Bay Area Community Health
Behavioral Health Manager with $9k sign on bonus
Bay Area Community Health, Fremont, California, United States, 94536
Behavioral Health Manager
This position will work under the direct supervision of the Director of Behavioral Health and Social Services (BHSS). As part of a multi-disciplinary team of healthcare providers under the leadership of the Director of BHSS, the Behavioral Health (BH) Manager will be responsible for supervising the clinical operation component of the BHSS program. This includes supervision and guidance to program staff, leading efforts in BH integration as well as for identifying improvement opportunities and innovations, designed to positively impact care delivery processes for Behavioral Health participants. Essential Responsibilities: Responsible for supervising the day-to-day management of BH staff. Participate in selection and recommendation to hire, train, supervise and evaluate staff. Participate in the development of operational procedures that promote BH integration with medical, dental, vision and other departments, quality patient-centered care, productivity and revenue enhancement, risk management, cost savings, employee engagement and satisfaction. Participate in peer reviews planning committee Supervise and train BH externs in an effort to improve recruitment and retention of staff In coordination with the Planning and Development Department, provide high-level input on grants related to BH services in order to maintain department program goals. Ensure HIPAA and BACH policies and procedures are maintained related to the input and update of confidential client files and database. Ensure collection and maintenance of accurate, up-to-date program documentation. Monitor program specific contracts and budgets to assure completion of program goals and objectives, and assure adherence to State and County regulations. Coordinate routine and timely compilation and analysis of statistical data and preparation of reports to agency and funders as required by contract(s) or assigned by supervisor. Work within program budget and coordinate related purchasing. Coordinate work site preparation for clinic audits and serve as BH point-of-contact with Clinic Manager at time of audit. Participate in community needs assessment, program planning and program resource allocation activities. Coordinate with Outreach and Planning & Development to represent BACH programs at meetings and interface with potential and community entities as relevant to programs. Coordinate routine peer reviews, implementation, and maintenance and monitor BH programs policies and procedures. Monitor staff safety and compliance with approved organizational policy and procedures. Model department staff on effective customer service and de-escalation techniques. Model maintaining a professional and respectful environment that supports teamwork while promoting the dignity, privacy and confidentiality of patients, their families, co-workers and volunteers. Participate in the development of and implementation of the BHSS program's budget and business plan. Secondary Responsibilities: Attend workshops, training, and meetings as needed and as requested. Perform other duties as assigned by supervisor. Outstanding Benefits Package! Comprehensive Health Coverage: 100% Employer-sponsored Medical, HRA, Dental, Vision, Life, Short and Long Term Disability. Generous Time Off: Up to 19 PTO days in your first year, 5 Paid Sick Days, 10 Paid Holidays, Paid Bereavement, and Paid Jury Duty. Retirement Savings: Up to 4% employer contributions to your 403b Retirement Plan. Professional Growth Support: Loan Repayment Program, Tuition Reimbursement, Scrubs Reimbursement, and CME for Providers. And Much More! Join us and enjoy these fantastic benefits designed to support your well-being and professional growth! Required education, experience, and training: Master's degree in Social Work and/or direct equivalent work experience. Minimum of two years' experience in behavioral health or related experience. Minimum one year of Supervisory or directly related Project Lead experience. Bilingual; Spanish highly desirable. Certifications/Licenses: LCSW or Psychologist preferred Critical Success Factors in this role include: Knowledge, Skills, and Abilities: The ability to work and act independently, and to make and carry out decisions with minimal supervision. The ability to communicate effectively, both orally and in writing. Proficiency in Microsoft Office. Strong interpersonal skills with the ability to lead teams and projects, and work collaboratively. Maintaining confidentiality and HIPAA compliance. Excellent organizational, time management and multi-tasking skills with attention to detail. Excellent customer service and client services philosophy in all interactions. Successfully manage multiple projects at the same time. Appreciation and respect for working with and serving a diverse population. The ability to investigate and analyze information, draw conclusions and problem solve. The ability to gather data, compile information and prepare reports. Physical Demands required of this position: Sitting, walking, and standing associated with a normal medical/clinical office environment. Regular bending, stretching, and lifting. Manual dexterity used to include, but not limited to: standard office equipment, and computer keyboard. Presenting information in front of a group. Reading and writing in order to review records for accuracy. This position requires the ability to work closely with high risk populations including, but not limited to HIV+, active substance users, and homeless individuals.
