GenScript Biotech
Head of US Information Technology (IT)
GenScript Biotech, Piscataway, New Jersey, United States, 08854
Head Of US Information Technology (IT)
The U.S. IT Head owns the end-to-end technology strategy, delivery, and operations for all North-American sites and users. Reporting to the Global IT Head, this role combines enterprise-architecture vision with hands-on leadership of a 20-person team (applications, integrations, infrastructure, security, and support). You will modernize our core platforms (ERP, MES, LIMS, CRM), lead high-impact integrations between internal systems and third-party SaaS solutions, and ensure that every initiative is secure, compliant, and aligned with aggressive business growth targets. Key Responsibilities Define and execute the 3-year US IT roadmap that accelerates digital manufacturing, supply-chain visibility, and customer experience. Serve as the escalation point for all U.S. technology risks, budget, vendor contracts, and audit findings. Ensure 99.9 % uptime for all U.S. production systems. Lead war-room resolution of Sev-1 incidents, post-mortems, and permanent corrective actions. Build a succession pipeline: define career paths, conduct quarterly 1-on-1s. Promote a culture of psychological safety, experimentation, and customer obsession. Manage an annual U.S. IT budget; negotiate enterprise SaaS agreements with favorable security, data-residency, and termination clauses. Qualifications Bachelor's or Master's in Computer Science, Information Systems, or related field. 10+ years progressive IT experience, including 5+ years as an IT Director/Head of IT operations (multi-site manufacturing or life-sciences preferred). Demonstrated success delivering large-scale ERP (SAP) and CRM rollouts. GenScript USA Inc/ProBio Inc. is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is the Company's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law. GenScript USA Inc./ProBio Inc. maintains a drug-free workplace. Please note: Genscript USA Inc./ProBio Inc. will only contact candidates through verified application sources. GenScript/Probio does not request personal information from candidates through individual email or any other platform.
The U.S. IT Head owns the end-to-end technology strategy, delivery, and operations for all North-American sites and users. Reporting to the Global IT Head, this role combines enterprise-architecture vision with hands-on leadership of a 20-person team (applications, integrations, infrastructure, security, and support). You will modernize our core platforms (ERP, MES, LIMS, CRM), lead high-impact integrations between internal systems and third-party SaaS solutions, and ensure that every initiative is secure, compliant, and aligned with aggressive business growth targets. Key Responsibilities Define and execute the 3-year US IT roadmap that accelerates digital manufacturing, supply-chain visibility, and customer experience. Serve as the escalation point for all U.S. technology risks, budget, vendor contracts, and audit findings. Ensure 99.9 % uptime for all U.S. production systems. Lead war-room resolution of Sev-1 incidents, post-mortems, and permanent corrective actions. Build a succession pipeline: define career paths, conduct quarterly 1-on-1s. Promote a culture of psychological safety, experimentation, and customer obsession. Manage an annual U.S. IT budget; negotiate enterprise SaaS agreements with favorable security, data-residency, and termination clauses. Qualifications Bachelor's or Master's in Computer Science, Information Systems, or related field. 10+ years progressive IT experience, including 5+ years as an IT Director/Head of IT operations (multi-site manufacturing or life-sciences preferred). Demonstrated success delivering large-scale ERP (SAP) and CRM rollouts. GenScript USA Inc/ProBio Inc. is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is the Company's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law. GenScript USA Inc./ProBio Inc. maintains a drug-free workplace. Please note: Genscript USA Inc./ProBio Inc. will only contact candidates through verified application sources. GenScript/Probio does not request personal information from candidates through individual email or any other platform.