USA Jobs
Dispatcher - Mountlake Terrace, WA
USA Jobs, Mountlake Terrace, Washington, United States, 98043
Dispatcher Job Opportunity
Blue Flame is part of a national leader providing plumbing, HVAC, and electrical products and services to our residential and commercial customers. We currently have an excellent opportunity for a Dispatcher to join our team. $25.00 - 28.00/hr. depending on experience Comprehensive benefits package including medical, dental, vision & life insurance $5 a week medical plan option 401(k) plan with company match 13 days paid PTO and 8 holidays Quality, comprehensive paid training programs Discount Programs with our partnered accounts (Childcare, personal cell phone, etc.) Opportunity to give back to your community through partnership with St. Jude Children's Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More! Promotion opportunities! Responsibilities: Set and schedule HVAC technicians, installers, and sales appointments for jobs Ensure service technicians are dispatched efficiently Answer customer calls within a busy office and enter customer data into the computer Resolve and assist customers by taking incoming calls and making outbound calls Provide back up support for other office roles as required Qualifications: High school diploma or GED equivalent, or a combination of related experience and/or advanced training/education One or more years of experience as a dispatcher or in customer service Availability to work a Tuesday through Saturday schedule (Tuesday - Friday 9:00 a.m. to 6:00 p.m. and Saturday 7:00 a.m. to 4:00 p.m. with Sunday and Monday off) Ability to thrive in a fast-paced environment A strong degree of self-motivation to provide exceptional customer service to customers by phone while directing technicians by radio and tracking devices Excellent organizational skills and the ability to coordinate multiple appointments Demonstrated listening, written/verbal communication, and interpersonal skills Computer proficiency, including working knowledge of Microsoft Office products, including Excel and Word Knowledge of the local geographic territory Must pass background check and drug screening If you are interested in joining our team, please apply today!
Blue Flame is part of a national leader providing plumbing, HVAC, and electrical products and services to our residential and commercial customers. We currently have an excellent opportunity for a Dispatcher to join our team. $25.00 - 28.00/hr. depending on experience Comprehensive benefits package including medical, dental, vision & life insurance $5 a week medical plan option 401(k) plan with company match 13 days paid PTO and 8 holidays Quality, comprehensive paid training programs Discount Programs with our partnered accounts (Childcare, personal cell phone, etc.) Opportunity to give back to your community through partnership with St. Jude Children's Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More! Promotion opportunities! Responsibilities: Set and schedule HVAC technicians, installers, and sales appointments for jobs Ensure service technicians are dispatched efficiently Answer customer calls within a busy office and enter customer data into the computer Resolve and assist customers by taking incoming calls and making outbound calls Provide back up support for other office roles as required Qualifications: High school diploma or GED equivalent, or a combination of related experience and/or advanced training/education One or more years of experience as a dispatcher or in customer service Availability to work a Tuesday through Saturday schedule (Tuesday - Friday 9:00 a.m. to 6:00 p.m. and Saturday 7:00 a.m. to 4:00 p.m. with Sunday and Monday off) Ability to thrive in a fast-paced environment A strong degree of self-motivation to provide exceptional customer service to customers by phone while directing technicians by radio and tracking devices Excellent organizational skills and the ability to coordinate multiple appointments Demonstrated listening, written/verbal communication, and interpersonal skills Computer proficiency, including working knowledge of Microsoft Office products, including Excel and Word Knowledge of the local geographic territory Must pass background check and drug screening If you are interested in joining our team, please apply today!