Four Seasons Hotels
Service Lead At Four Seasons At The Surf Club
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Oceanfront elegance within an iconic social club setting. From the moment it first opened its doors on New Year's Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club. An icon in the Miami Beaches, located near Sunny Isles, this beachside hotel brings a new era of luxury, with celebrated dining and a world-class spa, to its Surfside shores. About the Role
Four Seasons at The Surf Club Enhance the residential experience by ensuring seamless exceptional service delivery, fostering a secure and welcoming environment. The Service Lead integrates the roles of doorman/page and runner, ensuring exceptional service delivery and seamless operations within a luxury residential building catering to Ultra-High-Net-Worth Individuals (UHNWIs). What You Will Do
This position is pivotal in providing top-tier assistance, from welcoming residents and guests to managing deliveries and running errands. The Service Lead will respond to all requests in a timely and efficient manner set forth by our core standards. Will be flexible in handling other duties related to Residential Concierge department that will be assigned by the Lead Residential Concierge or the Residential Concierges. What You Bring
Professional and courteous attitude; deals effectively with all levels of internal and external contacts. Experience in luxury hospitality. Fluent English What We Offer
Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Complimentary Parking Full Time Flexible Schedule (Days, evenings, weekends and holidays)
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Oceanfront elegance within an iconic social club setting. From the moment it first opened its doors on New Year's Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club. An icon in the Miami Beaches, located near Sunny Isles, this beachside hotel brings a new era of luxury, with celebrated dining and a world-class spa, to its Surfside shores. About the Role
Four Seasons at The Surf Club Enhance the residential experience by ensuring seamless exceptional service delivery, fostering a secure and welcoming environment. The Service Lead integrates the roles of doorman/page and runner, ensuring exceptional service delivery and seamless operations within a luxury residential building catering to Ultra-High-Net-Worth Individuals (UHNWIs). What You Will Do
This position is pivotal in providing top-tier assistance, from welcoming residents and guests to managing deliveries and running errands. The Service Lead will respond to all requests in a timely and efficient manner set forth by our core standards. Will be flexible in handling other duties related to Residential Concierge department that will be assigned by the Lead Residential Concierge or the Residential Concierges. What You Bring
Professional and courteous attitude; deals effectively with all levels of internal and external contacts. Experience in luxury hospitality. Fluent English What We Offer
Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Complimentary Parking Full Time Flexible Schedule (Days, evenings, weekends and holidays)