Mercy Cedar Rapids
Job Title
This position supports Mercy's philosophy of patient centered care by performing a variety of scheduling tasks requiring good knowledge of hospital procedures and programs. Performs medical coding through ICD-10, CPT coding systems for validation of medical necessity. High level of contact with physicians, physician office staff, patients, families and all Mercy employees. Job Duties
Performs variety of scheduling tasks requiring good knowledge of a variety of hospital programs and procedures. Interacts frequently with physicians, physician office staff, patients and families. Utilize the call manager and computer to perform all scheduling duties. Required to meet Level 2 of monthly phone audit. Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries. Knowledge, Skills and Abilities
Basic proficiency in operation of computer, basic keyboarding, fax machine, filing systems, and telephone systems or call center knowledge. Knowledge of medical terminology, anatomy strongly preferred. Knowledge of ICD-9/CPT coding systems for local medical review policies (LMRP), national coverage determination (NCD) and preauthorization process required. Knowledge of scheduling medical or diagnostic procedures preferred; to include not medical ancillary procedures. Excellent interpersonal and customer service skills. Must have accuracy in oral and written communication. Ability to perform multiple tasks with constant interruptions. Professional Experience
Experience or training in medical terminology, anatomy, ICD-9 and CPT coding or call center strongly preferred. Education
High School Diploma or equivalent strongly preferred. Relevant experience to be considered in lieu of degree. Licensure, Certification, Registration
None required. Pay Rate Type
Hourly Mercy is an independent, community-based organization supporting the Cedar Rapids area for over 120 years. Mercy is an equal-opportunity employer. We value diversity, equity, and inclusion and therefore evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status, and other legally protected characteristics.
This position supports Mercy's philosophy of patient centered care by performing a variety of scheduling tasks requiring good knowledge of hospital procedures and programs. Performs medical coding through ICD-10, CPT coding systems for validation of medical necessity. High level of contact with physicians, physician office staff, patients, families and all Mercy employees. Job Duties
Performs variety of scheduling tasks requiring good knowledge of a variety of hospital programs and procedures. Interacts frequently with physicians, physician office staff, patients and families. Utilize the call manager and computer to perform all scheduling duties. Required to meet Level 2 of monthly phone audit. Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries. Knowledge, Skills and Abilities
Basic proficiency in operation of computer, basic keyboarding, fax machine, filing systems, and telephone systems or call center knowledge. Knowledge of medical terminology, anatomy strongly preferred. Knowledge of ICD-9/CPT coding systems for local medical review policies (LMRP), national coverage determination (NCD) and preauthorization process required. Knowledge of scheduling medical or diagnostic procedures preferred; to include not medical ancillary procedures. Excellent interpersonal and customer service skills. Must have accuracy in oral and written communication. Ability to perform multiple tasks with constant interruptions. Professional Experience
Experience or training in medical terminology, anatomy, ICD-9 and CPT coding or call center strongly preferred. Education
High School Diploma or equivalent strongly preferred. Relevant experience to be considered in lieu of degree. Licensure, Certification, Registration
None required. Pay Rate Type
Hourly Mercy is an independent, community-based organization supporting the Cedar Rapids area for over 120 years. Mercy is an equal-opportunity employer. We value diversity, equity, and inclusion and therefore evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status, and other legally protected characteristics.