Jobs via Dice
Dice is the leading career destination for tech experts at every stage of their careers. Our client, TEKsystems c/o Allegis Group, is seeking a
Desktop Support Specialist . Apply via Dice today! Position Summary:
The primary duty is to provide an excellent customer experience with immediate and precise support on all technical issues related to laptops, desktops, and mobile devices. Provide support for software, hardware, and networking for desktops, laptops, and mobile devices. Install software and hardware components. Perform troubleshooting, maintenance, and upgrades. Support by investigating and researching customer issues. Log activities and support tickets. Maintain inventory of hardware and software. Work collaboratively with technical teams to resolve issues. Provide training and follow-up support. Ensure customer satisfaction and professionalism.
Skills & Qualifications:
Bachelor's degree in computer science or relevant experience. 3+ years of IT support experience. Extensive knowledge of Windows 10, Office 365, Active Directory, SCCM, Intune, Mac, and related technologies. Experience with endpoint management and desktop provisioning tools. Customer-centric attitude and ability to work independently. Flexible with schedule and support hours.
Pay and Benefits:
The pay range is $25.00 - $32.00/hr. Benefits may include medical, dental, vision, 401(k), life insurance, disability, HSA, transportation, and PTO. Workplace:
This is a fully onsite position in Chicago, IL. Application Deadline:
Anticipated to close on Aug 19, 2025. About TEKsystems:
TEKsystems is a leader in full-stack technology services, talent solutions, and transformation, with over 80,000 employees and clients including 80% of the Fortune 500. TEKsystems is an Allegis Group company. #J-18808-Ljbffr
Desktop Support Specialist . Apply via Dice today! Position Summary:
The primary duty is to provide an excellent customer experience with immediate and precise support on all technical issues related to laptops, desktops, and mobile devices. Provide support for software, hardware, and networking for desktops, laptops, and mobile devices. Install software and hardware components. Perform troubleshooting, maintenance, and upgrades. Support by investigating and researching customer issues. Log activities and support tickets. Maintain inventory of hardware and software. Work collaboratively with technical teams to resolve issues. Provide training and follow-up support. Ensure customer satisfaction and professionalism.
Skills & Qualifications:
Bachelor's degree in computer science or relevant experience. 3+ years of IT support experience. Extensive knowledge of Windows 10, Office 365, Active Directory, SCCM, Intune, Mac, and related technologies. Experience with endpoint management and desktop provisioning tools. Customer-centric attitude and ability to work independently. Flexible with schedule and support hours.
Pay and Benefits:
The pay range is $25.00 - $32.00/hr. Benefits may include medical, dental, vision, 401(k), life insurance, disability, HSA, transportation, and PTO. Workplace:
This is a fully onsite position in Chicago, IL. Application Deadline:
Anticipated to close on Aug 19, 2025. About TEKsystems:
TEKsystems is a leader in full-stack technology services, talent solutions, and transformation, with over 80,000 employees and clients including 80% of the Fortune 500. TEKsystems is an Allegis Group company. #J-18808-Ljbffr