WaFd Bank
Checks Team Position
The Checks Team is responsible for all daily forward and return check processing in the bank and timely resolution of inquiries and investigations related to check products and processing. The Checks Team is a global department. Due to the high level of demand and visibility, attention to detail is essential in check processing, as well as adherence to strict deadlines, regulations, and policies. To fulfill these demands, teamwork and excellent communication and customer service skills are vital. Candidates must be able to multi-task, prioritize job functions, learn quickly, and have good critical thinking and problem-solving skills. Along with the key functions listed below, this position will be expected to uphold the value that Washington Federal places on simply being nice when servicing our co-workers and clients. Essential Duties And Responsibilities
include the following. Other duties may be assigned: Process daily electronic check deposit and return files and handle exceptions in a timely and accurate manner Receive, review, and process all incoming electronic check deposit image files from all deposit channels the bank offers, and generate outgoing cash letters to the Federal Reserve Bank for collection. Answer questions and resolve issues from branches and internal departments regarding check processing and products. Accurately locate errors, identify potential fraud and suspicious checks, monitor and enforce check negotiability, and make appropriate adjustments and corrections to check deposit transactions. Enforce regulations, codes, and policies related to check processing including, but not limited to, Regulation CC and Uniform Commercial Code. Review and process Foreign and Canadian checks to be sent for collection. Full participate in banking and business skill and knowledge development through various channels that the Bank may provide, including self-study assignments, computer-based training, one-on-one instruction, and group instruction. Proactively and regularly increase working knowledge of bank policies and procedures. Closely follow the Banks Information Security policies and procedures, ensuring that the handling, processing, and storage of all customer and confidential or proprietary bank information are done in a secure manner and environment. Adhere to and ensure branch staff adherence to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations. To that end, ensure timely and accurate preparation of Currency Transaction Reports, Suspicious Activity Reports, and other recordkeeping requirements. Qualifications
Education/Skills/Training: Position requires a high school diploma, or approved equivalent. 1-2 years of check processing, or other banking operations experience Must have excellent communication and organizational skills. Candidate should be able to accept instruction, prioritize, follow-through on work assignments with minimal supervision, and be able to work in a team environment. Working knowledge of, or ability, to learn check processing policy, procedure, and associated regulations. Strong proficiency with Microsoft Office products Work Environment: Ability to work a compressed schedule of four 10 hour days within a workweek. Benefits
At WaFd Bank you get all of these great benefits! Paid time off for vacation, sick days and holidays Health insurance Stock options Bonus programs Generous 7% 401(k) employer matching* Paid Parental Leave Life and AD&D insurance Long-term disability Tuition Reimbursement Employee assistance programs Pre-tax health and dependent-care spending plans EEO Statement
We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800.324.9375 EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled EEO Policy Statement - WaFd Bank Know Your Rights: Workplace Discrimination is Illegal - click here for more information Pay Transparency Nondiscrimination Provision - click here for more information California Consumer Privacy Act- CCPA 2025
The Checks Team is responsible for all daily forward and return check processing in the bank and timely resolution of inquiries and investigations related to check products and processing. The Checks Team is a global department. Due to the high level of demand and visibility, attention to detail is essential in check processing, as well as adherence to strict deadlines, regulations, and policies. To fulfill these demands, teamwork and excellent communication and customer service skills are vital. Candidates must be able to multi-task, prioritize job functions, learn quickly, and have good critical thinking and problem-solving skills. Along with the key functions listed below, this position will be expected to uphold the value that Washington Federal places on simply being nice when servicing our co-workers and clients. Essential Duties And Responsibilities
include the following. Other duties may be assigned: Process daily electronic check deposit and return files and handle exceptions in a timely and accurate manner Receive, review, and process all incoming electronic check deposit image files from all deposit channels the bank offers, and generate outgoing cash letters to the Federal Reserve Bank for collection. Answer questions and resolve issues from branches and internal departments regarding check processing and products. Accurately locate errors, identify potential fraud and suspicious checks, monitor and enforce check negotiability, and make appropriate adjustments and corrections to check deposit transactions. Enforce regulations, codes, and policies related to check processing including, but not limited to, Regulation CC and Uniform Commercial Code. Review and process Foreign and Canadian checks to be sent for collection. Full participate in banking and business skill and knowledge development through various channels that the Bank may provide, including self-study assignments, computer-based training, one-on-one instruction, and group instruction. Proactively and regularly increase working knowledge of bank policies and procedures. Closely follow the Banks Information Security policies and procedures, ensuring that the handling, processing, and storage of all customer and confidential or proprietary bank information are done in a secure manner and environment. Adhere to and ensure branch staff adherence to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations. To that end, ensure timely and accurate preparation of Currency Transaction Reports, Suspicious Activity Reports, and other recordkeeping requirements. Qualifications
Education/Skills/Training: Position requires a high school diploma, or approved equivalent. 1-2 years of check processing, or other banking operations experience Must have excellent communication and organizational skills. Candidate should be able to accept instruction, prioritize, follow-through on work assignments with minimal supervision, and be able to work in a team environment. Working knowledge of, or ability, to learn check processing policy, procedure, and associated regulations. Strong proficiency with Microsoft Office products Work Environment: Ability to work a compressed schedule of four 10 hour days within a workweek. Benefits
At WaFd Bank you get all of these great benefits! Paid time off for vacation, sick days and holidays Health insurance Stock options Bonus programs Generous 7% 401(k) employer matching* Paid Parental Leave Life and AD&D insurance Long-term disability Tuition Reimbursement Employee assistance programs Pre-tax health and dependent-care spending plans EEO Statement
We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800.324.9375 EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled EEO Policy Statement - WaFd Bank Know Your Rights: Workplace Discrimination is Illegal - click here for more information Pay Transparency Nondiscrimination Provision - click here for more information California Consumer Privacy Act- CCPA 2025