NYC Staffing
Patient Care Technician
Under direct supervision, provides patient care activities and performs related support functions. Responsibilities include: Relationship Building:
Establish and maintain positive relationships with patients, visitors, and other employees. Interacts professionally, courteously, and appropriately with patients, visitors, and other employees. Behaves in a manner consistent with maintaining and furthering a positive public perception of BronxCare Health System. Performance/Quality Improvement:
Contributes to and participates in the Performance/Quality Improvement activities of the assigned department. This includes data collection, analysis, implementation of and compliance with risk management and claims activities, support of and participation in Continuous Quality Improvement (CQI) teams, consistent adherence to the specific rules and regulations of the BronxCare Health System. Customer Patient Focus:
Utilizes the principles of leadership established by the AONE and ANA. This includes: Attitude:
Presents to patients/customers with appropriate attitude and appearance. Privacy:
Respects patient/customer privacy. Maintains a secure and trusting work environment. Phone Etiquette:
Follows departmental standards concerning the answering of telephones. Appearance:
Maintains an appropriate professional appearance. Work Environment:
Maintains working environment in a clean, safe, orderly manner. Customer Acknowledgement:
Actively listens to patients/customers. Acts in a courteous, friendly, and helpful manner. Patient/Customer Information:
Provides appropriate and timely information to patient/customer. Demonstrates knowledge of HIPAA regulatory and patient's confidentiality. Call lights/Client Needs:
Identifies and responds to patient/client needs according to hospital standards. Anticipates needs where possible. Customer Waiting:
Provides appropriate and timely information to customers/patients. Clinical Responsibilities:
This includes managing patient flow, patient preparation procedures, performing clinical tasks, and maintaining accountability. Accountability/Work Ethic:
Demonstrates an understanding of the organization fire/safety plan, emergency preparedness plan, and patient safety goals. Removes and reports broken or damaged equipment promptly. Checks alarm settings on medical devices and ensures they are audible. Checks code cart/defibrillator based on hospital policy. Ensures that all institutional logs are updated as per policy. Participates in fire drills and emergency drills as per hospital policy. Handles and properly disposes of regulated medical waste as per hospital policy. Wears employee ID badge at all times. Complies with the organizational procedures with respect to absences, lateness, and timeliness of meal breaks. Customer Service:
Complies with patient right standards and confidentiality; maintains patients' need for privacy, respect, and dignity. Practices infectious control standards. Assesses physical environment and reports conditions that negatively impact on safety. Communicates effectively with patients. Education/Development:
Attends all mandatory educational sessions appropriate to the area/unit. Complies with hospital required competencies including skills and HealthStream modules. Identifies learning needs and seeks opportunity to address. Qualifications:
Two to three (2-3) years experience in an acute, chronic, or ambulatory care setting. Completed Patient Care Technician Course. BLS - Certification of PCT (Phlebotomy / EKG) completion. High School or GED. Computer Knowledge. Job Locations US-NY-Bronx ID 2025-5129 Category Administrative/Clerical Position Type Regular Full-Time Division Bronxcare Hospital Center - Concourse Min USD $26.91/Hr. Max USD $27.44/Hr. Shift Night Shift Department: Recovery Room (BHCS)
Under direct supervision, provides patient care activities and performs related support functions. Responsibilities include: Relationship Building:
Establish and maintain positive relationships with patients, visitors, and other employees. Interacts professionally, courteously, and appropriately with patients, visitors, and other employees. Behaves in a manner consistent with maintaining and furthering a positive public perception of BronxCare Health System. Performance/Quality Improvement:
Contributes to and participates in the Performance/Quality Improvement activities of the assigned department. This includes data collection, analysis, implementation of and compliance with risk management and claims activities, support of and participation in Continuous Quality Improvement (CQI) teams, consistent adherence to the specific rules and regulations of the BronxCare Health System. Customer Patient Focus:
Utilizes the principles of leadership established by the AONE and ANA. This includes: Attitude:
Presents to patients/customers with appropriate attitude and appearance. Privacy:
Respects patient/customer privacy. Maintains a secure and trusting work environment. Phone Etiquette:
Follows departmental standards concerning the answering of telephones. Appearance:
Maintains an appropriate professional appearance. Work Environment:
Maintains working environment in a clean, safe, orderly manner. Customer Acknowledgement:
Actively listens to patients/customers. Acts in a courteous, friendly, and helpful manner. Patient/Customer Information:
Provides appropriate and timely information to patient/customer. Demonstrates knowledge of HIPAA regulatory and patient's confidentiality. Call lights/Client Needs:
Identifies and responds to patient/client needs according to hospital standards. Anticipates needs where possible. Customer Waiting:
Provides appropriate and timely information to customers/patients. Clinical Responsibilities:
This includes managing patient flow, patient preparation procedures, performing clinical tasks, and maintaining accountability. Accountability/Work Ethic:
Demonstrates an understanding of the organization fire/safety plan, emergency preparedness plan, and patient safety goals. Removes and reports broken or damaged equipment promptly. Checks alarm settings on medical devices and ensures they are audible. Checks code cart/defibrillator based on hospital policy. Ensures that all institutional logs are updated as per policy. Participates in fire drills and emergency drills as per hospital policy. Handles and properly disposes of regulated medical waste as per hospital policy. Wears employee ID badge at all times. Complies with the organizational procedures with respect to absences, lateness, and timeliness of meal breaks. Customer Service:
Complies with patient right standards and confidentiality; maintains patients' need for privacy, respect, and dignity. Practices infectious control standards. Assesses physical environment and reports conditions that negatively impact on safety. Communicates effectively with patients. Education/Development:
Attends all mandatory educational sessions appropriate to the area/unit. Complies with hospital required competencies including skills and HealthStream modules. Identifies learning needs and seeks opportunity to address. Qualifications:
Two to three (2-3) years experience in an acute, chronic, or ambulatory care setting. Completed Patient Care Technician Course. BLS - Certification of PCT (Phlebotomy / EKG) completion. High School or GED. Computer Knowledge. Job Locations US-NY-Bronx ID 2025-5129 Category Administrative/Clerical Position Type Regular Full-Time Division Bronxcare Hospital Center - Concourse Min USD $26.91/Hr. Max USD $27.44/Hr. Shift Night Shift Department: Recovery Room (BHCS)