Four Seasons Hotels
In-Room Dining Server
The Four Seasons Hotel Chicago is looking for a talented In-Room Dining Server. The In-Room Dining Server is an essential member of the Food and Beverage team dedicated to providing exceptional quality and service to our guests. The In-Room Dining Server is responsible for developing a rapport with guests. This individual will maintain a friendly, courteous, and professional manner in all dealings with guests, patrons, and other employees. Execute and facilitate service in cooperation with other IRD coordinators, IRD servers, cooks, chefs, stewards, and managers. Ensures guests receive responsive, professional, and gracious service at all times. What You Will Do: Participate in pre-shift meetings for daily updates and continuous knowledge development. Display, at all times, a friendly, courteous, and professional manner in all dealings with guests, patrons, and other employees. Perform tasks and projects as delegated by the leadership team. Execute and facilitate service in cooperation with room service coordinator, other servers, cooks, chefs, stewards, and managers. Facilitates communication between FOH & BOH. Ensures guests receive responsive, professional, and gracious service at all times. Develops rapport with guests. Describe menu features as needed (including changes and additions). Answer any food and beverage related questions in regards to the menu offerings. Liaise with coordinator to ensure communication at all times. Understand the order taken by coordinator and any changes in the menu, dietary restrictions, food allergies, etc. Assist chef in expediting food. Ensure that all food products are consistently prepared and served according to the standards. Maintain a clean and safe environment at all times (including hot boxes, carts, guestroom floors, and landings). Take guests order in the absence of a coordinator. Plate & prepare small food items and accompaniments. Collect guest dishes upon meal completion, including breakdown and cleaning of table. Deliver guestroom amenities in a timely and efficient manner. Deliver, stock, and re-stock private bars. Deliver miscellaneous items as requested (ice buckets, plate ware, glassware, silverware, condiments, etc.) Ensure timely delivery of spa related orders. Set-up, breakdown, and execution of boardroom events and BEOs (including internal events, one-on-one meetings, in-suite dinner, office events, etc.) What You Bring: 1 year of F&B experience Experience in a luxury hotel preferred We are looking for individuals who possess a high level of attention to detail and a strong work ethic. The ability to multitask and prioritize is also essential for this position. Successful candidates will be a willing team player, comfortable with electronic systems, and willing to accept assignments on an as-needed basis, in order to promote teamwork. Schedule & Hours: Full Time Flexibility to work early mornings, evenings, weekends, and holidays. What We Offer: Compensation: $12.47 - $13.79 per hour + tips Competitive benefits (Medical, Dental, Vision) Paid Time Off & Holiday Pay 401(k) Retirement Plan including Employer Matching Program Energizing Employee Culture where you are encouraged to be your true self! Comprehensive learning and development programs to help you master your craft. Inclusive and diverse employee engagement & recognition events all year-round. Exclusive discount and travel programs with Four Seasons Complimentary Dry Cleaning for Employee Uniforms & Employee Meals And so much more! Candidates must have valid work authorization for the U.S. Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. Internal Four Seasons Hotels & Resorts employees may be eligible for visa sponsorship via an L-1A Visa. Please contact your People & Culture Team regarding eligibility. If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact the People & Culture Department at 312-649-2153. Don't miss this opportunity to be part of our award-winning team, while developing your career with the world's leading luxury hotel company! We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
The Four Seasons Hotel Chicago is looking for a talented In-Room Dining Server. The In-Room Dining Server is an essential member of the Food and Beverage team dedicated to providing exceptional quality and service to our guests. The In-Room Dining Server is responsible for developing a rapport with guests. This individual will maintain a friendly, courteous, and professional manner in all dealings with guests, patrons, and other employees. Execute and facilitate service in cooperation with other IRD coordinators, IRD servers, cooks, chefs, stewards, and managers. Ensures guests receive responsive, professional, and gracious service at all times. What You Will Do: Participate in pre-shift meetings for daily updates and continuous knowledge development. Display, at all times, a friendly, courteous, and professional manner in all dealings with guests, patrons, and other employees. Perform tasks and projects as delegated by the leadership team. Execute and facilitate service in cooperation with room service coordinator, other servers, cooks, chefs, stewards, and managers. Facilitates communication between FOH & BOH. Ensures guests receive responsive, professional, and gracious service at all times. Develops rapport with guests. Describe menu features as needed (including changes and additions). Answer any food and beverage related questions in regards to the menu offerings. Liaise with coordinator to ensure communication at all times. Understand the order taken by coordinator and any changes in the menu, dietary restrictions, food allergies, etc. Assist chef in expediting food. Ensure that all food products are consistently prepared and served according to the standards. Maintain a clean and safe environment at all times (including hot boxes, carts, guestroom floors, and landings). Take guests order in the absence of a coordinator. Plate & prepare small food items and accompaniments. Collect guest dishes upon meal completion, including breakdown and cleaning of table. Deliver guestroom amenities in a timely and efficient manner. Deliver, stock, and re-stock private bars. Deliver miscellaneous items as requested (ice buckets, plate ware, glassware, silverware, condiments, etc.) Ensure timely delivery of spa related orders. Set-up, breakdown, and execution of boardroom events and BEOs (including internal events, one-on-one meetings, in-suite dinner, office events, etc.) What You Bring: 1 year of F&B experience Experience in a luxury hotel preferred We are looking for individuals who possess a high level of attention to detail and a strong work ethic. The ability to multitask and prioritize is also essential for this position. Successful candidates will be a willing team player, comfortable with electronic systems, and willing to accept assignments on an as-needed basis, in order to promote teamwork. Schedule & Hours: Full Time Flexibility to work early mornings, evenings, weekends, and holidays. What We Offer: Compensation: $12.47 - $13.79 per hour + tips Competitive benefits (Medical, Dental, Vision) Paid Time Off & Holiday Pay 401(k) Retirement Plan including Employer Matching Program Energizing Employee Culture where you are encouraged to be your true self! Comprehensive learning and development programs to help you master your craft. Inclusive and diverse employee engagement & recognition events all year-round. Exclusive discount and travel programs with Four Seasons Complimentary Dry Cleaning for Employee Uniforms & Employee Meals And so much more! Candidates must have valid work authorization for the U.S. Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. Internal Four Seasons Hotels & Resorts employees may be eligible for visa sponsorship via an L-1A Visa. Please contact your People & Culture Team regarding eligibility. If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact the People & Culture Department at 312-649-2153. Don't miss this opportunity to be part of our award-winning team, while developing your career with the world's leading luxury hotel company! We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.