Washington State University
Student Care Specialist
Washington State University, Pullman, Washington, United States, 99164
locations
Pullman, WA
time type
Full time
posted on
Posted Yesterday
time left to apply
End Date: March 10, 2025 (15 days left to apply)
job requisition id
R-13157
Online applications must be received before 12:00am on: March 10, 2025
If a date is not listed above, review the Applicant Instructions below for more details. Available Title(s): 1483-YN_ADMINPRO - Student Services Coordinator/Advisor 3
Business Title: Student Care Specialist
Employee Type: Admin. Professional
Position Details: Summary of Duties: The Student Services Advisor 3 serves as a team leader and provides robust oversight and training for student case management support. This position is responsible for intervention, support, and prevention programs to assist students in distress, encountering challenges that impact their academic and personal success, or experiencing hospitalization or medical needs that require extensive and on-going case management. Coordinates the development, implementation, and/or administration of campus-wide student services programs and initiatives along with advising and counseling students. Required Qualifications Positions require a Bachelor's degree and four (4) years of professional work experience in student services or related
education/experience.
One (1) or more years of experience leading or directing the work of others. A Master's degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year?for?year basis.
Master's degree in counseling, psychology, education, social work, or related field.
Professional work performed in a medical setting is desired, and creditable towards the work experience requirements.
Excellent verbal/written communication and interpersonal skills.
Demonstrated ability to work effectively in a diverse team environment.
Demonstrated ability to prioritize tasks effectively.
Ability to attend to fine details, stay organized, and multi-task.
Experience working with diverse faculty, students, staff, and parents and families of students.
Demonstrated ability to exercise professional judgement and leadership, including the ability to work independently.
Ability to work a flexible schedule, which may include working extended time frames, including late hours and weekends.
Preferred Qualifications Previous work experience at an institution of higher education.
Experience working with Maxient Software. Experience working with Title IX,
VAWA
,
ADA
, Title II,
FERPA
, and other regulations associated with the position.
Additional Information: This is a
full time
(100
%
FTE),
permanent
position. This position is overtime
eligible. Monthly Salary: $4,508.70 - $5,635.87
|
Commensurate with experience and qualifications
In accordance with
RCW 49.58.110
, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position.
Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the
detailed Summary of Benefits offered by WSU for AP staff
and
Total Compensation
.
About
Department/College/Area/
Campus:
https://deanofstudents.wsu.edu/home/ Area/College: Student Affairs Department Name: Office of the Dean of Students Location: Pullman, WA 99164 Application Instructions: Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.
1) Resume
2) Cover Letter External candidates
, upload all documents in the "Application Document" section of your application.
Current WSU Employees (internal candidates)
, before starting your Workday application,
please use these instructions to update your education and experience in your worker profile in Workday
. Internal candidates, upload all documents in the "Resume/Cover Letter" section of your application.
Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.
Reference contact information will be requested later in the recruitment process through Workday.
Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by
RCW 74.34
, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made. Time Type: Full time
Position Term: 12 Month
WASHINGTON STATE UNIVERSITY IS AN EQUAL
OPPORTUNITY/AFFIRMATIVE
ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply. WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services. WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or
hrs@wsu.edu
. Notice of Non-Discrimination WSU prohibits sex discrimination in any education program or activity that it operates compliant with Title IX. Inquiries regarding Title IX and reports of sex discrimination can be directed to the
WSU Title IX Coordinator
. More information on WSU's policies and procedures to respond to discrimination and harassment are available here:
Nondiscrimination statement
.
Pullman, WA
time type
Full time
posted on
Posted Yesterday
time left to apply
End Date: March 10, 2025 (15 days left to apply)
job requisition id
R-13157
Online applications must be received before 12:00am on: March 10, 2025
If a date is not listed above, review the Applicant Instructions below for more details. Available Title(s): 1483-YN_ADMINPRO - Student Services Coordinator/Advisor 3
Business Title: Student Care Specialist
Employee Type: Admin. Professional
Position Details: Summary of Duties: The Student Services Advisor 3 serves as a team leader and provides robust oversight and training for student case management support. This position is responsible for intervention, support, and prevention programs to assist students in distress, encountering challenges that impact their academic and personal success, or experiencing hospitalization or medical needs that require extensive and on-going case management. Coordinates the development, implementation, and/or administration of campus-wide student services programs and initiatives along with advising and counseling students. Required Qualifications Positions require a Bachelor's degree and four (4) years of professional work experience in student services or related
education/experience.
One (1) or more years of experience leading or directing the work of others. A Master's degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year?for?year basis.
Master's degree in counseling, psychology, education, social work, or related field.
Professional work performed in a medical setting is desired, and creditable towards the work experience requirements.
Excellent verbal/written communication and interpersonal skills.
Demonstrated ability to work effectively in a diverse team environment.
Demonstrated ability to prioritize tasks effectively.
Ability to attend to fine details, stay organized, and multi-task.
Experience working with diverse faculty, students, staff, and parents and families of students.
Demonstrated ability to exercise professional judgement and leadership, including the ability to work independently.
Ability to work a flexible schedule, which may include working extended time frames, including late hours and weekends.
Preferred Qualifications Previous work experience at an institution of higher education.
Experience working with Maxient Software. Experience working with Title IX,
VAWA
,
ADA
, Title II,
FERPA
, and other regulations associated with the position.
Additional Information: This is a
full time
(100
%
FTE),
permanent
position. This position is overtime
eligible. Monthly Salary: $4,508.70 - $5,635.87
|
Commensurate with experience and qualifications
In accordance with
RCW 49.58.110
, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position.
Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the
detailed Summary of Benefits offered by WSU for AP staff
and
Total Compensation
.
About
Department/College/Area/
Campus:
https://deanofstudents.wsu.edu/home/ Area/College: Student Affairs Department Name: Office of the Dean of Students Location: Pullman, WA 99164 Application Instructions: Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.
1) Resume
2) Cover Letter External candidates
, upload all documents in the "Application Document" section of your application.
Current WSU Employees (internal candidates)
, before starting your Workday application,
please use these instructions to update your education and experience in your worker profile in Workday
. Internal candidates, upload all documents in the "Resume/Cover Letter" section of your application.
Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.
Reference contact information will be requested later in the recruitment process through Workday.
Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by
RCW 74.34
, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made. Time Type: Full time
Position Term: 12 Month
WASHINGTON STATE UNIVERSITY IS AN EQUAL
OPPORTUNITY/AFFIRMATIVE
ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply. WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services. WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or
hrs@wsu.edu
. Notice of Non-Discrimination WSU prohibits sex discrimination in any education program or activity that it operates compliant with Title IX. Inquiries regarding Title IX and reports of sex discrimination can be directed to the
WSU Title IX Coordinator
. More information on WSU's policies and procedures to respond to discrimination and harassment are available here:
Nondiscrimination statement
.