Veralto
Service Transaction Processor
Process revenue-generating service transactions in Salesforce, including purchase orders (POs) and new service agreements. Completing simple contract updates, including, but not limited to: serial number swaps, add ons, service changes, etc. Answer and return incoming customer calls through a high-volume queue, ensuring prompt, professional responses. Review and process items within the Sales Folder, including the accurate updating and administration of new product contracts. Distribute key customer-facing documentation such as invoices and service confirmations. Make necessary instrument installed base changes/updates. Collaborate with internal teams to support resolution of basic service-related questions and issues. Provide back-up coverage for team members during time off or high-volume periods. Meet or exceed performance expectations related to accuracy, responsiveness, and productivity. The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The compensation range for this role is $20.00 - $23.00 USD per hour. This job is also eligible for Bonus Pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
Process revenue-generating service transactions in Salesforce, including purchase orders (POs) and new service agreements. Completing simple contract updates, including, but not limited to: serial number swaps, add ons, service changes, etc. Answer and return incoming customer calls through a high-volume queue, ensuring prompt, professional responses. Review and process items within the Sales Folder, including the accurate updating and administration of new product contracts. Distribute key customer-facing documentation such as invoices and service confirmations. Make necessary instrument installed base changes/updates. Collaborate with internal teams to support resolution of basic service-related questions and issues. Provide back-up coverage for team members during time off or high-volume periods. Meet or exceed performance expectations related to accuracy, responsiveness, and productivity. The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The compensation range for this role is $20.00 - $23.00 USD per hour. This job is also eligible for Bonus Pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.