonomy:

Job is regularly monitored to determine outcomes. Assignments allow some discretion in decision making and setting priorities within well-established parameters. Working Environment: Stress Load:

Occasional exposure to these stresses (less than 20% of the time). Workload Fluctuation:

Job frequently involves changes in priorities, complexity, and/or quantity of work. Work Schedule:

Work is typically performed during regular business hours with occasional requirements to work nights, holidays, and weekends. Organizational Impact:

A persons performance in this job has noticeable immediate impact on expense, efficiencies, or achievement of overall department objectives. Supervisory Responsibility:

Job has no subordinates / no supervisory responsibility (may work independently or as a member of a team) Physical Demands

F:

Climbing O:

Balancing O:

Stooping F:

Kneeling F:

Crouching F:

Crawling F:

Reaching C:

Standing F:

Sitting F:

Walking O:

Feeling F:

Fingering F:

Grasping F:

Repetitive Motion C:

Talking C:

Hearing F:

Pushing - up to 25 lbs. F:

Pulling - up to 25 lbs. F:

Lifting - up to 25 lbs. O:

Pushing - 26-50 lbs. O:

Pulling - 26-50 lbs. O:

Lifting - 26-50 lbs. O:

Pushing - over 50 lbs. O:

Pulling - over 50 lbs. O:

Lifting - over 50 lbs. Environmental Conditions