NY Staffing
Sr. Mgr Tech Del/Partner Mgmt - KYC Engineering
NY Staffing, Mount Laurel, New Jersey, United States, 08054
Senior Manager Technology (KYC Engineering)
Work Location: Mount Laurel, New Jersey, United States Of America Hours: 40 Pay Details: $110,760 - $178,880 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line Of Business: Technology Solutions Job Description
The Snr Manager Technology (KYC Engineering) is responsible for the design, Technology development and support of the KYC Platform coordinating with multiple development teams across the organization. This entails leading a Tech Team, aligning with other delivery Teams, Vendors and Senior management to follow a product vision, delivering a prioritized product backlog, managing delivery blockers. The Snr Manager KYC Engineering should always be considering how to maximize value, assessing how the product or the delivery process can be continuously improved, contributes to a positive work environment and ensures that work embodies the Agile principles of transparency, collaboration, and engagement. This role will primarily support KYC Product for AMCB (US) Key Responsibilities
Develop and execute KYC (Know Your Customer) Technology strategy & planning process to establish priorities and drive change across the organization. Responsible for the end-to-end lifecycle management of business capabilities to effectively enable KYC program and to execute, and evolve long term Product /Business Capability Roadmaps. Challenge the norm and provide the thought leadership in KYC required control solutions which meet regulatory expectation and deliver the best-in-class customer and colleague experience. Work with senior business and Tech leaders to ensure our product capabilities and solutions are functionally aligned with requirements and that a fit for purpose solution is designed, with the support from AVP, KYC Engineering. Mobilize teams & ensures alignment, manage interdependencies, prioritize with other partners to achieve the value. Collaborate with Governance, Information Security, & engineering teams to guide the design and Implementation of frameworks, standards, and processes to meet banks Audit & Compliance requirements. Supports any regulator exam, audit, or other relevant control execution and review of the KYC Products. Govern vendor services and risks associated to KYC Products Depth & Scope
Role generally supports a significant business area, product group, Enterprise Platform, Service or Capability under a Segment CIO or technology functional area Sets work direction at an operational level, works autonomously in the management of the unit and collaborates with other business or technology leaders to establish and execute on common goals with a medium to longer term business perspective Expert knowledge of the business and bank technology standards (e.g., infrastructure, architecture, processes, applications) from a strategic perspective and managing/ directing teams and projects Sound knowledge of external competition, emerging, industry and/or market trends in relation to own business Integrator role that oversees various technology functions / resources to deliver business technical solutions or shared service Oversees a sizeable and varied team of technology professionals (e.g., up to 50+ consisting of Application Developers, Solutions Designers, Business Systems Analysts, Specialists, and/or Project Managers) in the end to end delivery of complex projects, system enhancements / applications and/or application or service management Directs/manages large-scale applications/ projects across multiple product lines/ businesses, involving significant scope and complexity Understands strategic direction (including financials) and champions alliances to benefit the Bank and/or department Advocates for operational improvements to enhance the divisions value to the organization Education & Experience
Undergraduate degree or Technical Certificate Graduate degree, preferred 10+ years related experience Expert knowledge of the business and bank technology standards (e.g., infrastructure, architecture, processes, applications) from a strategic perspective and managing/ directing teams and projects Sound knowledge of external competition, emerging, industry and/or market trends in relation to own business Understands strategic direction (including financials) and champions alliances to benefit the Bank and/or department; advocates for operational improvements to enhance the divisions value to the organization Preferred Qualifications
10+ years of experience in managing Enterprise Technology teams including strategy, design, development, and support. Proven experience leading cross-functional teams, including developers, cloud architects, data engineers and business analysts. Experience working with third-party vendors, particularly in implementing and optimizing large scale Pega and Azure applications. Strong understanding of Pega Platform including development best practices, configuration and integration with external systems. (Pega CLM framework experience preferred). Proficiency in defining technical roadmaps, decisions on technology stacks and guiding teams on best practices. Proficiency in architecting, designing, and deploying applications in a cloud native environment particularly on Azure. Strong understanding of RESTful architecture, microservices design patterns and best practices for API security.(e.g: OAuth2.0, JWT, SAML) Proven experience designing, managing, and scaling data streaming pipelines using Kafka. Knowledge of topics, partitions, brokers, schemas and streams. Strong understanding and delivery experience with Agile methodologies like Scrum, Kanban and DevOps practices. Good understanding of current regulatory environment and related implications to identity management, security and audit compliance. Customer Accountabilities
