ServiceLink
NationalLink CD Prep Closing Coordinator
ServiceLink, Coraopolis, Pennsylvania, United States, 15108
CD Prep Closing Coordinator
CD Prep Closing Coordinator is responsible for preparing CD/ALTA Settlement Statements from closing instructions provided by the lender and making revisions to CDs when needed within established Company CD Prep guidelines for quality and service. Responsibilities
Responsible for preparing CD/ALTA settlement statements Review CD list and CD timeframe report to determine what CDs need to be completed Submit CDs to client within 4hr window Address inquiries from clients, borrowers, agents and internal staff professionally and in a timely manner Meet deadlines and specific time frames consistent with established Company standards for quality and service Utilize customer service skills in all communications with client Ability to multitask and work under pressure Use computers and computer systems (including hardware and software) to enter data and process information consistent with company standards for service and quality Enter all information in the system notes regarding every task completed or updated on a file. Compile and verify information for each order Communicate effectively with persons outside organization, supervisors/managers, peers Effectively organize, plan, and prioritize work All other duties as assigned Qualifications
High school graduate or equivalent Practical work experience within real estate industry or vendor management service company Working knowledge of real estate titles, deed preparation and closing Proven customer service skills Ability to communicate in a professional and courteous manner Proficiency with personal computers including familiarity with Microsoft Outlook, Word and Excel
CD Prep Closing Coordinator is responsible for preparing CD/ALTA Settlement Statements from closing instructions provided by the lender and making revisions to CDs when needed within established Company CD Prep guidelines for quality and service. Responsibilities
Responsible for preparing CD/ALTA settlement statements Review CD list and CD timeframe report to determine what CDs need to be completed Submit CDs to client within 4hr window Address inquiries from clients, borrowers, agents and internal staff professionally and in a timely manner Meet deadlines and specific time frames consistent with established Company standards for quality and service Utilize customer service skills in all communications with client Ability to multitask and work under pressure Use computers and computer systems (including hardware and software) to enter data and process information consistent with company standards for service and quality Enter all information in the system notes regarding every task completed or updated on a file. Compile and verify information for each order Communicate effectively with persons outside organization, supervisors/managers, peers Effectively organize, plan, and prioritize work All other duties as assigned Qualifications
High school graduate or equivalent Practical work experience within real estate industry or vendor management service company Working knowledge of real estate titles, deed preparation and closing Proven customer service skills Ability to communicate in a professional and courteous manner Proficiency with personal computers including familiarity with Microsoft Outlook, Word and Excel