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Valley National Bancorp

HCC Sr Ops Specialist-AR

Valley National Bancorp, Township Of Washington, New Jersey, United States, 07676

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Job Posting

Responsibilities include but are not limited to: Accounts Receivable:

Process the daily lockbox, shadowbox and check receipts from customers into Dollars Accounts Receivable system. Prepare spreadsheets of daily cash and bank deposit slips. Process and apply all funds to lessees account including ACH, wires, credit cards and specialized payment programs. Process and apply all returned items (NSF). Set up new ACH lease payments for monthly program processing (ACH debits). Process advance ACH payments for new business customers. Investigate any differences between deposit amounts and system receivables. Reconcile daily cash activity per VNB Connect, Dollars system (leasing product processor) and Sage (G/L). Update and maintain Account Receivable Policies and Procedures.

Early Terminations & End of Lease Options:

Calculate customer buyout / upgrade / prepayment quotes. Process lease terminations for both system and non-system quotes.

Respond to General Customer Payment Inquiries:

Process customer bills of sale. Correspond with customers regarding address changes or updates to their accounts. Respond to written or verbal accounts receivable inquiries from customers.

Insurance on Contracts:

Will be a primary point of contact between HCC and ALI regarding customer information and contract status. Process ALI insurance imports and exports to HCC Dollars system 3 times a month. Identify any customer insurance exceptions so forced placed insurance is not required. Reconcile insurance credits and payments.