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Four Seasons Hotels

Catering Sales Manager (Temporary)

Four Seasons Hotels, Palo Alto, California, United States, 94303

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Catering Sales Manager (Temporary)

Four Seasons Hotel Silicon Valley is currently looking for a Catering Sales Manager (Temporary). Responsibilities and essential job functions include but are not limited to the following: Client Relationship Management: Develop and maintain trusted client relationships, understanding their needs to deliver exceptional service that secures repeat business and referrals. Event Planning and Coordination: Oversee all aspects of event planning, from menu selection and logistical arrangements to staffing and event setup, ensuring seamless execution and adherence to Four Seasons standards. Sales and Revenue Generation: Generate new business leads, negotiate contracts, and close catering sales for events. Upsell and cross-sell services to optimize revenue across all food & beverage outlets. Banquet Event Orders (BEOs): Develop and manage BEOs and Resumes, ensuring accurate communication of event details to all departments involved. Financial Management: Create cost estimates, manage budgets, and coordinate billing with the Accounting team. Ensure profitability while meeting client expectations and maintaining high standards. Vendor and Department Collaboration: Work closely with Culinary, Banquet, Reservations, and Front Desk teams to ensure flawless event coordination. Manage relationships with third-party vendors and oversee load-in and event breakdown. Quality Assurance and Post-Event Follow-up: Conduct post-event evaluations and collect feedback to assess client satisfaction and enhance future event planning. Participate in daily and weekly meetings to report on event updates and client needs. Qualifications and skills: Experience: Minimum 3 years in a similar role within a luxury or ultra-luxury hotel. Education: Associate's degree in hospitality, event planning, or related field preferred. Skills: Proficiency in Delphi, Microsoft Office Suite, and strong familiarity with event planning software. Exceptional communication, organizational skills, and problem-solving ability. Language: Required to speak, read and write English, with fluency in other languages preferred. Schedule: Must be able to work evenings and weekends. Grooming: All colleagues must maintain a neat, and well-groomed appearance (specific standards will be provided). Personal Attributes: A proactive, detail-oriented relationship builder with a passion for hospitality and high standards of service. Eligibility: Must provide work authorization document - proof of eligibility to work in the United States of America. This role is a temporary position from September 1 to December 31, 2025. What to expect: Salary Range - $70K to $75K Be part of a cohesive team with opportunities to build a successful career with global potential. Free employee meals prepared by the culinary team. Complimentary dry cleaning of employee uniforms. Free employee parking. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.