This position will work under the direct supervision of the Director of Behavioral Health and Social Services (BHSS). As part of a multi-disciplinary team of healthcare providers under the leadership of the Director of BHSS, the Behavioral Health (BH) Manager will be responsible for supervising the clinical operation component of the BHSS program. This includes supervision and guidance to program staff, leading efforts in BH integration as well as for identifying improvement opportunities and innovations, designed to positively impact care delivery processes for Behavioral Health participants. Essential Responsibilities: Responsible for supervising the day-to-day management of BH staff. Participate in selection and recommendation to hire, train, supervise and evaluate staff. Participate in the development of operational procedures that promote BH integration with medical, dental, vision and other departments, quality patient-centered care, productivity and revenue enhancement, risk management, cost savings, employee engagement and satisfaction. Participate in peer reviews planning committee Supervise and train BH externs in an effort to improve recruitment and retention of staff In coordination with the Planning and Development Department, provide high-level input on grants related to BH services in order to maintain department program goals. Ensure HIPAA and BACH policies and procedures are maintained related to the input and update of confidential client files and database. Ensure collection and maintenance of accurate, up-to-date program documentation. Monitor program specific contracts and budgets to assure completion of program goals and objectives, and assure adherence to State and County regulations. Coordinate routine and timely compilation and analysis of statistical data and preparation of reports to agency and funders as required by contract(s) or assigned by supervisor. Work within program budget and coordinate related purchasing. Coordinate work site preparation for clinic audits and serve as BH point-of-contact with Clinic Manager at time of audit. Participate in community needs assessment, program planning and program resource allocation activities. Coordinate with Outreach and Planning & Development to represent BACH programs at meetings and interface with potential and community entities as relevant to programs. Coordinate routine peer reviews, implementation, and maintenance and monitor BH programs policies and procedures. Monitor staff safety and compliance with approved organizational policy and procedures. Model department staff on effective customer service and de-escalation techniques. Model maintaining a professional and respectful environment that supports teamwork while promoting the dignity, privacy and confidentiality of patients, their families, co-workers and volunteers. Participate in the development of and implementation of the BHSS program's budget and business plan. Secondary Responsibilities: Attend workshops, training, and meetings as needed and as requested. Perform other duties as assigned by supervisor. Outstanding Benefits Package! Comprehensive Health Coverage: 100% Employer-sponsored Medical, HRA, Dental, Vision, Life, Short and Long Term Disability. Generous Time Off: Up to 19 PTO days in your first year, 5 Paid Sick Days, 10 Paid Holidays, Paid Bereavement, and Paid Jury Duty. Retirement Savings: Up to 4% employer contributions to your 403b Retirement Plan. Professional Growth Support: Loan Repayment Program, Tuition Reimbursement, Scrubs Reimbursement, and CME for Providers. And Much More! Join us and enjoy these fantastic benefits designed to support your well-being and professional growth! Required education, experience, and training: Master's degree in Social Work and/or direct equivalent work experience. Minimum of two years' experience in behavioral health or related experience. Minimum one year of Supervisory or directly related Project Lead experience. Bilingual; Spanish highly desirable. Certifications/Licenses: LCSW or Psychologist preferred Critical Success Factors in this role include: Knowledge, Skills, and Abilities: The ability to work and act independently, and to make and carry out decisions with minimal supervision. The ability to communicate effectively, both orally and in writing. Proficiency in Microsoft Office. Strong interpersonal skills with the ability to lead teams and projects, and work collaboratively. Maintaining confidentiality and HIPAA compliance. Excellent organizational, time management and multi-tasking skills with attention to detail. Excellent customer service and client services philosophy in all interactions. Successfully manage multiple projects at the same time. Appreciation and respect for working with and serving a diverse population. The ability to investigate and analyze information, draw conclusions and problem solve. The ability to gather data, compile information and prepare reports. Physical Demands required of this position: Sitting, walking, and standing associated with a normal medical/clinical office environment. Regular bending, stretching, and lifting. Manual dexterity used to include, but not limited to: standard office equipment, and computer keyboard. Presenting information in front of a group. Reading and writing in order to review records for accuracy. This position requires the ability to work closely with high risk populations including, but not limited to HIV+, active substance users, and homeless individuals.