Florida State Jobs
FISCAL ASSISTANT II - 64068286
Florida State Jobs, Jacksonville, Florida, United States, 32201
Fiscal Assistant II
Come join DOH-Team Duval! If you are looking to establish an exciting and successful career in public health, you have come to the right place. Many of our innovative and successful health programs are recognized throughout Florida. This position reports to the Senior Clerical Supervisor. This is an independent clerical accounting position working in the health center setting. This position maintains a high-volume workload, which is subject to time constraints and must be performed with a high rate of accuracy. Provides excellent customer service and quality care experience at every customer encounter for the day-to-day front desk operations, office related duties and billing of medical services provided by the center. Performs front desk operations according to established policies and procedures. Public health competency domains include analytical/assessment skills, policy development/program planning skills, communication skills, cultural competency skills, financial planning/management skills. Register, verify and update client demographic information in HMS/FLSHOTS. Performs client registration accurately and positively (greet patients upon entry; keeps client updated on their status while waiting; ensures client is aware of next appointment, follow up needed, etc. upon appointment completion). Accurately prepares client medical records prior to scheduled appointment time. Establishes, updates, and verifies patient demographic and insurance information. Collects, analyzes and records interview data about clients. Compiles various clerical reports. Verifies validity of documentation of client's eligibility for care using modern computing techniques and database retrieval.
Schedules client appointments. Serves as a witness to signature of client consent forms and other documents. Answers, documents and/or transfers telephone calls in a prompt, courteous and professional manner. Directs and responds to general public inquiries both in the center and on the telephone. Retrieves, prepares, and maintains medical records. Photocopies records and reports as necessary for referrals to outside providers. Monitors, accepts, and reviews all incoming mail and faxes and disseminates to all appropriate parties. Assists with inventory and ordering office clerical supplies as needed. Provides requested support to team members (providers, peers, clinical staff, interns, volunteers, etc.) Completes Employee Activity Records in a timely manner. Charges entry, collects fees, including co-payments, deductibles, and balances from clients according to the established sliding scales, agency policy or private insurance protocols. Accounts for and documents fees collected according to established policy. Adheres to end of day (FOD) policy and procedures which includes, but is not limited to, cash drawer maintenance, billing reconciliation and entering chargeable items. Receives and audits superbills for completeness and accuracy. Reconciles superbills for errors, obtains corrections, and prepares for billing. Generates and reviews unbilled records and provided client services in HMS using HMS reports. Promptly takes corrective action for all billing errors found in course of billing reviews of clinics. Resubmits claims when needed, manually completes claims when necessary. Works with billing hub to address all discrepancy of claims. Attends in-service education, staff meetings and health promotion activities as directed or indicated. Serves as information and key custodian. Provides medical coding training to the providers and clerical team on a quarterly basis. Performs other related duties as assigned. Required knowledge, skills, and abilities include knowledge of administrative and clerical procedures and systems, customer and personal service, mathematics, computer knowledge, and English language. Required skills include active listening, reading comprehension, speaking, social perceptiveness, time management, writing, service orientation, and critical thinking. Required abilities include oral comprehension, oral expression, speech clarity, written comprehension, speech recognition, written expression, category flexibility, deductive reasoning, and information ordering. Qualifications include one year or more years' experience working in a medical office setting, one year or more years' experience working in billing for medical services, and one year or more years' experience working in medical insurance verification. The Florida Department of Health's mission is to protect, promote, and improve the health of all people in Florida through integrated state, county, and community efforts. The vision is to be the healthiest state in the nation. The values include innovation, collaboration, accountability, responsiveness, and excellence. Where you will work is the Florida Department of Health in Duval County, Center for Women and Children, 515 W 6th Street, Jacksonville, Florida 32206. The benefits of working for the state of Florida include annual and sick leave benefits, nine paid holidays and one personal holiday each year, state group insurance coverage options, retirement plan options, flexible spending accounts, and tuition waivers, among others. For more information, visit www.mybenefits.myflorida.com. Please be advised that your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check. Successful completion of a drug test is a condition of employment for safety sensitive positions. