QualDerm Partners
Front Office Receptionist
QualDerm Partners, Greenville, North Carolina, United States, 27834
QualDerm Partners Front Office Receptionist
With 150+ locations across 17 states, QualDerm Partners stands as the largest multi-state female-founded and owned dermatology network in the U.S. Our mission is to educate, protect, and care for your skin, ensuring that you receive the best in comprehensive skin care leading to a healthier and more confident you! At QualDerm, we are committed to providing communities and healthcare professionals with vital information regarding skin health, including skin cancer prevention and strategies for maintaining healthy skin through regular dermatologic care. Our aim is to deliver high-quality, proactive dermatologic services across the expanding regions we serve, making care more accessible while fostering a rewarding work environment for our team members. We pride ourselves on not only offering competitive compensation and benefits but also a workplace culture that is truly exceptional! Job Summary
The Front Office Receptionist will play a vital role in ensuring the smooth operation of our practice by managing patient registration in our medical systems. This role involves verifying patient insurance eligibility and maintaining accurate records according to established guidelines. Exceptional service to our patients, physicians, and the healthcare team is a primary focus. Key Responsibilities
Greet patients and visitors professionally, in person and over the phone, addressing their inquiries effectively. Document patient arrivals in our Practice Management System (EMR). Verify patient identity using their date of birth and name, creating new accounts as necessary. Prepare required patient documentation ahead of appointments. Contact patients with missed appointments to reschedule and maintain appropriate notes in the system. Schedule appointments efficiently to optimize patient satisfaction and provider availability. Be prepared to assist in emergency situations with sound judgment and quick action. Regularly update patient information in the EMR and confirm their insurance eligibility and financial responsibility. Maintain a clean and organized reception area. Handle financial transactions accurately, including co-pays and outstanding balances, while ensuring confidentiality of sensitive information. Adhere to company policies and procedures and contribute positively to team dynamics. Display exceptional customer service skills, treating all individuals with respect and professionalism. Perform additional tasks as assigned by the Practice Manager.
With 150+ locations across 17 states, QualDerm Partners stands as the largest multi-state female-founded and owned dermatology network in the U.S. Our mission is to educate, protect, and care for your skin, ensuring that you receive the best in comprehensive skin care leading to a healthier and more confident you! At QualDerm, we are committed to providing communities and healthcare professionals with vital information regarding skin health, including skin cancer prevention and strategies for maintaining healthy skin through regular dermatologic care. Our aim is to deliver high-quality, proactive dermatologic services across the expanding regions we serve, making care more accessible while fostering a rewarding work environment for our team members. We pride ourselves on not only offering competitive compensation and benefits but also a workplace culture that is truly exceptional! Job Summary
The Front Office Receptionist will play a vital role in ensuring the smooth operation of our practice by managing patient registration in our medical systems. This role involves verifying patient insurance eligibility and maintaining accurate records according to established guidelines. Exceptional service to our patients, physicians, and the healthcare team is a primary focus. Key Responsibilities
Greet patients and visitors professionally, in person and over the phone, addressing their inquiries effectively. Document patient arrivals in our Practice Management System (EMR). Verify patient identity using their date of birth and name, creating new accounts as necessary. Prepare required patient documentation ahead of appointments. Contact patients with missed appointments to reschedule and maintain appropriate notes in the system. Schedule appointments efficiently to optimize patient satisfaction and provider availability. Be prepared to assist in emergency situations with sound judgment and quick action. Regularly update patient information in the EMR and confirm their insurance eligibility and financial responsibility. Maintain a clean and organized reception area. Handle financial transactions accurately, including co-pays and outstanding balances, while ensuring confidentiality of sensitive information. Adhere to company policies and procedures and contribute positively to team dynamics. Display exceptional customer service skills, treating all individuals with respect and professionalism. Perform additional tasks as assigned by the Practice Manager.