Sherwin Williams
Bilingual Customer Service Specialist (Spanish)
Sherwin Williams, Fort Mill, South Carolina, United States, 29715
Customer Service Specialist
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The company has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the company's customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at: Store #2917, located at 1724 Pleasant Road, Fort Mill, SC 29708 Store #2582, located at 1240 Cherry Road, Rock Hill, SC 29732 Store #2651, located at 4160 Doby's Bridge Road, Indian Land, SC 29717
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The company has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the company's customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at: Store #2917, located at 1724 Pleasant Road, Fort Mill, SC 29708 Store #2582, located at 1240 Cherry Road, Rock Hill, SC 29732 Store #2651, located at 4160 Doby's Bridge Road, Indian Land, SC 29717