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website. If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days. All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. Veterans' preference. Candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Come join DOH-Team Duval! If you are looking to establish an exciting and successful career in public health, you have come to the right place. Many of our innovative and successful health programs are recognized throughout Florida. This position reports to the Senior Clerical Supervisor. This is an independent clerical accounting position working in the health center setting. This position maintains a high-volume workload, which is subject to time constraints and must be performed with a high rate of accuracy. Provides excellent customer service and quality care experience at every customer encounter for the day-to-day front desk operations, office related duties and billing of medical services provided by the center. Performs front desk operations according to established policies and procedures. Public health competency domains include analytical/assessment skills, policy development/program planning skills, communication skills, cultural competency skills, financial planning/management skills. Register, verify and update client demographic information in HMS/FLSHOTS. Performs client registration accurately and positively (greet patients upon entry; keeps client updated on their status while waiting; ensures client is aware of next appointment, follow up needed, etc. upon appointment completion). Accurately prepares client medical records prior to scheduled appointment time. Establishes, updates, and verifies patient demographic and insurance information. Collects, analyzes and records interview data about clients. Compiles various clerical reports. Verifies validity of documentation of client's eligibility for care using modern computing techniques and database retrieval.
Schedules client appointments. Serves as a witness to signature of client consent forms and other documents. Answers, documents and/or transfers telephone calls in a prompt, courteous and professional manner. Directs and responds to general public inquiries both in the center and on the telephone. Retrieves, prepares, and maintains medical records. Photocopies records and reports as necessary for referrals to outside providers. Monitors, accepts, and reviews all incoming mail and faxes and disseminates to all appropriate parties. Assists with inventory and ordering office clerical supplies as needed. Provides requested support to team members (providers, peers, clinical staff, interns, volunteers, etc.) Completes Employee Activity Records in a timely manner. Charges entry, collects fees, including co-payments, deductibles, and balances from clients according to the established sliding scales, agency policy or private insurance protocols. Accounts for and documents fees collected according to established policy. Adheres to end of day (FOD) policy and procedures which includes, but is not limited to, cash drawer maintenance, billing reconciliation and entering chargeable items. Receives and audits superbills for completeness and accuracy. Reconciles superbills for errors, obtains corrections, and prepares for billing. Generates and reviews unbilled records and provided client services in HMS using HMS reports. Promptly takes corrective action for all billing errors found in course of billing reviews of clinics. Resubmits claims when needed, manually completes claims when necessary. Works with billing hub to address all discrepancy of claims. Attends in-service education, staff meetings and health promotion activities as directed or indicated. Serves as information and key custodian. Provides medical coding training to the providers and clerical team on a quarterly basis. Performs other related duties as assigned. Required knowledge, skills, and abilities include knowledge of administrative and clerical procedures and systems, customer and personal service, mathematics, computer knowledge, and English language. Required skills include active listening, reading comprehension, speaking, social perceptiveness, time management, writing, service orientation, and critical thinking. Required abilities include oral comprehension, oral expression, speech clarity, written comprehension, speech recognition, written expression, category flexibility, deductive reasoning, and information ordering. Qualifications include one year or more years' experience working in a medical office setting, one year or more years' experience working in billing for medical services, and one year or more years' experience working in medical insurance verification. The Florida Department of Health's mission is to protect, promote, and improve the health of all people in Florida through integrated state, county, and community efforts. The vision is to be the healthiest state in the nation. The values include innovation, collaboration, accountability, responsiveness, and excellence. Where you will work is the Florida Department of Health in Duval County, Center for Women and Children, 515 W 6th Street, Jacksonville, Florida 32206. The benefits of working for the state of Florida include annual and sick leave benefits, nine paid holidays and one personal holiday each year, state group insurance coverage options, retirement plan options, flexible spending accounts, and tuition waivers, among others. For more information, visit www.mybenefits.myflorida.com. Please be advised that your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check. Successful completion of a drug test is a condition of employment for safety sensitive positions. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website. If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days. All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. Veterans' preference. Candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.