Umbra
Solutions Engineer
Umbra builds next-generation space systems that observe the Earth in unprecedented fidelity. Our mission: Deliver global omniscience. To stay ahead of climate change, geopolitical risk, and other major crises and issues, we need a global understanding of what is changing, where, and how fast. Umbra provides easy access to the highest quality commercial satellite data available, which is an indispensable tool for the growing number of organizations monitoring the Earth. We empower our customers to create solutions that inform, inspire, and address our planet's most pressing needs. We're helping to create a brand new industry that has never meaningfully existed before. We're looking for a Solutions Engineer to support our business development efforts serving in a consultative role to our commercial partners. You will interface directly with key customers and prospects, provide technical demonstrations, define solution requirements, and ensure seamless onboarding onto our tasking platform. Your insights will directly inform our Product roadmap and help shape our customer-first approach. This is an on-site position based in our Arlington, VA office. However, we are open to considering candidates to work from our Santa Barbara/Goleta, CA office. Key Responsibilities
Onboard and train new customers and new users in existing accounts. Build demonstrations, prototypes, and data dashboards in support of key accounts and prospects. Provide technical expertise in support of business development, proposal writing, and account support. Define, document, and communicate requirements gleaned from your customer interactions to Umbra's product team.
Umbra builds next-generation space systems that observe the Earth in unprecedented fidelity. Our mission: Deliver global omniscience. To stay ahead of climate change, geopolitical risk, and other major crises and issues, we need a global understanding of what is changing, where, and how fast. Umbra provides easy access to the highest quality commercial satellite data available, which is an indispensable tool for the growing number of organizations monitoring the Earth. We empower our customers to create solutions that inform, inspire, and address our planet's most pressing needs. We're helping to create a brand new industry that has never meaningfully existed before. We're looking for a Solutions Engineer to support our business development efforts serving in a consultative role to our commercial partners. You will interface directly with key customers and prospects, provide technical demonstrations, define solution requirements, and ensure seamless onboarding onto our tasking platform. Your insights will directly inform our Product roadmap and help shape our customer-first approach. This is an on-site position based in our Arlington, VA office. However, we are open to considering candidates to work from our Santa Barbara/Goleta, CA office. Key Responsibilities
Onboard and train new customers and new users in existing accounts. Build demonstrations, prototypes, and data dashboards in support of key accounts and prospects. Provide technical expertise in support of business development, proposal writing, and account support. Define, document, and communicate requirements gleaned from your customer interactions to Umbra's product team.