Cedar Rapids Toyota
Cedar Rapids Toyota has been locally owned since 1969. Thanks to our long-term relationships with customers, we
are one of Eastern Iowa's top volume New and Certified Toyota dealers, and are deeply embedded in the Hiawatha
community.
What We Offer
Paid holidays
Vacation time / Personal time
Health, dental, and vision insurance
401K
Supplemental Insurance Benefits
Responsibilities
Professional with a positive attitude to go the extra mile and provide our customers with excellent customer service.
Answer customer phone calls, assist with scheduling, assist walk in customers with appointments and checking them in and checking them out when service is complete.
Work closely with technicians assisting them with communicating with the customer's vehicle needs from start to finish.
Communicate directly with other Service Advisor's, Technicians, Managers etc so that customers are informed if any additional service is needed.
Provide an estimate of time needed for additional repairs.
Execute repairs under warranty to manufacturer specifications.
Strong Knowledge of automotive parts, communication and telephone skills, attention to detail is all a must.
Qualifications
6+ months of Service Writer experience is required
Reynolds and Reynolds DMS experience is a plus
High school diploma or equivalent
Dexterity, requiring a steady hand, excellent hand-eye coordination
Mechanical and troubleshooting skills and ability to operate electronic equipment
Excellent customer service skills and basic computer competencies
Positive, friendly attitude, along with an eagerness to improve
Enjoy working in a dynamic environment
Teammate with ability to collaborate with others effectively
Ability to learn new technology, repair and service procedures and specifications
Valid driver's license and clean driving record
Hours include Monday thru Saturday
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion,
age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or
expression, or any other characteristic protected by federal, state or local laws.
recblid ro5aoh067nxbujv7c4u84cszroyw32
are one of Eastern Iowa's top volume New and Certified Toyota dealers, and are deeply embedded in the Hiawatha
community.
What We Offer
Paid holidays
Vacation time / Personal time
Health, dental, and vision insurance
401K
Supplemental Insurance Benefits
Responsibilities
Professional with a positive attitude to go the extra mile and provide our customers with excellent customer service.
Answer customer phone calls, assist with scheduling, assist walk in customers with appointments and checking them in and checking them out when service is complete.
Work closely with technicians assisting them with communicating with the customer's vehicle needs from start to finish.
Communicate directly with other Service Advisor's, Technicians, Managers etc so that customers are informed if any additional service is needed.
Provide an estimate of time needed for additional repairs.
Execute repairs under warranty to manufacturer specifications.
Strong Knowledge of automotive parts, communication and telephone skills, attention to detail is all a must.
Qualifications
6+ months of Service Writer experience is required
Reynolds and Reynolds DMS experience is a plus
High school diploma or equivalent
Dexterity, requiring a steady hand, excellent hand-eye coordination
Mechanical and troubleshooting skills and ability to operate electronic equipment
Excellent customer service skills and basic computer competencies
Positive, friendly attitude, along with an eagerness to improve
Enjoy working in a dynamic environment
Teammate with ability to collaborate with others effectively
Ability to learn new technology, repair and service procedures and specifications
Valid driver's license and clean driving record
Hours include Monday thru Saturday
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion,
age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or
expression, or any other characteristic protected by federal, state or local laws.
recblid ro5aoh067nxbujv7c4u84cszroyw32