Washington County Mental Health Services
Emergency Services Program Manager
Washington County Mental Health Services, Montpelier, Vermont, United States, 05602
Emergency Services Program Manager
For more than 50 years, Washington County Mental Health Services (WCMHS) has served the Washington County community and the Orange County towns of Orange, Washington, and Williamstown. WCMHS provides education, support, and treatment of individuals and families living with mental health challenges, substance use issues, and developmental and intellectual disabilities. Providing accessible, high-quality services in the community, schools, and health care settings, we work toward positive outcomes for wellness with collaborative, inclusive, and compassionate care. Washington County Mental Health Services is "Where Hope and Support Come Together." POSITION: The Intensive Care Services division of WCMHS has an Emergency Services Program Manager role available on its team to provide leadership, clinical oversight, administrative management, and client services for the Emergency Services programs. Reporting to the Medical Director, the ES Program Manager has an integral role in supporting community-based mental health, substance use, and developmental disabilities services, ensuring high-quality service provision in alignment with evidence-based practices and regulatory requirements, actively participating in the provision of direct services and afterhours on-call coverage, and supervising key staff including the Emergency Services Coordinator, Emergency Screeners, and the Children's Access Program Coordinator. QUALIFICATIONS: The ideal candidate for this position is a hands-on leader who thrives on supporting teams and programs while maintaining a strong connection to the work of providing high-quality, community-based emergency services. Education and experience requirements for this position include: Master's degree in human services or a related field. Minimum of seven years of experience in emergency mental health services. Experience supervising clinical and administrative staff and leading multidisciplinary teams. Vermont state licensure as a mental health provider. Qualified Mental Health Professional (QMHP) designation (may be obtained within six months of hire). Knowledge, skills, and competencies required for the position include: Expert understanding of emergency mental health, substance use, and developmental disabilities interventions. Familiarity with Vermont state regulations and best practice standards in crisis response. Strong crisis intervention skills and the ability to remain calm and make sound decisions in high-stress situations. Strong interpersonal, leadership, and communication skills. Commitment to inclusion, collaboration, and supporting individuals in crisis with dignity and respect. Proven ability in clinical documentation, confidentiality, and project management. Flexibility and responsiveness in a dynamic, evolving service environment. COMPENSATION & BENEFITS: This full-time position offers an annualized salary of $80,496 and comprehensive benefits, including paid time off; employer-sponsored health, dental, life, and disability insurances; and a 403(b) retirement plan with a generous employer match. WCMHS also offers educational benefits, including tuition reimbursement and student loan repayment. TO APPLY: We encourage applicants to apply via the WCMHS website Careers page. Applications (resume and cover letter, preferred) may also be emailed to recruitment@wcmhs.org or mailed via USPS mail to WCMHS Human Resources, PO Box 647, Montpelier, VT 05601. Please note that only candidates selected for interviews will be contacted. WCMHS strives to make our application process accessible to all. If you need language assistance or an accommodation in the application process, please contact us at recruitment@wcmhs.org or 802-229-1399. Washington County Mental Health Services is an equal opportunity employer. Grounded in our understanding that diversity makes us stronger, we are committed to inclusion in our workplace and services. We encourage applications from all qualified individuals and consider applications for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity or expression, health care coverage status, military status, age, disability, genetic information, citizenship status, or any other characteristic protected by federal, state, or local laws.
For more than 50 years, Washington County Mental Health Services (WCMHS) has served the Washington County community and the Orange County towns of Orange, Washington, and Williamstown. WCMHS provides education, support, and treatment of individuals and families living with mental health challenges, substance use issues, and developmental and intellectual disabilities. Providing accessible, high-quality services in the community, schools, and health care settings, we work toward positive outcomes for wellness with collaborative, inclusive, and compassionate care. Washington County Mental Health Services is "Where Hope and Support Come Together." POSITION: The Intensive Care Services division of WCMHS has an Emergency Services Program Manager role available on its team to provide leadership, clinical oversight, administrative management, and client services for the Emergency Services programs. Reporting to the Medical Director, the ES Program Manager has an integral role in supporting community-based mental health, substance use, and developmental disabilities services, ensuring high-quality service provision in alignment with evidence-based practices and regulatory requirements, actively participating in the provision of direct services and afterhours on-call coverage, and supervising key staff including the Emergency Services Coordinator, Emergency Screeners, and the Children's Access Program Coordinator. QUALIFICATIONS: The ideal candidate for this position is a hands-on leader who thrives on supporting teams and programs while maintaining a strong connection to the work of providing high-quality, community-based emergency services. Education and experience requirements for this position include: Master's degree in human services or a related field. Minimum of seven years of experience in emergency mental health services. Experience supervising clinical and administrative staff and leading multidisciplinary teams. Vermont state licensure as a mental health provider. Qualified Mental Health Professional (QMHP) designation (may be obtained within six months of hire). Knowledge, skills, and competencies required for the position include: Expert understanding of emergency mental health, substance use, and developmental disabilities interventions. Familiarity with Vermont state regulations and best practice standards in crisis response. Strong crisis intervention skills and the ability to remain calm and make sound decisions in high-stress situations. Strong interpersonal, leadership, and communication skills. Commitment to inclusion, collaboration, and supporting individuals in crisis with dignity and respect. Proven ability in clinical documentation, confidentiality, and project management. Flexibility and responsiveness in a dynamic, evolving service environment. COMPENSATION & BENEFITS: This full-time position offers an annualized salary of $80,496 and comprehensive benefits, including paid time off; employer-sponsored health, dental, life, and disability insurances; and a 403(b) retirement plan with a generous employer match. WCMHS also offers educational benefits, including tuition reimbursement and student loan repayment. TO APPLY: We encourage applicants to apply via the WCMHS website Careers page. Applications (resume and cover letter, preferred) may also be emailed to recruitment@wcmhs.org or mailed via USPS mail to WCMHS Human Resources, PO Box 647, Montpelier, VT 05601. Please note that only candidates selected for interviews will be contacted. WCMHS strives to make our application process accessible to all. If you need language assistance or an accommodation in the application process, please contact us at recruitment@wcmhs.org or 802-229-1399. Washington County Mental Health Services is an equal opportunity employer. Grounded in our understanding that diversity makes us stronger, we are committed to inclusion in our workplace and services. We encourage applications from all qualified individuals and consider applications for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity or expression, health care coverage status, military status, age, disability, genetic information, citizenship status, or any other characteristic protected by federal, state, or local laws.