Polk County Sheriff's Office
Animal Control Service Specialist
Polk County Sheriff's Office, Winter Haven, Florida, United States, 33880
Position Concept
The Animal Control Service Specialist performs clerical and public contact work responding to inquiries and/or discussing county animal control information, services and ordinance requirements. The member performs clerical, fiscal and record keeping duties and tasks specific to the position. The most important and essential job function of the position is attitude which includes the following: interacting positively and cooperating with co-workers, responding politely to customers, working as a team member, functioning under intense time pressure and responding in a positive manner to supervision. The Animal Control Service Specialist may perform other related duties and tasks, as required and shall have the physical, mental and emotional abilities to perform the essential job duties of the position. Essential Functions
Screen incoming calls Perform data entry Receive/review citizen complaints Redeem/adopt to animal owner Issue/process citations Collect fees and reconcile accounts Respond to court subpoenas Refer cases appropriately Advise citizens of information/compliance Operate radio base dispatch unit Complete/distribute forms/documents Maintain files Act as office receptionist Issue animal licenses Respond to telephone and visitor inquiries Respond to court ordered subpoena Maintain training Perform clerical duties as required Education, Professional Certification or License
High School or GED Valid Florida driver's license Notary for the State of Florida Successful completion of a 40 hour minimum standards training course approved by the Florida Animal Control Association preferred Professional Experience
Demonstrated proficiency of keyboarding 35 words per minute with no more than 5 errors Minimum two (2) years clerical office experience which include customer service and bookkeeping, accounting or a closely related field preferred College course work may be substituted for required experience Environmental Conditions
Works is subject to call and must carry an issued pager Must be able to work shift work Knowledge of
CSO policy and procedures Animal control services/requirements Geographical area Filing system Office equipment Various software Adoption/redemption procedures Animal Control Section policy/procedures Radio codes/signals Resources Office supplies Appropriate forms Notary laws Judicial procedures Ability to
Read and write English Operate office equipment Read a map Follow written/oral instructions Operate dispatch Provide exceptional customer service Operate motor vehicle Operate calculator Recognize and count U.S. currency Skills
Basic mathematical Computer Interpersonal Telephone Clerical Analytical Basic accounting Organizational Accounting Keyboarding Physical Requirements
Speak English understandably Manual dexterity Ambulate independently Walk Lift/drag/carry 35 lbs. Sit for long periods Stand for long periods See at normal range or with accommodation Hear at normal level or with accommodation Min
USD $39,796.64/Yr. Max
USD $54,238.91/Yr.
The Animal Control Service Specialist performs clerical and public contact work responding to inquiries and/or discussing county animal control information, services and ordinance requirements. The member performs clerical, fiscal and record keeping duties and tasks specific to the position. The most important and essential job function of the position is attitude which includes the following: interacting positively and cooperating with co-workers, responding politely to customers, working as a team member, functioning under intense time pressure and responding in a positive manner to supervision. The Animal Control Service Specialist may perform other related duties and tasks, as required and shall have the physical, mental and emotional abilities to perform the essential job duties of the position. Essential Functions
Screen incoming calls Perform data entry Receive/review citizen complaints Redeem/adopt to animal owner Issue/process citations Collect fees and reconcile accounts Respond to court subpoenas Refer cases appropriately Advise citizens of information/compliance Operate radio base dispatch unit Complete/distribute forms/documents Maintain files Act as office receptionist Issue animal licenses Respond to telephone and visitor inquiries Respond to court ordered subpoena Maintain training Perform clerical duties as required Education, Professional Certification or License
High School or GED Valid Florida driver's license Notary for the State of Florida Successful completion of a 40 hour minimum standards training course approved by the Florida Animal Control Association preferred Professional Experience
Demonstrated proficiency of keyboarding 35 words per minute with no more than 5 errors Minimum two (2) years clerical office experience which include customer service and bookkeeping, accounting or a closely related field preferred College course work may be substituted for required experience Environmental Conditions
Works is subject to call and must carry an issued pager Must be able to work shift work Knowledge of
CSO policy and procedures Animal control services/requirements Geographical area Filing system Office equipment Various software Adoption/redemption procedures Animal Control Section policy/procedures Radio codes/signals Resources Office supplies Appropriate forms Notary laws Judicial procedures Ability to
Read and write English Operate office equipment Read a map Follow written/oral instructions Operate dispatch Provide exceptional customer service Operate motor vehicle Operate calculator Recognize and count U.S. currency Skills
Basic mathematical Computer Interpersonal Telephone Clerical Analytical Basic accounting Organizational Accounting Keyboarding Physical Requirements
Speak English understandably Manual dexterity Ambulate independently Walk Lift/drag/carry 35 lbs. Sit for long periods Stand for long periods See at normal range or with accommodation Hear at normal level or with accommodation Min
USD $39,796.64/Yr. Max
USD $54,238.91/Yr.