Understands and supports the Banks Customer Service Strategy Considers the impact of advice and decisions on the well-being of the Bank, as well as its customers, its employees and stakeholders Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunity Leads, coaches and models quality service delivery at every interaction Supports the ongoing improvement of the partner/Customer experience Employee/Team Accountabilities
Sets appropriate context for the business unit/function to enable optimal performance and alignment to strategy Supports the creation of goals and objectives for the business unit/function as well as communicate those goals and objectives to the team Builds capability support / executes plans to acquire, develop and retain the diverse teams with the skills and experience necessary to realize on current and future business strategies Role model behaviors consistent with TD's leadership profile, customer and employee experience agendas and risk and control culture Creates an extraordinary place to work advance and sustain a unique, inclusive culture that reflects TD's diversity agenda, and creates an extraordinary employee experience Leads, coaches and develops a highly effective team by ensuring ongoing training and performance and development management Physical Requirements
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel
Occasional International Travel
Never Performing sedentary work
Continuous Performing multiple tasks
Continuous Operating standard office equipment - Continuous Responding quickly to sounds
Occasional Sitting
Continuous Standing
Occasional Walking
Occasional Moving safely in confined spaces
Occasional Lifting/Carrying (under 25 lbs.)
Occasional Lifting/Carrying (over 25 lbs.)
Never Squatting
Occasional Bending
Occasional Kneeling
Never Crawling
Never Climbing
Never Reaching overhead
Never Reaching forward
Occasional Pushing
Never Pulling
Never Twisting
Never Concentrating for long periods of time
Continuous Applying common sense to deal with problems involving standardized situations
Continuous Reading, writing and comprehending instructions
Continuous Adding, subtracting, multiplying and dividing
Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing
and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in
Work Location: Mount Laurel, New Jersey, United States Of America Hours: 40 Pay Details: $110,760 - $178,880 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line Of Business: Technology Solutions Job Description
The Snr Manager Technology (KYC Engineering) is responsible for the design, Technology development and support of the KYC Platform coordinating with multiple development teams across the organization. This entails leading a Tech Team, aligning with other delivery Teams, Vendors and Senior management to follow a product vision, delivering a prioritized product backlog, managing delivery blockers. The Snr Manager KYC Engineering should always be considering how to maximize value, assessing how the product or the delivery process can be continuously improved, contributes to a positive work environment and ensures that work embodies the Agile principles of transparency, collaboration, and engagement. This role will primarily support KYC Product for AMCB (US) Key Responsibilities
Develop and execute KYC (Know Your Customer) Technology strategy & planning process to establish priorities and drive change across the organization. Responsible for the end-to-end lifecycle management of business capabilities to effectively enable KYC program and to execute, and evolve long term Product /Business Capability Roadmaps. Challenge the norm and provide the thought leadership in KYC required control solutions which meet regulatory expectation and deliver the best-in-class customer and colleague experience. Work with senior business and Tech leaders to ensure our product capabilities and solutions are functionally aligned with requirements and that a fit for purpose solution is designed, with the support from AVP, KYC Engineering. Mobilize teams & ensures alignment, manage interdependencies, prioritize with other partners to achieve the value. Collaborate with Governance, Information Security, & engineering teams to guide the design and Implementation of frameworks, standards, and processes to meet banks Audit & Compliance requirements. Supports any regulator exam, audit, or other relevant control execution and review of the KYC Products. Govern vendor services and risks associated to KYC Products Depth & Scope
