Buckeye Lake Yacht Club Inc
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Greeting and Seating Guests
Warmly welcome customers upon arrival. Escort guests to their assigned tables. Provide menus and explain daily specials or promotions. Answer initial questions about the restaurant or menu. 2.
Taking Customer Orders
Listen carefully to orders and special requests. Provide recommendations when asked, based on customer preferences. Input orders accurately into the POS system. Relay special dietary requirements or allergies to the kitchen. 3.
Serving Food and Drinks
Deliver food and beverages promptly and professionally. Ensure orders are accurate and meet presentation standards. Check in periodically to refill drinks and meet additional needs. 4.
Ensuring Guest Satisfaction
Regularly check on tables to confirm customers are happy. Address complaints or issues gracefully and efficiently. Provide solutions or escalate concerns to a manager when necessary. 5.
Processing Payments
Present the bill to guests at the appropriate time. Handle cash, credit cards, or mobile payments accurately. Provide correct change or receipts and thank guests for their visit. 6.
Maintaining Cleanliness
Clear and reset tables quickly for incoming guests. Keep dining areas, service stations, and utensils clean and organized. Adhere to health and safety standards to ensure guest safety. 7.
Team Collaboration
Coordinate with kitchen staff, bartenders, and other servers. Assist coworkers during busy shifts. Participate in team meetings, briefings, and ongoing training.
Greeting and Seating Guests
Warmly welcome customers upon arrival. Escort guests to their assigned tables. Provide menus and explain daily specials or promotions. Answer initial questions about the restaurant or menu. 2.
Taking Customer Orders
Listen carefully to orders and special requests. Provide recommendations when asked, based on customer preferences. Input orders accurately into the POS system. Relay special dietary requirements or allergies to the kitchen. 3.
Serving Food and Drinks
Deliver food and beverages promptly and professionally. Ensure orders are accurate and meet presentation standards. Check in periodically to refill drinks and meet additional needs. 4.
Ensuring Guest Satisfaction
Regularly check on tables to confirm customers are happy. Address complaints or issues gracefully and efficiently. Provide solutions or escalate concerns to a manager when necessary. 5.
Processing Payments
Present the bill to guests at the appropriate time. Handle cash, credit cards, or mobile payments accurately. Provide correct change or receipts and thank guests for their visit. 6.
Maintaining Cleanliness
Clear and reset tables quickly for incoming guests. Keep dining areas, service stations, and utensils clean and organized. Adhere to health and safety standards to ensure guest safety. 7.
Team Collaboration
Coordinate with kitchen staff, bartenders, and other servers. Assist coworkers during busy shifts. Participate in team meetings, briefings, and ongoing training.