SHI
Solutions Engineer
The Solutions Engineer collaborates with account teams to assess customer data center environments and design tailored infrastructure solutions that align with business objectives. This role involves building technical relationships with OEMs, providing training to sales teams and customers, managing the solution practice pipeline, and engaging with various client contacts to identify technology opportunities across Data Center, Cloud, Network, Security, and Services spaces. Role Description Collaborate with account teams to evaluate and understand customer data center environments and infrastructure technologies. Design and propose tailored infrastructure solutions that align with customers' business objectives. Build and maintain technical relationships with OEMs and strategic partners, and stay updated on the latest product information. Provide product training and technical education to the sales team and customers. Act as a trusted IT advisor for customers, partnering with Field Account Executives. Manage the solution practice pipeline by developing strategies for top prospects and acquiring new business. Identify and uncover technology opportunities within Data Center, Cloud, Network, Security, Collaboration, and Services spaces. Develop solutions that fit customers' needs and budgets through strategic planning. Engage with multiple layers of client contacts, including CIOs, IT Directors, and CTOs, to ensure comprehensive account management. Educate and develop sales teams on technical selling, product training, services, and technology trends. Behaviors and Competencies: Presenting, Negotiation, Communication, Detail-Oriented, Organization, Follow-Up, Problem-Solving, Relationship Building, Documentation, Results Orientation. Skill Level Requirements Experience working in complex Data Center sales opportunities - Intermediate Ability to design data center infrastructures that include hybrid cloud, hyper converged, software-defined data center (SDDC), infrastructure/platform as a service, automation, containerization, and Data Center Management Platforms - Intermediate Strong knowledge of Virtualization technologies, Hypervisors, server virtualization, Software Defined Data Center, containerization, and automation - Intermediate Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process - Intermediate Expertise in mainstream technologies to include: Dell Technologies, NetApp, HPE, Cisco, Pure Storage, Azure, AWS, Veeam, Nutanix - Intermediate Experience with Disaster Recovery, Business Continuity and High Availability Solutions (backup/recovery, data protection, mirroring, active/standby, active/active, clustering) - Intermediate Other Requirements Completed Bachelor's Degree or relevant work experience required 3-5 years of experience in a similar role Ability to travel to SHI, Partner, and Customer Events Advanced certification in one or more of the following mainstream technologies preferred: Dell Technologies, Cisco, VMware, NetApp, Pure Storage, HPE, Azure, AWS, Commvault, Rubrik, Cohesity, Veeam, Nutanix The estimated annual pay range for this position is $160,000 - $260,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
The Solutions Engineer collaborates with account teams to assess customer data center environments and design tailored infrastructure solutions that align with business objectives. This role involves building technical relationships with OEMs, providing training to sales teams and customers, managing the solution practice pipeline, and engaging with various client contacts to identify technology opportunities across Data Center, Cloud, Network, Security, and Services spaces. Role Description Collaborate with account teams to evaluate and understand customer data center environments and infrastructure technologies. Design and propose tailored infrastructure solutions that align with customers' business objectives. Build and maintain technical relationships with OEMs and strategic partners, and stay updated on the latest product information. Provide product training and technical education to the sales team and customers. Act as a trusted IT advisor for customers, partnering with Field Account Executives. Manage the solution practice pipeline by developing strategies for top prospects and acquiring new business. Identify and uncover technology opportunities within Data Center, Cloud, Network, Security, Collaboration, and Services spaces. Develop solutions that fit customers' needs and budgets through strategic planning. Engage with multiple layers of client contacts, including CIOs, IT Directors, and CTOs, to ensure comprehensive account management. Educate and develop sales teams on technical selling, product training, services, and technology trends. Behaviors and Competencies: Presenting, Negotiation, Communication, Detail-Oriented, Organization, Follow-Up, Problem-Solving, Relationship Building, Documentation, Results Orientation. Skill Level Requirements Experience working in complex Data Center sales opportunities - Intermediate Ability to design data center infrastructures that include hybrid cloud, hyper converged, software-defined data center (SDDC), infrastructure/platform as a service, automation, containerization, and Data Center Management Platforms - Intermediate Strong knowledge of Virtualization technologies, Hypervisors, server virtualization, Software Defined Data Center, containerization, and automation - Intermediate Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process - Intermediate Expertise in mainstream technologies to include: Dell Technologies, NetApp, HPE, Cisco, Pure Storage, Azure, AWS, Veeam, Nutanix - Intermediate Experience with Disaster Recovery, Business Continuity and High Availability Solutions (backup/recovery, data protection, mirroring, active/standby, active/active, clustering) - Intermediate Other Requirements Completed Bachelor's Degree or relevant work experience required 3-5 years of experience in a similar role Ability to travel to SHI, Partner, and Customer Events Advanced certification in one or more of the following mainstream technologies preferred: Dell Technologies, Cisco, VMware, NetApp, Pure Storage, HPE, Azure, AWS, Commvault, Rubrik, Cohesity, Veeam, Nutanix The estimated annual pay range for this position is $160,000 - $260,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.