Role generally supports a significant business area, product group, Enterprise Platform, Service or Capability under a Segment CIO or technology functional area Sets work direction at an operational level, works autonomously in the management of the unit and collaborates with other business or technology leaders to establish and execute on common goals with a medium to longer term business perspective Expert knowledge of the business and bank technology standards (e.g., infrastructure, architecture, processes, applications) from a strategic perspective and managing/ directing teams and projects Sound knowledge of external competition, emerging, industry and/or market trends in relation to own business Integrator role that oversees various technology functions / resources to deliver business technical solutions or shared service Oversees a sizeable and varied team of technology professionals (e.g., up to 50+ consisting of Application Developers, Solutions Designers, Business Systems Analysts, Specialists, and/or Project Managers) in the end to end delivery of complex projects, system enhancements / applications and/or application or service management Directs/manages large-scale applications/ projects across multiple product lines/ businesses, involving significant scope and complexity Understands strategic direction (including financials) and champions alliances to benefit the Bank and/or department Advocates for operational improvements to enhance the divisions value to the organization Education & Experience
Undergraduate degree or Technical Certificate Graduate degree, preferred 10+ years related experience Expert knowledge of the business and bank technology standards (e.g., infrastructure, architecture, processes, applications) from a strategic perspective and managing/ directing teams and projects Sound knowledge of external competition, emerging, industry and/or market trends in relation to own business Understands strategic direction (including financials) and champions alliances to benefit the Bank and/or department; advocates for operational improvements to enhance the divisions value to the organization Preferred Qualifications
10+ years of experience in managing Enterprise Technology teams including strategy, design, development, and support. Proven experience leading cross-functional teams, including developers, cloud architects, data engineers and business analysts. Experience working with third-party vendors, particularly in implementing and optimizing large scale Pega and Azure applications. Strong understanding of Pega Platform including development best practices, configuration and integration with external systems. (Pega CLM framework experience preferred). Proficiency in defining technical roadmaps, decisions on technology stacks and guiding teams on best practices. Proficiency in architecting, designing, and deploying applications in a cloud native environment particularly on Azure. Strong understanding of RESTful architecture, microservices design patterns and best practices for API security.(e.g: OAuth2.0, JWT, SAML) Proven experience designing, managing, and scaling data streaming pipelines using Kafka. Knowledge of topics, partitions, brokers, schemas and streams. Strong understanding and delivery experience with Agile methodologies like Scrum, Kanban and DevOps practices. Good understanding of current regulatory environment and related implications to identity management, security and audit compliance. Customer Accountabilities
Understands and supports the Banks Customer Service Strategy Considers the impact of advice and decisions on the well-being of the Bank, as well as its customers, its employees and stakeholders Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunity Leads, coaches and models quality service delivery at every interaction Supports the ongoing improvement of the partner/Customer experience Employee/Team Accountabilities
Sets appropriate context for the business unit/function to enable optimal performance and alignment to strategy Supports the creation of goals and objectives for the business unit/function as well as communicate those goals and objectives to the team Builds capability support / executes plans to acquire, develop and retain the diverse teams with the skills and experience necessary to realize on current and future business strategies Role model behaviors consistent with TD's leadership profile, customer and employee experience agendas and risk and control culture Creates an extraordinary place to work advance and sustain a unique, inclusive culture that reflects TD's diversity agenda, and creates an extraordinary employee experience Leads, coaches and develops a highly effective team by ensuring ongoing training and performance and development management Physical Requirements
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel
Occasional International Travel
Never Performing sedentary work
Continuous Performing multiple tasks
Continuous Operating standard office equipment - Continuous Responding quickly to sounds
Occasional Sitting
Continuous Standing
Occasional Walking
Occasional Moving safely in confined spaces
Occasional Lifting/Carrying (under 25 lbs.)
Occasional Lifting/Carrying (over 25 lbs.)
Never Squatting
Occasional Bending
Occasional Kneeling
Never Crawling
Never Climbing
Never Reaching overhead
Never Reaching forward
Occasional Pushing
Never Pulling
Never Twisting
Never Concentrating for long periods of time
Continuous Applying common sense to deal with problems involving standardized situations
Continuous Reading, writing and comprehending instructions
Continuous Adding, subtracting, multiplying and dividing
Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing
and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in